Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.

Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Career Worklet and select Find Jobs. Locate the position and click Apply. Update your Education and Job History.

** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

Wake Forest Facilities and Campus Services offers a Monday-Friday work schedule with no travel and generous PTO, benefit, and retirement plans. Tools, uniforms, and work shoes are provided.

Responsible for the monitoring and operation of high-pressure boiler systems and auxiliary equipment for the Central Heating Plant and other utility systems operated by the University. Provides customer service as well as general service technician functions during off-hours as staffing levels permit.

Job Description

Essential Functions:

• Monitors and adjusts utility plant equipment including pumps, fans, dampers, motors, compressors, burners, etc. as required to ensure proper operation of all plant systems.

• Performs regular plant system and equipment checks and assembles accurate reports to document plant operation during assigned shift.

• Tests and monitors plant and campus water systems to detect abnormal conditions and corrects as necessary.

• Performs preventive maintenance procedures to ensure that plant systems are in proper working condition at all times.

• Monitors campus utility systems and accurately log critical data: steam, chilled water, domestic water, electricity, etc…

• Serves as Campus Facilities Management Customer Service contact, accepting phone calls and dispatching work to Service Technicians and/or Housekeeping personnel during off-hours and as required.

• Acts as a first responder to campus needs, performs triage and/or repairs issues, performs general maintenance duties on campus.

• Successfully completes all training as required by Senior Plant Operator or management.

• Performs repair and replacement of plant equipment and general campus equipment as needed.

Other Functions:

• Performs repairs and replacement of plant equipment and general campus equipment as needed.

• Completes pool maintenance and operation duties as assigned.

• Assist with backflow preventer PM’s

• Assist Campus Utilities Maintenance Team as needed in general maintenance and repairs.

• Inspects boilers and associated systems in other University heating plants as directed. Repairs equipment as needed.

• Reports all matters of safety to the appropriate manager and to Safety Director if necessary.

• Follows all University and departmental policies and procedures.

• Performs other related duties as required by Management.

• Is subject to recall after hours in the event of campus emergencies, disasters, or other special needs as directed by management.

• Is considered an essential employee as defined in Facilities Management's Severe Weather Policy.

Required Education, Knowledge, Skills, Abilities:

• High school graduate with specialized training plus five years related experience, or an equivalent combination of education and experience.

• Experience with operation and maintenance of steam systems or similar mechanical facilities systems.

• Ability to practice effective oral communication skills with internal and external customers.

• Skilled in appropriate telephone etiquette and the ability to interact effectively and cordially with students, faculty, staff, peers and management.

• Basic computer skills: internet, email etc….

• Ability to monitor and operate plant systems through use of computer software and other means and/or instrumentation.

• Valid Driver License with good driving record; must be insurable.

Physical Requirements:

• Heavy Work: Exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

• Talking; hearing; climbing; stooping; kneeling; standing; walking; lifting; pushing; pulling; grasping.

• Close visual acuity to perform an activity such as operations of machines; using measurement devices; and/or visual inspections of small parts or devices.

• Subject to both inside and outside environmental conditions.

• Subject to hazards.

Preferred Education, Knowledge, Skills, Abilities:

• Technical Training in the areas of steam and chilled water operations and production.

• Computer skills, word processor, spreadsheet etc..

• Technical skills in the areas of HVAC, plumbing, electrical, carpentry and other maintenance related fields.

• NC Pool Operator certification

• NC Backflow Preventer testing certification

Accountabilities:

• Responsible for own work only

• Works under minimal supervision

• Reports to Utility Plant Foreman

Note:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.

Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.

Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.

Additional Job Description

In furtherance of the University’s commitment to resuming operations in a manner consistent with or similar to how those operations were conducted prior to the pandemic, and in an effort to protect the health and safety of the campus community, all faculty and staff are required to be fully vaccinated with an FDA approved or authorized COVID-19 vaccine and an influenza vaccine. Faculty and staff with disabilities or sincerely held religious beliefs that preclude vaccination should contact Human Resources to request a reasonable accommodation.

Time Type Requirement

Full timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.