Position Type: Full-time

Location: Troy,New York,United States

Application closes: 2022-08-14

Founded in 1953, Hudson Valley Community College (HVCC) located in scenic Upstate NY is a multi-campus College with locations in Troy and Malta New York. HVCC offers more than 80 degree and certificate programs in three schools: Business and Liberal Arts; Health Sciences; and Science, Technology, Engineering and Math (STEM). Hudson Valley is one of 30 community colleges in the State University of New York (SUNY) system and serves nearly 9,000 students each year. The college is a recognized leader in career and transfer preparation, workforce training initiatives, distance learning and service to a diverse population of students. Hudson Valley has an extension center in Malta, NY known as HVCC North and sponsors the Capital District Educational Opportunity Center in Troy, NY. With more than 80,000 alumni and nearly 1,000 employees, the college and is a catalyst for educational opportunity and economic development in the Capital Region of New York State.

Hudson Valley seeks experienced, dynamic, capable, creative and caring individuals who would like to join our team and continue to build on decades of successful service to our community.

Instructional Technology Technician
HV-NTP-72622

In order to be considered an applicant for this position you must meet the minimum qualifications as stated in this announcement. HVCC does not support Visas. Applicants must currently hold an unrestricted employment authorization to work in the United States and appointment will be contingent upon completion of a background check.

MINIMUM QUALIFICATIONS: Bachelor’s degree in Computer Science or related field designing and implementing fully built-out classroom technology integrations for use by instructors with multiple source inputs that allow the space to be fully functional for in-person or remote education OR Associates degree in Computer Science or related field and two (2) years designing and implementing fully built-out classroom technology integrations for use by instructors with multiple source inputs that allow the space to be fully functional for in-person or remote education OR four (4) years designing and implementing fully built-out classroom technology integrations for use by instructors with multiple source inputs that allow the space to be fully functional for in-person or remote education.

Understanding of engineering, designing, and implementing plans for instructional spaces using Creston or like equipment.

Understanding of room control systems including Creston and Extron and demonstrable ability to program devices with products like AV Framework.

PREFERRED QUALIFICATIONS: Any Crestron Certification.

DUTIES AND/OR RESPONSIBILITIES: The Instructional Technology Technician reports to the Instructional Technology Engineers and performs the following duties:

• Providing support for 300+ Instructional spaces across 6 geographic locations (Main Campus, Albany Airport, TEC Smart/HVCC North, Jordan Rd, Troy EOC, and Albany EOC).
• Assist ITEs in Engineer/Design/Developing plans for instructional spaces (classrooms, labs, special use).
• Deployment and initial configuration of Brightsign digital signage devices.
• Perform troubleshooting, preventive maintenance, and repair of instructional technology. Make equipment repair decisions, contact repair vendors, and test repaired equipment.
• Is the senior level escalation technician for all classroom-related technology.
• Provide assistance and personal contact to faculty and staff in classrooms.
• Instruct faculty, and staff in the use of audio-visual equipment in classroom spaces.
• Produces, updates, and delivers training content for classroom technology (Instructional documents, Videos, workshops, etc).
• Provides hardware/software installation support for college classroom instructional technology at locations on and off-campus.
• Provides phone and in-person support for all college business and educational technologies.
• Provides diagnosis, and preventative maintenance support for all business and academic classroom instructional technology.
• Provides support to address the computing needs and requirements of students, faculty, and staff.
• Assists with on and off-campus set-up, operation, and technical support of instructional multimedia equipment.
• Works collaboratively with the Client Support Services group, the entire IT department, and the campus community to provide support for interaction between classroom instructional technology and designated microcomputer applications, utilities, and operating systems.
• Must operate a college vehicle as needed during the performance of the above job responsibilities.
• Performs other duties as assigned by Instructional Technology Engineers.

This is a Full-Time position with a salary range of $55,000-$64,000.

Hudson Valley offers a competitive benefit package which includes low cost health insurance and a generous leave policy.

To apply, please visit www.hvcc.edu/jobs and complete the online application before the close date of August 14, 2022.

Hudson Valley provides educational access to a diverse community of traditional and non-traditional learners in an environment that fosters lifelong learning and freedom of inquiry and expression. Hudson Valley values equity, inclusion, and dignity for all.

Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Bi-lingual applicants strongly encouraged to apply.

Hudson Valley Community College is an Affirmative Action/Equal Opportunity Employer