Communication Dispatcher II-Public Safety-extended
- Employer
- Bunker Hill Community College
- Location
- Boston, MA
View more
- Administrative Jobs
- Institutional & Business Affairs, Communications & Marketing, Safety & Security, Technology, IT Support & Training
- Employment Type
- Full Time
- Institution Type
- Community College
Job Details
Subscribe::
Department:: Public Safety
Locations:: Boston, MA
Posted:: Aug 1, 2022
Closes:: Sep 23, 2022 - 11:59 PM EDT
Type:: Full-time
Ref. No.:: CLA
Position ID:: 151202
About Bunker Hill Community College:
Bunker Hill Community College (BHCC) is a multi-campus institution with vibrant, urban campuses in Boston, Massachusetts, in nearby Chelsea, Massachusetts, and at several satellites and instructional sites throughout the Greater Boston area. The largest of the 15 community colleges in Massachusetts, BHCC serves some 18,000 students annually, focusing on holistic student services to ensure student retention and persistence. The College offers certificates and associate degrees, early college and dual enrollment, non-credit community and corporate training, and industry-specific training programs. BHCC is the 8th most diverse higher education institution in the United States, and is an Asian American and Pacific Islander Serving Institution. Bunker Hill is also a Hispanic Service Institution, defined as an institution that has an enrollment of undergrad full-time equivalent students that is at least 25 percent Hispanic students. Approximately 1000 international students attend from 100 countries, speaking more than 75 languages.
Job Description:
Transmit messages from a radio communications base station; monitor various radio frequencies; operate radio transmitting and receiving equipment; maintain records and logs of messages; search files to obtain information; coordinate radio communications and perform related work as required.
Requirements:
- One year of full-time or equivalent part-time experience in the operation of radio receiving and transmitting equipment.
- Must pass a dispatch entry level psychological screening
- Ability to read, write and comprehend the English language
- Ability to speak clearly and distinctly and to give oral instructions in a precise, understandable manner
- Ability to gather information through questioning individuals and by examining records and documents.
- Ability to deal tactfully with others and to maintain a calm manner, make decisions and act quickly in stressful and emergency situations.
- Proven ability to work with a diverse faculty, staff and student population
Preferred Qualifications:
- Associate's Degree or a combination of education and experience.
- Experience dispatching law enforcement, fire and/or emergency medical services; experience answering complaints and providing information in a public contact environment.
- Excellent oral and written communication skills.
- Employment experience requiring detailed documentation.
- Customer service experience.
- First Responder/CPR Certified.
- Experience operating a variety of communication hardware such as phone, two-way radio, or paging.
Additional Information:
Salary: $1,583.75/bi-weekly
Shift: Monday-Friday 3:00 p.m.-11:00p.m.
Closing Date: September 23, 2022
Application Instructions:
To be considered for this position please upload the following documents to your account:
- Resume
- Cover Letter
Please be sure to address the Required Qualifications in your documents.
If you need assistance applying through this website please contact our online Help Desk HERE
Organization
Bunker Hill Community College (BHCC) is a multi-campus urban institution, its main campus situated in the historic Charlestown neighborhood of Boston, Massachusetts. A second campus is located in nearby Chelsea, Massachusetts; five satellites are located in the local communities of Cambridge, Chinatown, Revere, Somerville and Boston’s South End.
Founded in 1973 by the Commonwealth of Massachusetts, BHCC enrolls more than 8,100 students in day, evening, weekend, web-based and distance learning courses and programs. The College offers more than 68 associate degree and certificate programs that prepare students for successful employment and transfer to four-year universities. Internationally recognized for development of individualized and alternative methods of instruction, BHCC is a leader in distance-learning technologies that enhance and strengthen the learning environment. The College also has expansive course offerings in English as a Second Language and Adult Basic Education.
One of the largest colleges in the state’s community college system, BHCC incorporates multi cultural and international perspectives in its courses, programs and institutional climate. With students from 90 countries, and students of color comprising more than half of the student’s population, BHCC is one of the more diverse and cosmopolitan colleges in New England. The average age of students is 28, nearly two-thirds are women and the majority of students work while attending college. An expansive array of student services supports the varied needs of the BHCC students.
A leader in workforce education, the College’s academic and technical programs offered at two campuses, five satellites and through distance learning models, reflect the workforce of the local and regional economy. The additional resources of the Workforce Development Center and ACT Center further support the Greater Boston communities’ employment training needs.
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