S2486

003499

Building & Environmental Sup

Facility Supervisor

Staff

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.

Facilities Operations has the responsibility of providing a wide range of services to all administrative departments, student programs, and all academic schools and departments. Services include all aspects of corrective and preventive maintenance, operations, grounds maintenance, housekeeping, utility infrastructure maintenance and operations, business operations, safety, regulatory compliance, project management, and renovations. These duties are conducted for a campus consisting of over 100 buildings totaling 6 million gross square feet on over 275 acres.

This position is responsible for the performance and personnel management of 10-20 employees (40%), training of current employees and recruitment of potential employees (15%), work and project planning (15%), supply ordering/cost control/budgeting for their area of responsibility (15%) and customer service within their area of responsibility (15%).

Subject to on-call rotation schedule.

This position is a mandatory position as defined in the Adverse Weather and Emergency Event Policy.

High school diploma or equivalency and one year of experience in the area of assignment; or equivalent combination of training and experience. Some positions may require certification or eligibility for certification.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Applicants are required to upload a list of at least three (3) professional references that includes:

1. Name,
2. Company Name,
3. Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
4. Email Address
5. Contact Phone Number

$36,389 - $41,848

Facility Services Housekeeping - 56408

M-F 3:30 PM - 12:30 AM, Overtime as needed.

12

Institutional Services

Building & Environmental Sup

08/02/2022

08/15/2022

1.000

Non-Exempt

Personnel and Performance Management

• Provides regular supervision and assigns daily, monthly, and periodic tasks to employees.
• Evaluates employee performance.
• Conducts bi-monthly building inspections and zone meetings.
• Provides positive motivation and examples of professional behavior to employees.
• Provides coverage during inclement weather.

Training and Recruitment

• Follows guidelines set forth by UNCG HRS and departmental policies to make selection recommendations for vacant positions.
• Conducts regular employee training in proper usage of chemicals, equipment, and procedures.

Work Planning/Project Planning

• Evaluates resources to determine what is needed to complete tasks safely and efficiently.
• Reviews work during and after the completion of assigned tasks.
• Plans and implements structure of tasks to meet organizational goals and deadlines.

Customer Service

• Develops and maintains working relationships with building contacts and occupants to insure the needs of each facility are met.
• Facilitates open communication between assigned Facility Services staff, and the customer within the facility.
• Ensures that actions and interactions with customers are beneficial to the mission of the University.

Supply Ordering, Budget Management, Safety & Compliance

• Provides input to budget for area of responsibility and controls and monitors expenditures and usage.
• Operates within assigned budget.
• Justifies major items, and provides accurate and complete estimates.
• Manages and controls area material purchases and shop inventory to limit waste and loss. Identifies and corrects potential conditions that affect employee safety and promotes safety standards.
• Discusses safety concerns with others and makes recommendations through proper channels for resolution.
• This position is responsible for maintaining accurate inventory by utilizing the TMA system by auditing and inputting required information for the assigned zone.

Knowledge--Technicial

• Advises staff of specialized maintenance techniques and processes for use in unusual situations or problems. Seeks out knowledge of improved products or methods and passes that information to team.

Journey

Customer Service

• Recognizes potential problems in service; addresses and resolves in a timely manner.
• Determines feasibility of customer requests and forwards requests to management for approval.

Journey

Planning and Organizing Work

• Plans daily or weekly work to meet established objectives.
• Assesses the needs of the unit and recommends minor changes in procedures, workflow and manpower assignments.
• Reviews work of staff upon completion to assess and problem solve.
• Seeks input from others in making and implementing changes in work processes that help employees perform the job better and serve customer needs.

Journey

Budgeting

• Provides input and administers budget controls, monitors expenditures and usage, justifies major items, provides accurate and complete estimates, maintains accurate and complete documents.

Journey

Training

• Ensures on-the-job training.
• Encourages employees to learn improved skills and helps them overcome deficiencies through training.

Journey

Managing Work and Performance

• Ensures adherence to work standards and total quality standards.
• Recommends changes to work standards

Journey

Human Resource Management

• Resolves problems and complaints in a professional manner to appropriate authority.
• Provides proper administration of the performance management, policy interpretation, recruitment and selection, benefits, compensation, training, employee relations process.

Journey

Interpersonal Skills

• Provides motivation and initiative towards work and encourages employees.
• Consistently displays a professional and positive behavior towards employees, customers, team members and work performance.

Journey

Communication

• Facilitates communication among the work group in a manner that helps accomplish daily work goals.
• Serves as accessible point of contact with customers about quality and timeliness of work group accomplishments and requested changes in process or outputs.

Journey

Safety and Health Compliance

• Identifies and corrects potential conditions that affect employee safety; promote safety standards.

Journey

Hand Movement-Repetitive Motions - F, Hand Movement-Grasping - F, Holding - O, Finger Dexterity - F, Vision-Skilled Trades - F, Reading - F, Writing - F, Eye-hand coordination - F, Vision-Visual inspection - F, Hearing - F, Talking - F, Standing - F, Sitting - F, Walking - F, Lifting-0-30 lbs. - F, Lifting-30-60 lbs. - O, Pushing/Pulling - O, Climbing-Stairs - O, Bending - O, Squatting - O, Reaching - R

Driving - Car/Truck - F, Night/Dark - F, Inside - F, Outside - F, Ventilation ConditionsDust - F, Chemical Spills - O, Infectious Bacteria - O, Use of Respirator - R, Overtime - R