Job Description:

Full-Time Infrastructure and Security Manager: Staff Associate; Monday - Friday, 37.5 hours per week (weekends and outside normal hours as needed); Non-Unit Professional Position

SUMMARY: Northern Essex Community College (NECC) is seeking an Infrastructure and Security Manager, responsible for the planning, implementation, operation, security and support of IT infrastructure and services, including the data center, wired and wireless networks, firewall, servers, storage, telecommunication, and related security. Reporting to the Network Operations Center (NOC) Manager, the Infrastructure and Security Manager will work with the NOC team in building and managing a highly available, reliable, and secure computing environment. The ideal candidate will be a technical, hands-on leader with a record of managing and improving existing infrastructure and security, and possess strong leadership, technical, organizational development, and project management skills.

RESPONSIBILITIES: The successful candidate will be expected to:

• Lead the Infrastructure team with overall responsibility for the planning, deployment, maintenance, security, and support of infrastructure equipment, systems, and services.
• Ensures the consistency, reliability and performance of networking and telecommunications equipment throughout campus.
• Provide technical guidance for IT Infrastructure operations and projects, including hands-on collaboration with team members on best practices, implementation, testing, and problem resolution.
• Architect technical solutions to support security initiatives, identify, assess, and monitor security vulnerabilities, develop, and implement policies, standards, strategies and processes to mitigate and prevent threats to the computing environment.
• Participate the planning, installation, and configuration of virtual and/or physical servers, redundancy, and backup strategies.
• Ensure that the network and IT infrastructure is routinely monitored, maintained, and updated with recent security patches.
• Plan, document, and communicate regular maintenance schedule on all infrastructure.
• Manage and document IT infrastructure disaster recovery plan, including network and server topology, data centers, storage and backups, telecommunications, and related physical technology infrastructure.
• Manage procurement and vendor relationships and ensure RFP/RFQ's are developed according to established procedures.

Requirements:

MINIMUM QUALIFICATIONS:

• Bachelor's Degree in Information Systems, Computer Science, Security, or related field. You may substitute 1 year of work experience for 1 year of Bachelor's level education.
• 3+ years of experience configuring, maintaining, and troubleshooting switches, firewalls, and wireless controllers.
• 3+ years of experience and a solid understanding of Microsoft Windows architecture, SQL Server, Windows Server 2008/2012/R2/2016/2019, Active Directory, Group Policies, SAML, SSO authentication, DNS/DHCP, SAN/NAS, VMware, and Veeam.
• 3+ years of experience supervising IT projects.

SPECIAL WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• All of the work associated with the duties and responsibilities for this position is ordinarily performed at NECC's main campus.
• Afterhours and weekend hours may be required occasionally.
• Must be able to lift up to 50 pounds of equipment, some twisting and turning with equipment installs.

PREFERRED QUALIFICATIONS:

• Security certification (CISSP, CISM, CISA, etc.).
• Cisco (CCNA, CCNP, or CCIE) or other certifications preferred.
• Server administrator/engineer certification a plus (MCSA, MCSE, VCP, etc.).
• Leadership skills and technical expertise to enable direct oversight and problem solving for all infrastructure implementations, upgrades, and operational activities.
• In-depth knowledge of standards and practices related to IT Infrastructure security, state and federal regulatory requirements, including HIPAA, FERPA, PCI, and risk management.
• Excellent written, verbal, organizational, and presentation skills.
• Willingness to investigate, learn, and initiate new processes, technologies, and analytical tools

Additional Information:

ANTICIPATED START DATE: August 2022

SALARY: Anticipated starting salary range is $70,000 - $85,000 annually with complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits.

Application Instructions:

TO APPLY: To be considered for this position please submit a cover letter and resume online

DEADLINE: Open until filled POST#: 257930

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, creed, religion, color, gender, gender identity, sexual orientation, age, disability, genetic information, maternity leave, military service and national origin and any other protected class in its education programs and activities as required by Title IX of the Educational Amendments of 1972, the American with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. The following person has been designated to handle inquiries regarding Americans with Disabilities Act, the Rehabilitation Act and related statutes and regulations, Affirmative Action, non-discrimination policies, and Title IX compliance/sexual harassment: Assistant Director of Human Resources, Elizabete Trelegan B-219, 978-556-3928/ etrelegan@necc.mass.edu. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: http://www.necc.mass.edu/clery