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Police Emergency Telecommunicator (Part-Time)

Harper College
Palatine, IL

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Administrative Jobs
Institutional & Business Affairs, Safety & Security
Employment Type
Full Time
Institution Type
Community College

Job Details

Schedule Information: 0700-1500 (7am - 3pm) or 1500-2300 (3pm - 11pm). Weekdays, Weekends and Holidays.

Hours per Week: 22

Benefits: Prorated Sick & Vacation; Holiday Pay; and 2 Harper Tuition Waivers per semester  

Work Conditions: Work is primarily indoors and sedentary in nature. 

Duties of Position: Under the administrative supervision of the Dispatch Supervisor and the operational supervision of the shift supervisor, the Telecommunicator provides all communication functions, information, and reporting support for the Police Department.

Keeps records, logs, and schedules of the calls received and actions taken utilizing a Computer Aided Dispatch (CAD) and Records Management System (RMS).

Handles all emergency and non-emergency telephone calls for the Police Department at all three Harper College Campuses: Palatine, Prospect Heights, and Schaumburg.

Handles all communications via radio and telephone for all Harper College Campuses: Palatine, Prospect Heights, and Schaumburg.

Responsible for Emergency Notifications to the College Community via Public Address Systems (Informacast, & Rave) systems, etc.

Monitors and maintains the location of all Harper College Police Personnel, as well as assisting emergency response personnel from neighboring agencies, when responding to a Harper College Campus incident at all three Harper College Campuses.

Monitors and maintains Harper College Fire Alarm System, Panic Alarms, Hold Up alarms, surveillance cameras, and other various security systems.

Staffs the Emergency Door Locking System for emergency use.

Conducts and partakes in Emergency radio, Disaster, Fire Alarm drill, etc.

Coordinates and maintains all Law Enforcement Agency Data Systems (LEADS)/National Crime Information Computer (NCIC) queries, entries, modifications, and cancellations.

Acts as the conduit between surrounding agencies for mutual aid requests and responses. Monitors radios for surrounding jurisdictions for emergency traffic with a potential adverse effect upon the Harper College Campuses including Palatine, Prospect Heights, Schaumburg, Illinois State Police, and the Cook County Sheriffs Police Department State Police Emergency Radio System (ISPERN), as well as public utilities which respond to emergencies.

Updates and maintains after-hour parking, contractor sign in’s, distribution and collections of keys, monitors campus-wide cameras, other duties as assigned.

Staffs the Police Department Public Information Window:

Supplies information to the public and gives directions.

Walk-up service to the public, i.e. vehicle jump starts, vehicle lock-outs, etc

Takes initial information for service.

Registered Sex Offender/Violent Offender Against Youth for Institutions of Higher Education Registrations

Issues Parking Permits

Records and maintains the status of Harper College Police Parking Citations, Traffic Citations, Racial Profile Information.

Receives, records, and maintains the status of Harper Colleges' "Lost & Found" items.

Performs other related duties as assigned by the Chief of Police or his/her designee.

Performs related duties as assigned.

Educational Requirements: High School diploma or equivalent. Law Enforcement Agency Data Systems (LEADS)/National Crime Information Computer (NCIC) certification(s) or previous certification in another state's equivalent system is preferred.

Experience Requirements: Experience in Emergency (Police/Fire/EMS) Dispatching utilizing a Computer Aided Dispatch System (CAD) and Records Management System (RMS) required. Ability to multitask under high-stress situations and excellent customer service skills required. Familiarity with Word and Excel required.

Application Review Date: Applications are accepted until the position is filled though priority will be given to applications received on or before: August 17, 2022.

Required Documents: ***A resume and cover letter are required to complete the application process***

* Official transcripts required upon hire 
* Employment is contingent upon a Criminal Background Check.
* Employment sponsorship is not available.

Harper College is an Equal Opportunity Employer. We strive to create an inclusive learning and working environment where individual differences and identities are respected, valued and embraced. We encourage women, people from historically underrepresented groups, individuals with disabilities and veterans to apply.


Founded in 1965, William Rainey Harper College is a dynamic comprehensive community college situated on a 200-acre campus in Chicago’s northwest suburbs. The College is committed to diversity, and encourages the development of multicultural perspectives.

harper_college1.gifAnnually, the College serves approximately 25,000 students from 23 communities. Providing both transfer and career programs, Harper offers degrees and a wide range of credit, continuing education and corporate training for students of all ages and interests. In order to provide accessible higher education to all, we offer a flexible schedule of daytime, nighttime and weekend classes at our main campus and at several other sites conveniently located throughout our service area.

Harper College is fully accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools, and has received the coveted Bond Rating of Aaa from Moody’s Investor Service. We are committed to our Institutional Core Values of Integrity, Respect, Excellence and Collaboration.

Our Vision:

William Rainey Harper College is committed to academic integrity and excellence. The College is a leader in teaching and learning, transforming lives by responding to the needs of the individual and the community.

harper_college2.jpgBenefits offered to employees include tuition reimbursement/professional expense, health/life/dental/disability insurance, participation in the State University Retirement System (SURS) and tax deferred annuity plans as well as fourteen paid holidays. Harper also offers some on-site childcare, a summer camp for children, and much more.

Harper College is an Equal Opportunity, Affirmative Action Employer that encourages applications from women, minority group members and persons with disabilities.

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