Overview

The Department of Public Safety (DPS) is the primary department charged with creating a safe and secure environment at Princeton University. DPS operates 24 hours a day, 365 days a year, and is comprised of 120 staff members.   The department consists of professional University police, security officers, dispatchers and administrators dedicated to providing best-in-class service to the community. DPS was awarded Law Enforcement Accreditation from the Commission on Accreditation for Law Enforcement Agencies (CALEA) in July 2015. CALEA serves as the “International Gold Standard for Public Safety Agencies” and oversees a rigorous accreditation process. The Cultural Property Security Supervisor and non-sworn security officers work in several different areas including  the main campus, at the James Forrestal campus, in Firestone Library, in the Princeton University Art Museum and their off-site storage facility.

Responsibilities

The Supervisor assists in managing the overall security operations of all cultural property locations. The essential functions of this job include: supervising front line security operations; assisting security officers in securing exhibits and facilities, including serving at a security post as needed; scheduling security officers to meet security needs of the facility and for special events; performing walk-throughs of public areas to ensure a safe and friendly environment; observing and inspecting security officers and their assigned areas to assure compliance with policies and procedures; monitoring security officer performance; carrying out transition procedures between shifts; assisting in incident resolution; providing ongoing employee training; acting as the on-site security authority in the absence of the Security Operations Manager and/or designated personnel; communicating to appropriate management regarding maintenance and security conditions; resolving complaints and providing back-up support to security officers; responding to staff and museum patrons' requests for information.

 

The nature of the work requires some sustained physical effort involving considerable standing and walking for extended periods of time. Incumbents may be required to work any shift, rotating shifts, weekends, holidays and overtime may be assigned as necessary.

 

Knowledge of: general techniques and practices for public safety, preventing loss or damage to museum exhibits and facilities; general practices relating to the oversight of security operations; first aid; CPR; emergency response plans; access control; surveillance systems; fire systems monitoring; use of fire extinguishers; electronic alarm systems; communication equipment and emergency evacuation plans.

 

Ability to: plan, schedule, train, assign, motivate and monitor the activities of subordinate personnel; enforce rules and regulations governing conduct of the public; deal tactfully and appropriately with the general public and staff; effectively convey information and instructions to staff, museum and library personnel and the general public in person or over the radio, including during emergencies; and use various software programs and operate computerized security surveillance and fire detection systems.

 

• As part of an assigned team, the Supervisor provides general security, personal safety and customer services to the University community as well as specialized security preserving and protecting University property from theft and vandalism.
• Provide general leadership and oversight to the front-line security officers and daily security operations.
• Evaluates work performance of assigned security officers
• Assist in preparing schedules and timesheets
• Serves as the initial point of contact for security officers to address scheduling and/or personnel related issues
• Collects, organizes and completes shift operations reports in a thorough and timely manner.
• Provide appropriate coaching to assigned security staff members to ensure we are meeting/exceeding the expectations set by the department, university and surrounding community.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Responsibilities including interviewing, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Understand access control, camera, fire and life safety systems and know locations of emergency exits in event of an emergency.
• Maintain effective working relationships with all members of the campus community including students, faculty, staff, alumni, docents, and visitors.
• Assist the SOM in creating or revising department policies and procedures
• Look for ways to make continuous improvements to processes and procedures
• Assumes other responsibilities as assigned/delegated by the SOM/ASOM

Qualifications

Minimum Qualifications

 

• Candidate must be Customer Service orientated
• High School diploma or equivalent
• Must possess physical security experience, past law enforcement, or a military background deemed equivalent to meet the requirements of the position. Art Museum experience is a plus.
• Ability to work on all shifts (standard work week is 40 hours, standard shifts are 8, 10 or 12 hours), during various hours, including weekends and holidays. Overtime is mandatory.
• Must possess a valid driver's license
• Must possess a minimum of two years of supervisory experience
• Must possess excellent interaction skills to effectively manage a diverse work force
• Must possess excellent written and verbal communication skills
• Prior experience using security and life safety systems including intrusion alarm, surveillance/CCTV, visitor management, key control and access systems.
• Must be highly motivated and demonstrate the ability to excel in a fast paced environment
• Must be efficient with different types of computer software in word processing, spreadsheets, and personal information management.
• Successfully complete various fitness for duty assessments including: Written exams, post offer pre-employment medical exam (POPES) for hire, transfers, promotions and/or layoff placements and background check.
• Physical demands are in excess of those for sedentary or medium heavy work; must be able to remain on feet for a minimum of eight hours at a time with scheduled breaks.
• Position requires moderate physical activity.
• Must conduct oneself in a professional and efficient manner during interaction with people.
• Must be able to stoop, kneel, crouch, lift, carry, push, pull, climb, balance, walk, and run.
• Must be able to exert up to thirty pounds of force frequently or constantly lift, carry, push, pull or otherwise move objects.
• Must operate a variety of machines and equipment including, but not limited to automobile, office equipment, radio, telephone, etc.
• Work involves moderate exposure to unusual elements, such as extreme temperature and loud noises.
• Work involves moderate exposure to hazards and physical risks to personal safety.
• The final candidate must successfully complete a background check.

 

Preferred Qualifications

 

• A degree from an accredited college or university is preferred but not required; will consider education, training and/or work experience.
• CIPS, CISS, CIPM and/or CPP preferred.

 

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW

Standard Weekly Hours40.00Work Schedule, If Other Than Standard HoursMay be required to work any shift, rotating shifts, weekends, holidays and overtime may be assigned as necessary. Eligible for OvertimeYesBenefits EligibleYesProbationary Period180 daysEssential Services Personnel (see policy for detail)YesPhysical Capacity Exam RequiredYesValid Driver’s License RequiredYes#LI-ST1