This job has expired

Director of Employee Relations

University of North Carolina at Asheville
Asheville, NC

View more

Administrative Jobs
Student Affairs, Career Services
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

UNC Asheville Overview:

Located in the Blue Ridge Mountains in Western North Carolina, UNC Asheville is the designated public liberal arts campus in the University of North Carolina system. UNC Asheville is nationally known for the quality of our student-centered teaching, mentoring of undergraduates in research, interdisciplinary learning, and striving to be an inclusive campus community.
UNC Asheville is committed to promoting diversity and a work environment that encourages knowledge of, respect for, and the ability to engage with those of other cultures or backgrounds. Staff members are encouraged to take an active role to engage in the institution’s efforts in promoting diversity and inclusion throughout the workplace. The successful candidate is expected to foster an inclusive work culture where uniqueness of beliefs, backgrounds, talents, capabilities and ways of living are respected and welcomed. Women, traditionally under-represented minorities, and people with disabilities are encouraged to apply.

Position Type:

EHRA Staff


Director of Employee Relations

Position Number:


Recruitment Range:

Commensurate with Experience

Work Schedule and Hours:

Typical administrative workload. Office hours are Monday-Friday, from 8:00 am. to 5:00 p.m. Additional hours may be needed to meet the business needs.

Full-Time / Part-Time:


Months per Year:

12 Months

Position Summary:

Reporting to the Vice Chancellor for Human Resources and Institutional Equity, the Director of Employee Relations functions as the primary resource and liaison for employee relations for the university. The Director facilitates a climate of trust, respect, equity, and civility across the university.

The Director works with senior leadership as a strategic partner to meet changing business and talent needs and to promote employee engagement. The Director collaborates with the HR leadership team and the university community to design and sustain a high performance work culture. The Director has routine and ongoing contact and collaboration with a wide variety of university senior officers in performing assigned duties. The Director understands the University’s mission and strategic direction, and provides information, analysis and consultations on a wide range of employee relations matters. The Director stays abreast of talent needs and trends, leveraging HR to help analyze and identify faculty and staff issues. The Director communicates organizational culture, policies and procedures, tools and resources to colleagues and internal clients. Communication methods include presentations to large and small groups; writing reports, policies, procedures, and training materials; and consultations with senior leaders, managers, supervisors and employees.

The Director also serves as Deputy Title IX Coordinator for faculty and staff.

The Director

  • Manages all aspects of employee relations for the university for all types of University employees, including Faculty, EHRA employees and SHRA employees. The Employee Relations leader offers a full-range of consultative and programmatic services including, but not limited to, the following: supervisory consultations related to performance and professionalism, conduct, disciplinary issues, and separations from the university of any kind (e.g., discontinuations and dismissals); assistance to faculty and staff involving workplace concerns and disputes; management of employee engagement surveys.
  • Maintains the highest level of integrity, confidentiality, and a commitment to creating an environment in which employees can thrive.
  • In support of senior staff, provides a variety of conflict resolution processes and strategies to faculty and staff to enable them to resolve disputes in the university setting.
  • Provides leadership in ensuring best practices on a wide range of employee relations issues; provides advice and guidance on complex and challenging matters.
  • Advises/refers faculty and staff on appropriate grievance procedures, advises supervisors and managers on corrective action procedures, and provides employee relations support to university departments.
  • Leads investigations into alleged violations of university policies, prepares investigation reports and provides guidance to academic and administrative units on addressing the outcome of such investigations; manages the employee appeals processes.
  • Anticipate legal issues associated with recruitment, performance, and conduct matters.
  • Initiate, recommend, and implement best practices in all areas of employee relations.
  • Analyze and evaluate data on retention and related issues, conduct exit interviews, and provide recommendations and counseling to management.
  • Serves as the Americans with Disabilities Act Coordinator for employees.



Required Education/Experience/Skills:

A Master’s degree in Human Resources Management, Business Administration, Counseling, or a related field and a minimum of 3-5 years of progressive experience related to employee relations. May also consider a Bachelor’s degree and significant experience managing activities directly related to employee relations functions.

