Application Instructions

Send a cover letter, resume, and three (3) professional references from previous supervisors, and one (1) professional reference from a colleague, to resumes@racc.edu

Please indicate the job code FAS-CSPM in the subject line of your email.

After sending in your documents, please fill out the online Job Applicant Identifier form. RACC is an equal opportunity employer. In compliance with government regulations we are required to record numbers of job applicants by sex and ethnic category. We ask that you indicate your race or national origin and sex, but you are not required to provide this information. This information will not be kept with your application and will be used only in accordance with state and federal regulations.

Background Check

If you are chosen for this position, a background check will be required. Full details regarding the background check are available here.

Job Details Title:Cyber Security & Programs ManagerAnnounce date:07/22/2022Apply by date:8/08/2022Application status:Currently InterviewingPosition type: Full-time Salary:$65,000 - $80,000 per year

Work Hours:

Specific work hours to be agreed upon by the supervisor and employee prior to the onset of employment. This position requires working on-site.

Summary:

Serves as the cyber security manager for endpoint and anti-virus system administration, end-user cyber security awareness training, security camera system and card access maintenance, vulnerability and penetration testing lead, email filtering administrator, and internal security patch distribution of the college’s IT and communications systems. Responsible for the remediation, planning, implementation, and support of the college’s information security systems and training platform.

Essential Duties and Responsibilities:

1. Manage the day-to-day cyber security operations of the college’s computer system by monitoring system logs, generating reports, training end-users, validating system backup integrity, and providing issue resolution.
2. Maintain system and application documentation to ensure operational reliability and security.
3. Develop end-user security awareness training schedule.
4. Perform periodic “Phishing campaigns” to gauge end-user security awareness training effectiveness.
5. Supervise and provide direction to helpdesk staff, contractors, and consultants.
6. Provide support to end-users as required.
7. Establish procedures, guidelines, and schedules for installation and maintenance of security patches and upgrades.
8. Research, evaluate and recommend to management, emerging technologies that meet the college’s strategic objectives to provide advanced system security, reliability, efficiency, and effectiveness.
9. Serve as the lead for cyber security initiatives as assigned by the CIO-Director of IT.
10. Manage and maintain security posture and policies for devices connected to the college’s information systems.
11. In coordination with the CIO-Director of IT and other IT management, assist in the development of contract specifications and terms for acquisition of server hardware, software, support, training and consulting services.
12. Coordinate third-party support and maintenance for server hardware, software, and telecommunications services as needed.
13. Monitor and maintain compliance with all software and hardware licensing and copywrite requirements.
14. Remain aware of cyber security best practices and reports potential risks or suspected violations of information security policies and procedures to management.
15. Support Systems Administrator & Helpdesk Manager and Manager Programming and Database Services as required.

Supervisory Responsibilities:

Directly supervises full-time, regular part-time and other part-time employees as assigned to the position. Carry out supervisory responsibilities in accordance with College's policies, Collective Bargaining Agreements and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, and taking corrective action with employees; addressing complaints and resolving problems.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Required:

1. Microsoft MCP certification
2. Two years leadership experience demonstrated by career advancement, increased management responsibility, and/or participation in formal leadership or management training programs.
3. Proficient in Server Technology, including Microsoft Windows server, Hyper-V or similar virtualization, Microsoft Exchange, and Active Directory skills
4. Experience with system architecture and design, high-availability applications, SAN equipment, and server configuration including with Dell brand equipment
5. Working knowledge of network infrastructure and concepts: switches, routers, VLAN, TCP/IP, and OSI models. Experience with CISCO switches, routers, and firewalls are a plus
6. Demonstrated initiative, project leadership skills and experience

Preferred:

1. Associates Degree in an IT-related field
2. Security + or other security-related certification
3. Other Microsoft or Cisco Certifications are a plus
4. Experience in a Union environment
5. KnowBe4 or similar end-user security training platform experience
6. Veeam or similar backup/availability software
7. Bi-lingual English/Spanish
8. Community College Experience

Computer Skills:

To perform in this role successfully, an individual: must be proficient with word processing software, spreadsheet software, and standard office equipment, a wide range of computing hardware and information technology analytical tools and software.

Communication Skills:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write effective correspondence. Ability to effectively present information in one-on-one and group situations to customers, clients, faculty and staff of the College.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with complex problems, involving several concrete variables in standardized situations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.