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Digital Communications Specialist

Job Details

Department:

Exec Dir for the Arts-506000

Career Area:

Public Relations/Communications/Marketing

Is this an internal only recruitment?:

No

Posting Open Date :

07/22/2022

Application Deadline:

08/09/2022

Position Type:

Permanent Staff (SHRA)

Position Title:

Public Comm Specialist - Contributing

Salary Grade Equivalent:

GN06

Working Title:

Digital Communications Specialist

Position Number:

20025334

Vacancy ID:

P015666

Full-time/Part-time Permanent/Time-Limited:

Full-Time Permanent

Hours per week:

40

Work Schedule:

Monday-Friday 9am-5pm with some flexibility to accommodate performances and activities. Occasional weekend, evening and overtime hours may be required.

This position may be eligible for a hybrid work arrangement including a combination of remote and in-office work locations as well as flexible work hours.

Work Location:

Chapel Hill, NC

Position Location:

North Carolina, US

Hiring Range:

$37,152 - $45,450

Pay Band Information:

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Primary Purpose of Organizational Unit:

The mission of Carolina Performing Arts (CPA) is to spark curiosity, inspiring all members of our community to discover and more fully engage with the world. We collaborate with dynamic and compelling artists from across the globe to create novel, mission-driven performing arts experiences in partnership with our community. We also open our venues to others to explore, create, and celebrate their own work. Through the Office of the Executive Director for the Arts, CPA oversees all artistic programming, campus and community engagement, marketing and fundraising for its presented, commissioned and produced work, and manages all operations of its venues including facility rentals, technical production, audience services and ticketing.

Carolina Performing Arts thrives because of our collaborations with a diverse cohort of partners that create deeper understanding for our audiences and enable us to be empathetic visionaries. As our campus, state, nation, and world continue to reckon with systemic injustices, we are committed to being an agent for change and making certain that our internal practices reflect the values that are made visible on the stage. We have identified a set of equity priorities and goals to guide us in evaluating and redesigning our own systems, operations, and culture. In September 2021, CPA launched a permanent Equity Council made up of eight staff members, including a leadership representative, who serve as an advisory body supporting the development and execution of those priorities. Our work is made possible – and made better – through the contributions of team members from a wide array of backgrounds, experiences, and identities. We seek to recruit and develop staff to create a welcoming, inclusive, and equitable organization.

Position Summary:

As a member of the Marketing and Communications team, the Digital Communications Specialist is a compelling storyteller and a highly flexible and engaged content creator across mediums, with an ability to adapt content for different audiences and outcomes. This individual will implement CPA’s communications and public relations strategy by researching, planning, creating, editing, organizing, and distributing digital content that effectively tells the organization’s story, ensures stories reach key constituencies, and positions CPA as an arts leader. Their efforts will directly impact the activation and efficacy of CPA’s digital channels to increase brand awareness, drive engagement, and generate revenue.

The Digital Communications Specialist reports to the Associate Director of Marketing and Communications. They work in close collaboration with the Digital Media Design Specialist to create, repurpose, maintain, and optimize content targeted to current and prospective audiences; current students, faculty, and staff; artistic, campus and community partners; news media. Routine deliverables include information about Carolina Performing Arts events and initiatives, features on artistic partners, permanent and student staff profiles, newsletter content, blog articles, ad copy, social media content and website content.

This position will manage projects from start to finish, sometimes working independently and other times as a member of a team. The Digital Communications Specialist serves as a key resource and subject matter expert for their colleagues regarding both digital and non-digital communications. They work collaboratively to ensure that content is professional, compelling, accurate, audience appropriate and conforms to best practices of writing and design as well as to University and CPA style, standards, and policies.

Minimum Education and Experience Requirements:

Bachelor’s degree in a discipline related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Required Qualifications, Competencies, and Experience:

Editorial mindset that seeks to understand what audiences consume and why, and how best to reach them
Knowledge and experience with social media and content marketing, and a willingness to stay up to date on the latest trends in these areas.
Ability to analyze digital content needs, identify opportunities, and craft content and messages to achieve established goals.
Excellent oral and written communication skills with the ability to convey complex concepts and information clearly and effectively with an awareness of the target audience.
Ability to organize, manage, and deliver on multiple, deadline-driven projects simultaneously.
Strong interpersonal skills including a high level of empathy, creativity, and flexibility and the ability to apply those skills when interfacing with a broad range of colleagues, partners, and vendors.
A growth mindset, and a desire to learn and adapt based on results.
Strong attention to detail as evidenced by minimal errors.
Proven ability to connect one’s own work and goals to the broader mission and values of an organization
Demonstrated enthusiasm for and alignment with Carolina Performing Arts’ mission and institutional values of curiosity, humility, and ambition.
Ability to build internal stakeholder relationships across the organization with staff, senior leaders, and team members in a manner that contributes to a values-driven culture.

Preferred Qualifications, Competencies, and Experience:

Experience with WordPress, Google Analytics, Google Search Console, WordFly and/or other email marketing software
Experience with Asana or other project management software
Familiarity with Microsoft Office 365 suite
Experience with/general knowledge of HTML, SEO
Experience with editorial calendars and AP Style
Experience analyzing audience data, identifying opportunities, and building audiences

Campus Security Authority Responsibilities:

Not Applicable.