Preferred Education/Experience/Skills:

  • A Master’s degree in Human Resources Management, Business Administration, Counseling, or a related field and 4-7 years of progressive experience related to employee relations
  • Strong leadership, analytical and presentation skills
  • Experience guiding supervisors and management in employee relations issues.
  • Exceptional interpersonal and communication (verbal and written) skills
  • Strong conceptual, strategic planning and problem solving skills
  • Ability to manage multiple projects and priorities in a dynamic environment; high level organization skills
  • Proven ability to establish and maintain positive and productive working relationships with individuals from diverse ethnic, cultural, and socio-economic backgrounds
  • Experienced mediator with well-developed conflict resolution skills who has the ability to handle sensitive and confidential information in a professional manner
  • Experience in conducting personnel-related investigations
  • Comprehensive knowledge of federal, state and local laws, regulations, and guidelines related to affirmative action and civil rights enforcement
  • Prefer experience in higher education, including employee relations experience involving academic faculty
  • Commitment to diversity and inclusion in workplace policies

Knowledge, Skills and Abilities :

  • Ability to diffuse stressful situations in a positive manner
  • Ability to lead with both a decisive and consultative style, foster open communications, and proactively build positive relationships with faculty, staff, students, and diverse constituencies
  • Ability to build strong working relationships, instilling trust and confidence in colleagues at all levels
  • Ability to work successfully with diverse work groups
  • Self-motivated and able to meet critical deadlines; flexible at setting and revising priorities while managing multiple projects

Special Instructions to the Applicant:

Applications will be accepted until the position is filled. Please note that any documents submitted to Human Resources or the hiring departments become property of UNC Asheville and will not be returned. Official verification from each college/university you have attended are required upon employment, and will be requested directly from the college/university by Human Resources or from the National Student Clearinghouse. Any expense will be the responsibility of the employee. Educational degrees must be from an appropriately accredited institution. If no applicants apply who meet the required competency and training and experience requirements, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. It is the policy of UNC Asheville to conduct pre-employment background investigations on all candidates selected for employment. If hired, the candidate will be required to submit proof of eligibility to work in the United States. New employees are paid only by direct deposit to the financial institution of their choice.

Posting Number:


Posting date:


Open Until Filled:



The University of North Carolina Asheville offers a singular experience for original minds.

We’re the original and only liberal arts campus in the University of North Carolina system. We break down conventions, overcome obstacles, expand horizons. We dare to connect curiosity and critical thinking, courage and challenge, imagination and impact, opportunity and responsibility. When the world looks down, we look up.

We’re a public resource that draws on a deep history to make a profound impact—on our students and on the world. We founded the National Conference on Undergraduate Research. Our STEAM Studio helped to produce the largest public art installation ever shown in Times Square. We offer majors and concentrations that re-tool the liberal arts and sciences for new challenges and new opportunities. We live in one of America’s great small cities, a mountain town with wit and grit, with an artist’s eye and an explorer’s heart.

We are the originals. We’re rooted in the Land of the Sky, at the intersection of what’s known and what’s possible. This is an education that’s affordable, adaptive, and endlessly relevant. This is an experience where every path leads to a new vista, where there’s room for every voice, and where the future is a frontier—vast and bright and close enough to touch.

UNC Asheville’s national reputation for empowering human potential is rooted in its unique student-centric public liberal arts and sciences mission. UNC Asheville thrives on close-knit connections among students and their faculty and staff mentors. The University’s 3,300 students are innovative, ethical, creative and resilient leaders who seek to understand complex global challenges and find creative, sustainable solutions that benefit our communities and the world. More than 65 percent of UNC Asheville students conduct applied research alongside faculty experts. UNC Asheville consistently ranks as a national top 10 Public Liberal Arts and Sciences University by U.S. News & World Report, and on its list of Most Innovative Schools. UNC Asheville regularly earns several national top 20 rankings in The Princeton Review’s “The Best 386 Colleges,” including Best Quality of Life, Town-Gown Relations, and UNC Asheville has ranked in the top two nationally for the “Best Schools for Making an Impact,” in The Princeton Review’s “Colleges that Pay You Back.”

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert