Student Services Coordinator

Employer
Washington State University
Location
Pullman, WA

View more

Administrative Jobs
Student Affairs, Student Activities & Services
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Title:

1481-YN - Student Services Coordinator/Advisor 1

Business Title:

Student Services Coordinator

Additional Titles:

Location:

WSU PULLMAN CAMPUS

Employee Type:

Admin. Professional

Job Family:

Administrative Professional - OT Eligible

Position Details:

COVID-19 Vaccine Information:

In accordance with Washington State Governor's Proclamation 21.14.3, as a condition of employment, you must be fully vaccinated or have an approved medical/religious accommodation by time of hire. People are considered fully vaccinated two weeks after receiving their last shot in a vaccine series. Full vaccination status or an approved accommodation will be verified prior to your first day of work. Should you not be fully vaccinated or have an approved medical/religious accommodation you will not be able to start employment with WSU. Information regarding vaccine verification and/or requesting a medical/religious accommodation is available at https://hrs.wsu.edu/covid-19/vax-verification/. Please contact HRS at hrs@wsu.edu or 509-335-4521 if you have questions.

Summary of Duties:

Responsibilities include, but are not limited to implementing systems and methods for student programs, events and services.

  • Duties shall include providing day-to-day contact and counseling student leaders and work-study.

  • Interpreting and enforcing policies and procedures as they pertain to the Coalition for Women Students, Cougar Safe Ride, and the Women’s Center.

  • Monitoring, assessing, and evaluating student interns tied to either social media, outreach and/or Harpy’s Magazine.


Providing information and clarification regarding University policies/procedures to student leaders, students, staff and faculty advisors and representing the Women’s Center with internal and external constituents such as the Palouse Alliance and Alternatives to Violence on the Palouse.


Required Qualifications:

  • Positions require a Bachelor’s degree and two (2) years of professional work experience in student services or related education/experience. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.

  • Demonstrated excellent verbal/written communication and interpersonal skills.

  • Demonstrated experience with Microsoft Office including Access, Excel, Outlook, PowerPoint, and Word.

  • Demonstrated ability to work effectively and positively in a diverse environment.

  • Demonstrated ability to prioritize tasks effectively.

  • Attention to details, organized, and multi-tasking to meet deadlines.

  • Experience advising/counseling students.

  • Experience or knowledge of coordinating student services programs.

  • Experience analyzing, evaluating, using professional judgment and/or applying a

  • comprehensive depth of knowledge of student issues.


Preferred Qualifications:

  • Master’s degree in related field.

  • Previous work experience at an institution of higher education.

  • One or more years of experience advising/counseling students in a higher education setting or equivalent.

  • Experience working with diverse faculty, students and staff.

  • Demonstrated ability to exercise professional judgment and leadership, including the ability to work independently.

  • Familiarity with Washington State University academic rules and regulations.

  • Professional experience related to the design, implementation, and evaluation of academic programs and strategic planning at college.

  • Experience handling crises and providing advocacy on highly sensitive topics.

  • Experience providing training on sexual assault prevention, anti-bias advocacy, and other issues that promote a healthy and inclusive community.

  • Ability to employ excellent judgment and discretion when making decisions in matters of great significance.

  • Ability to make critical decisions without immediate direction or supervision.

  • High level of skill and ability in writing, organizing, delegating and time management, public relations and interpersonal communications, and oversight of interns and volunteers.

  • Proven ability to manage a variety of projects simultaneously.

  • Knowledge of Title IX, ADA, and EEO regulations, laws and requirements.

  • Fluency in a second language.

Additional Information:

Area/College: Student Affairs
Department Name: Women's Resource Center
City, State, Zip: Pullman, WA, 99164
Department Link: https://women.wsu.edu/
Monthly Salary: $3,750.85 - $4,574.21 | Commensurate with experience and qualifications.
FTE: 100%
This is a permanent position.
Posting Close Date: This position has been reposted and will remain open until a successful candidate has been identified.
Background Check: This position has been designated by the department to require a background check.