Position/Schedule Requirements:

Evening work occasionally, Overtime occasionally, Weekend work occasionally

Special Instructions:

WRITING SAMPLE: Please provide a piece or excerpt of storytelling content for which you were the primary creator and that you feel would best represent you for this position.

Organization

The nation’s first public university is at the heart of what’s next, preparing a diverse student body to become creators, explorers, innovators and leaders in North Carolina and throughout the world. Carolina’s nationally recognized, innovative teaching, campus-wide spirit of inquiry and dedication to public service continue the legacy that began in 1795 when the University first opened its doors to students.

Here, in one of America's most beautiful college settings, we offer exceptional careers in richly diverse fields. Come explore what UNC-Chapel Hill has to offer you.


Undergraduate Enrollment: 19,117

Graduate/Professional Enrollment: 10,894

Total Student Enrollment: 30,011

Founded: 1789, as the first state university in the United States

Type of Institution: Public, four-year

Undergraduate Admission: 15,961

Graduate/Professional Enrollment: 10,039

Total Student Enrollment: 26,000

Faculty: 3,000

Percentage of faculty who hold Ph.D.s or the highest degrees in their field: 94 percent

Faculty/student ratio: 1/14

Location: UNC is located in the heart of Chapel Hill, the best college town in America! It's a friendly town of about 40,000 in the geographical center of North Carolina. Chapel Hill is at the western point of the Research Triangle, an area of about one million people, comprised of Chapel Hill, the cities of Durham and Raleigh, and the Research Triangle Park, home of many corporate offices and scientific research centers. Carolina is about 30 miles from the state capital, Raleigh, and 20 minutes from Raleigh-Durham International Airport.

Chapel Hill's main street, Franklin Street, borders the campus and offers shops, coffee houses, cafés, movie theaters and houses of worship. The town has a historic district, museum, library, parks, malls, and many recreational facilities.

Origins of Carolina's students: 82 percent of UNC's freshmen are from North Carolina and 18 percent are from out-of-state. Our students come from 42 different states and our international students represent 37 countries.

Size of freshman class: Approximately 3,400

Class size: Barely five percent of undergraduate classes contain more than 100 students; two-thirds of undergraduate classes have fewer than 30 students. Forty-one percent have fewer than 20 students, including First Year Seminars, in which first-year students work closely with professors.

Sports and athletic programs: UNC is an NCAA Division I school with 28 varsity teams. Carolina is the proud home of the Dean Smith Center, Kenan Stadium, Carmichael Auditorium, Koury Natatorium, and many other fine athletic facilities. Students join more than 60 intramural and club sports, which include baseball, bowling, crew, golf, lacrosse, rock climbing, rugby, tae kwon do, and ultimate frisbee. The Student Recreation Center offers weight training, aerobics, stair machines, and all the equipment you would expect to find at a great health club! Carolina offers a newly renovated outdoor pool and indoor pools, a golf course, tennis courts, and the longest zipline in America!

Number of residence halls: Incoming undergraduates will live in one of Carolina's 29 residence halls, which are wired for Internet access and cable television. housing.unc.edu

Scholarships and financial aid: About 40 percent of UNC-Chapel Hill students receive scholarships and/or some form of financial aid. studentaid.unc.edu

Special research institutes: Institute for Research in Social Science, Institute of Outdoor Drama, Morehead Planetarium, Kenan Institute of Private Enterprise, Institute of Government, Institute of African American Research.

Career services: On-campus counseling, job fairs, résumé writing service, internships, placement services. www.unc.edu/depts/career

Technological facilities: Students find multiple uses for Carolina's state-of-the-art technological resources. They can access Carolina's computer services through Academic Technology and Networks, which manages academic computing, e-mail, microcomputing labs, interactive media presentation, video and classroom support, and a help desk. The MetaLab oversees the development of SunSITE, one of the world's busiest digital library and electronic publishing projects.

Students may open e-mail accounts, and many use campus computer resources to construct personal Web pages. Students in residence halls have hardwired network connections to the Internet and cable television in their rooms. At the ATN Training center, students may take classes on software packages and utilities. Computer labs are available for student use all over campus.

Carolina Computing Initiative: Beginning with the freshman class of 2000, undergraduates must purchase laptop computers. The University has arranged for IBM to offer computers at excellent prices. Students, faculty, and staff will enjoy cost savings, higher quality compatible equipment, and better technical support through CCI. www.unc.edu/cci

The Study Abroad program allows students to live and learn in Europe, the Middle East, Asia and the Pacific Rim, Africa, and the Americas. www.unc.edu/depts/abroad

The Honors Program offers special seminars, research programs, and the chance to design your own independent studies. www.unc.edu/depts/honors

Carolina students spend time in public service through student organizations, the Campus Y, the Carolina Center for Public Service, and courses that incorporate community service.

UNC's chapter of Phi Beta Kappa, a national collegiate honor society, is the oldest in North Carolina, dating from 1904. There are many other honorary societies at Carolina.

UNC offers ROTC programs in all branches of national military service.

Through the First Year Seminars program, first year students will understand what it means to study at a premier research university. They will learn from faculty members and share in their research in seminars of no more than 20 students.

Life outside the classroom: More than 370 clubs, teams, and student organizations offer something for everyone! You can choose from among musical and dramatic performing groups, publications, ethnic and religious clubs, the Campus Y and other service organizations, fraternities and sororities, and pre- professional organizations. Whatever your interests, you will find others at Carolina who share them! www.unc.edu/depts/union/student/listintr.htm

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