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Sr. Business Analyst , Informatics & Analytics (HYBRID) with Sign on Bonus!

Job Details



Under the general direction of the Manager, Informatics & Analytics, the Sr Informatics & Analytics Business Analyst will be responsible for supporting the University of Massachusetts Chan Medical School (UMass Chan) data and analytics capacity that expands the university’s use of data as a strategic asset as well as various systems support needs. The successful candidate needs to have experience in statistical data analysis and visualization, an interest in improving public higher education, and the ability to communicate your findings to non-technical audiences.



  • Responsible for systems support, implementation and ongoing maintenance of Administration and Finance (A&F) systems, including development of timelines for testing and training plans associated with system roll-out, future enhancements and upgrades.
  • Prepare, develop and deliver senior level ad-hoc reports; merge enterprise data with multiple sources of supplementary data, and perform significant reconciliation and interpretation to complete report.
  • Ensure data and reporting interoperability between PeopleSoft and other systems by creating and maintaining interfaces.
  • Responsible for developing queries and reports on PeopleSoft, Summit Oracle OBIEE, Tableau or other business intelligence platforms as instructed.
  • Assist in translating user requirements into system specifications and business processes
  • Collaborate with stakeholders at multiple levels of the organization to analyze, prioritize and document requirements to develop analysis or reports.
  • Assist in documenting campus level standards and procedures to ensure integrity of systems and data as well as Analytics Center of Excellence & Systems Support (ACES2)’s Data Governance standards.
  • Monitor systems for adherence to such standards and procedures.
  • Act as system administrator responsible for user account creation and maintenance; trouble-shoot accessibility issues from a business operations perspective.
  • Collaborate with A&F departments to troubleshoot system and data issues related to enterprise systems.
  • Develop reports to monitor data to ensure accuracy, consistency, and completeness, including the oversight of review analysis of these reports for data integrity.
  • Work with systems analysts, report developers and data systems managers to conduct data analysis to make business recommendations in various business areas.
  • Facilitate user story/feature workshops to determine business feature requirements and work with other business analysts to create business requirement documentation (BRD).
  • Ensure feature requirements meet the definitions defined by the business unit the project is supporting.
  • Serve as liaison with IT, UITS and other departments to accomplish UMMS technological initiatives
  • Represent the Worcester campus in multi-campus and University wide systems projects
  • Perform other duties and projects as assigned


  • Bachelor’s degree in Information Systems, Computer Science, Finance or related field
  • 5-7 years of experience in data and analytics in higher education or research institution
  • Solid knowledge and experience on Tableau, Oracle OBIEE, or other reporting tool
  • Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions
  • Advanced proficiency in use of desktop productivity tools including Excel, Word, PowerPoint and Access.
  • Knowledge of ERP systems, relational databases and query writing
  • Ability to explain data analysis to non-technical audiences
  • Excellent oral and written communication skills
  • Strong organizational skills
  • Strong attention to details
  • Ability to work independently
Additional Information


  • Master’s degree in Information Systems, Computer Science, Finance or related field
  • Experience in healthcare higher education institutions
  • PeopleSoft and PeopleSoft queries experience


Realize Your Opportunities – A Career at UMASS Medical School

Inside Workings at UMASS Medical School

The University of Massachusetts Medical School (UMMS), the Commonwealth's only public medical school, is proud of our role in serving the people of Massachusetts. Although, its the inside workings of UMMS that makes the difference.

Mission and Culture

  • We’re serious about our mission and about our people. 
  • Real World Impact - Our people get excited about our mission of real-world impact in health sciences education, research and public service.
  • International Prominence and New Opportunities - As this institution has grown to national – and international – prominence, we’ve found new opportunities to train tomorrow’s physicians, nurses and scientists,  discover causes of and cures for disease and help improve the quality of health care.
  • Deep Commitment - With our clinical partner, UMass Memorial Health Care, and our other teaching affiliates, we share a deep commitment to national distinction in patient care.
  • Valued Partnerships – UMMS partners with Commonwealth Medicine, the health care consulting arm of UMMS. Also, UMMS partners with MassBiologics in scientific collaborations, technology management and creating partnerships for the development of products for the benefit of patients.  These valued partnerships help us to provide services and programs to help meet our needs at UMMS and the public.
  • Proud Contributors - People at UMMS enjoy the feeling of going to work every day knowing what they do is truly important and worthwhile.
  • Complementary and Inseparable - These varied parts of our mission and culture are complementary and inseparable.                 


