Office of Research & Institutional Accountability

Annual Salary Range: $92,701 - $123,601

Exempt / Union-Represented

Per the State Bar’s Remote Work Policy, the majority of the State Bar’s workforce is expected to work in the office at least two days per week.

Definition

The Senior Program Analyst conducts professional-level data reporting and analysis as well as program implementation and assessment. This position serves on a team that is responsible for continuous institutional organizational improvement, collaboration, accountability and professionalism through the use of data, statistical, financial, and program analysis.

Description

The Mission Advancement and Accountability Division (MAAD) is seeking a highly skilled professional passionate about quantitative research and data reporting/analysis. The Senior Program Analyst will work with a team of analysts to design and produce data reports and to conduct research on various operational and policy issues. The position involves working closely with different State Bar offices to understand their operational procedures and business needs to meet their reporting and research needs. Knowledge of data visualization tools and/or excellent data report writing skill is highly desirable.

Examples of Essential Duties

Duties may include, but are not limited to the following:

• Leads either the data visualization projects OR designs and implements the assessment/evaluation of projects for different programs in the State Bar.
• Analyzes data from the State Bar’s information systems to support institutional performance analysis and program evaluation.
• Writes data reports and communicates the results with a variety of audiences.
• Critically evaluates the existing studies/programs/reports and makes recommendations for further improvement of data reports and products.
• Conducts both quantitative and qualitative research when needed.
• Manages research projects as assigned.
• Works with internal customers and stakeholders to understand the results of analyses that are conducted, and to operationalize changes in practice or procedure that are implicated by those results.
• Performs a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job.

Employment Standards - Senior Program Analyst

Knowledge of:

• Effective writing and verbal presentation.
• Data visualization tools (PowerBI or Tableau, highly desirable).
• Statistical tools (SQL, STATA, R, SAS, or SPSS, highly desirable).
• Data extracts, development and presentation of data dashboards, data analysis and reporting, and outcome evaluation.
• Qualitative research skills such as conducting interviews, focus groups, etc.
• Computerized information and database recordkeeping systems. 
• Project management, time management, and prioritization of time sensitive tasks.
• Program evaluation, policy assessment and implementation.
• Effective institutional communication in dealing with different constituencies.

Ability to: 

• Be responsive and collaborative with a high sense of professionalism.
• Communicate clearly, concisely and professionally, both orally and in writing. 
• Compile data and prepare narrative and statistical reports. 
• Ask good questions by critically evaluating the current processes and products.
• Plan, organize, coordinate and evaluate programs under conflicting deadlines and demands. 
• Analyze material and problems and identify solutions. 
• Appropriately respond to requests and inquiries from the public, State Bar members, or other departments. 
• Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public. 

Minimum Qualifications- Senior Program Analyst 

Education:

• Bachelor’s degree in a field that develops skills related to essential duties, or equivalent academic achievement. Advanced degree is preferred.

Experience: 

• Minimum of three (3) years of progressively responsible experience in data collection and evaluation, research or performance or financial auditing
• Master’s degree in a relevant field may substitute for up to two (2) years of experience.

Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar’s selection process for this classification.

License, Certificate, Registration Requirements - Senior Program Analyst

• None required. 

Physical Requirements 

• Sit for extended periods of time. 
• Make fine visual distinctions upon proofreading written document and viewing information on a computer screen. 
• Ability to lift up to 25 pounds. 
• Possess visual capability and digital dexterity to operate a computer and other standard office equipment. 
• Digital dexterity to assemble, retrieve and replace files. 
• Frequent and ongoing use of a telephone and computer terminal.

CONDITION OF EMPLOYMENT

Employment with the State Bar of California requires full vaccination and proof of full vaccination for COVID-19 before starting work. Exemptions to the mandatory vaccination policy may be available for a medical condition, disability, or sincerely held religious belief and must be approved before starting work.