Application Instructions:

Applicants must attach the following documents to their online application: 1) resume 2) a cover letter and 3) contact information for professional references. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.
Required Documents:

  • Resume

  • Cover letter

Time Type:

Full time

Position Term:

12 Month

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Organization

Working at Washington State University

Founded as the people’s university, WSU embraces its land-grant heritage, seeking to transform lives through education, research, and community engagement and service. The University has been delivering life-changing knowledge and discoveries to the state, region, nation, and the world for nearly 130 years. WSU enjoys productive partnerships with major industries in the state, including agribusiness, aerospace, health care, software, technology, and construction. The colleges at WSU Health Sciences Spokane have formed robust partnerships across the state of Washington, both with large medical centers and hospitals, as well as a variety of rural and community hospitals and clinics.

WSU is Washington’s land-grant university with campuses located statewide in Everett, Pullman, Spokane, Tri-Cities, Vancouver, and online through the Global Campus. WSU also has research centers located throughout the state and extension offices in every county. Learn about WSU’s statewide reach.

WSU employees promote academic excellence and innovative research with nationally recognized academic programs, renowned professors, students who make a difference, and vibrant communities.

WSU offers staff and faculty a comprehensive benefits package as well as professional development and a host of work/life quality programs. Explore WSU’s benefits.

Review the application instructions for instructions and tips on using the WSU Jobs site and applying for jobs at WSU.

WSU is Washington’s land-grant university with campuses located statewide in Everett, Pullman, Spokane, Tri-Cities, Vancouver, and online through the Global Campus. WSU also has research centers located throughout the state and extension offices in every county. Learn about WSU’s statewide reach.

WSU employees promote academic excellence and innovative research with nationally recognized academic programs, renowned professors, students who make a difference, and vibrant communities.

WSU offers staff and faculty a comprehensive benefits package as well as professional development and a host of work/life quality programs. Explore WSU’s benefits.

Review the application instructions for instructions and tips on using the WSU Jobs site and applying for jobs at WSU.

Diversity Profile: Washington State University

As a land-grant institution, diversity, equity, and inclusion serve as core values and beliefs of Washington State University (WSU). At the university, college, or department level, WSU is committed to fostering open, proactive dialogue to create a more inclusive culture at all its locations including the five physical campuses and its online Global Campus, as well as its 39 Extension offices, four research centers, and 25 small business development centers.

Core Belief

WSU is committed to achieving an ethical and socially just society for all. Instituting social change on a large scale begins at home with system-level policies that actively promote equity. The University is committed to diversity, equity, and inclusion throughout every aspect of its statewide system. We strive to create a climate that enables underrepresented students, faculty, and staff to thrive in communities that foster a sense of belonging in a culture of inclusion. The ultimate goal? Creation of institutional culture in which inclusion and equity are the norms, a model that helps move the world toward a place in which all people are treated with dignity and respect.

Core Value

Equity, diversity, inclusion, and belonging. Promotion of an ethical and socially just society through an intentional commitment to equity, diversity, and inclusion.

WSU’s core ideology can be found in its System Strategic Plan. 

WSU’s Student Body

WSU's student body statewide is ethnically diverse: 31 percent of our students are underrepresented minorities, and first-generation students represent nearly 33 percent of the total enrollment. About 15 percent of WSU students hail from outside the state of Washington and about 7 percent are international students. System-wide enrollment reached a record 31,607 students in fall 2019.

Associate Vice Provost for Inclusive Excellence Recently Announced

Dr. Lisa Guerrero was recently named associate vice provost for inclusive excellence. Guerrero has been an active advocate for diversity and inclusion since joining the WSU faculty in 2004. She is currently a professor of Comparative Ethnic Studies in WSU’s School of Languages, Cultures, and Race. She will maintain her faculty position, while serving as associate vice provost in a half-time appointment.

Dr. Guerrero will provide leadership to academic affairs in implementing WSU’s commitment to equity, diversity, and inclusion. She will help to identify and implement best practices and evidence-based approaches in faculty hiring, tenure and promotion, research support, faculty retention, teaching and mentoring, and curriculum planning. One of her first areas of responsibility will be to oversee the Racism and Social Inequality in the Americas faculty cluster hire program for Fall 2021.

Representative Affinity Groups

Representative affinity groups within the Washington State University system include the following:

WSU Resources and Offices

WSU Human Resource Services supports a climate of integrity and equity that actively reflects open, respectful dialog. Additional resources are available on the Human Resource Services website.

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