UMMS, the state’s first and only public academic health sciences center, educates physicians, scientists and advanced practice nurses to heal, discover, teach and care, with compassion.  UMMS is a world-class institution with opportunities to match. 

Competitive Compensation – UMMS offers salaries that are competitive with Worcester-area employers. When combined with our generous benefits, perks, and paid time off, many job seekers are surprised to find a total rewards package that matches or exceeds their current situation.

Targeted Hiring Process – At UMMS, there are actually multiple hiring processes for different segments of our workforce.  In nearly all cases, UMMS hiring process is decentralized, with qualified candidates screened and referred to an academic officer or manager with hiring authority.

24/7 Access to Employment Opportunities – iCIMS is our online job search and application system.  iCIMS is available 24/7 to provide you with a convenient and up-to-date view of the available employment opportunities across our campuses. Updates are made daily and include all faculty and non-faculty position listings from every school and department within the UMMS. When you identify a position you are interested in and qualified for, apply online. New opportunities become available frequently so it pays to check back often!


With outstanding benefits, competitive pay, extensive learning opportunities, and a stimulating and attractive work environment, UMMS may be exactly the employer you’ve been looking for.

• Superior Benefits - UMMS offers a wide range of benefits and perks that invite comparison with the best employers in the Worcester area – and with academic institutions anywhere. UMMS provides superior medical and dental coverage for you and your family, fully funded retirement plans, generous time off, a Tuition Assistance Plan – and much more.

• People Centered - UMMS is an employer, but it is also a community. Its comprehensive medical and dental benefits, retirement plans, and even paid holidays reflect an institution built around people, with a deep respect for their differences and needs.

• Commitment to Healthy Living - UMMS provides resources to help you balance work and life and encourages healthy living through great programs and discounts for fitness, physical activity, weight management, nutritional counseling and general wellness available through our health insurance plans.

• Breadth of Offerings - Above all, the breadth of UMMS offerings set the School apart and makes it an environment favored by all sorts of smart, career-savvy people.

Apply for a Job

As an equal opportunity and affirmative action employer, UMMS recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds.

Online - To view all job opportunities and apply online, visit and click on the “Careers” tab.

Start Now and Realize Your Opportunities!

A History of Making Vital Improvements - UMASS Medical School Milestones

1962: Legislation establishes University of Massachusetts Medical School
1970: First medical students begin classes in Shaw Building
1974: First class graduates 16 MDs
1979: PhD program begins
1986: Graduate School of Nursing opens
1986: PhD program becomes Graduate School of Biomedical Sciences
1994: Graduate School of Nursing initiates PhD program
1998: UMass Clinical System and Memorial Health Care merge to form UMass Memorial Health Care
2001: Lazare Research Building opens
2002: Campus Modernization begins on the University Campus
2004: Graduate Entry Pathway Program established at the Graduate School of Nursing
2005: PhD Program in Clinical & Population Health Research established at the Graduate School of Biomedical Sciences
2005: Massachusetts Biologic Laboratories opens new manufacturing and filling facility in Mattapan
2006: Craig Mello, PhD, Blais University Chair in Molecular Medicine and Howard Hughes Medical Institute Investigator, is awarded the Medical School's first Nobel Prize. Dr. Mello shared the 2006 Nobel Prize in Physiology or Medicine with Andrew Fire, PhD, of Stanford University, for their discoveries related to RNA interference.
2007: Michael F. Collins, MD, is named chancellor and Terence R. Flotte, MD, is named dean of the School of Medicine.  
2009: Groundbreaking for the Albert Sherman Center, a 500,000-square-foot research and education facility slated for completion in 2012.
2010: Ambulatory Care Center opens
2012: The Albert Sherman Center, a 500,000-square-foot research and education facility, completed and opens

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