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Student Account Specialist

Employer
Portland Community College
Location
Cascade Campus

Job Details

Student Account Specialist
Requisition ID Req1335
Department Treasury/Receivable Campus CA-Cascade Campus
Employment Type Classified-Full Time Best Consideration Date Apply Immediately; This position will close once sufficient qualified applications have been received.
Position Summary

The Student Account Services Office is seeking a full time Student Account Specialist. This position serves students, staff, parents and community members through the Student Accounts Office and works on a broad array of student service issues. Including but not limited to: student accounts, financial aid, veterans’ benefits, orientation, admissions and registration. Participates with other service areas to facilitate consistent delivery of service and information. Refers students to appropriate college resources. Works with a diverse population including non-native English speakers, international students, high school students and other community members whose needs and interests may vary. Consistently delivers service in a professional, efficient and friendly manner.

See the classification description for additional information: https://www.pcc.edu/hr/employment/classified-jobs/StudentAccountsSpecialist/

Candidate Profile These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

  • Strong customer service experience in a fast-paced setting
  • Proven abilities and desire to work in a team environment t
  • Excellent verbal communication skills and ability to work with diverse populations
  • Knowledge of proper cash handling procedures

Minimum Qualifications

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).

High school diploma or equivalent. Two terms of college level course work with an emphasis on business technology, accounting or relevant office occupations curriculum (six months of relevant experience may substitute for the college level course work).

Two years’ experience in cashiering, accounting or related office work plus six months experience in a customer service environment, or one year experience in a student service environment with considerable public contact is required.

Position Grade 15 Starting Salary Expectations The first two steps of the range are: $36,894 to $38,001 per year. Higher salary placement may be available based on qualifications, experience and internal equity. Position Grade Salary Range $36894 to $59203 Annual Salary FTE 1 PCC Benefits PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.

PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.

Additionally, PCC provides a tuition waiver for yourself, domestic partner, and dependent children under 24 years of age. Partial tuition reimbursement for yourself at other accredited institutions (full-time employees only).

Paid Leave:(Pro-rated by FTE for Part-Time Employees)

  • Starts at 8 hours of vacation leave per month (additional vacation hours with years of service)
  • 8 hours of sick leave per month
  • 24 hours of additional personal leave days per year
  • 11 Paid holidays

View a complete list of PCC benefits.

Working Conditions and Physical Requirements

WORK ENVIRONMENT:
Work is performed in an office setting that may be, at times, noisy and intense with multiple interruptions. Subjected to heat/cold fluctuations. Exposure to video display terminals occurs on a regular basis.

PHYSICAL REQUIREMENTS:
Learned physical skill required to perform keyboarding and/or ten-key functions. Minimal physical exertion required. Most job time spent sitting with occasional walking.

Background Check Required Yes Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

  • Veterans: DD214
  • Disabled Veterans: DD214 and Letter from the Department of VA
Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.


Organization

From training our community's workforce to preparing students for four-year schools to leading the way in educational success and completion, the work we do at Portland Community College today is at the heart of our region's success tomorrow.

As the largest post-secondary institution in Oregon, PCC serves nearly 90,000 full-time and part-time students. We fill a unique role, one that offers high quality education and opportunities for our students, which in turn contributes to the vibrancy of Portland's economic community.

 Working at Portland Community College

We welcome your interest in PCC - as a potential student, donor, or community partner. With your support, we can strengthen our region's economy by educating a skilled workforce, prepare students to successfully transfer to four-year colleges and universities, enrich the community through lifelong learning, build a greener workforce while shrinking our carbon footprint, and maintain our responsibility to be a sound financial steward of public dollars.

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