Job Details

Baltimore City Community CollegeAbout Baltimore City Community College
Founded in 1947, Baltimore City Community College (BCCC) is a comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College’s campus is located in West Baltimore; the institution also has several satellite locations throughout the city. With its broad range of degree and certificate programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves nearly 14,000* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that nearly 90** nations are represented within the student body.

* Based on annual unduplicated credit and non-credit headcount for FY 2018.
**Based on fall 2018 credit enrollment.
Requisition Number: 2022-118
Posting Start Date: 7/6/2022
City: Baltimore
State: MD
Minimum Education: Bachelors
Additional Documentation: YES
Compensation: Commensurate with Experience
Research AssociateDescription/Job Summary

Summary Statement: The Research Associate reports to the Director of Institutional Research and provides general institutional support through data collection, analysis and reporting, as well as survey design and administration. The position designs and administers statistical models, performs data collection and analysis, and disseminates findings that address critical issues in the areas of planning, institutional effectiveness, accreditation student retention, and student satisfaction. The Research Associate supports the College’s compliance reporting requirements to ensure that the institutional strategy for research aligns with the mission, vision, values, and strategic direction of the College.



  1. Provides statistical analysis, modeling, and interpretation of data to support executive decision-making, institutional planning, and policy development.
  2. Implements and summarizes research into coherent reports for use in operational decision-making based on the statistical analysis of institutional data.
  3. Compiles, analyzes, and interprets data using various software applications including Banner, Argos, Survey Monkey, and Excel.
  4. Collects, formats, and prepares research data for internal and external reports.
  5. Conducts mandated and ad hoc surveys; analyzes results, produces reports, conveying results to the Director and other decision makers.
  6. Reviews guidelines, specifications, record/file layouts and prepares files for submission to the Maryland Higher Education Commission and other oversight bodies.
Required Qualifications

Required Qualifications:

  1. Bachelor’s Degree in social science, math, information systems or computer science, or closely related field.
  2. Four (4) years of demonstrated research experience in higher education.
  3. Experience utilizing enterprise resource planning (ERP) systems.
  4. Ability to gather, compile, and analyze research data in a variety of formats.
  5. Experience working with large data sets, including building queries to extract data as well as creating and merging output.
  6. Strong computer skills, including considerable experience with data visualization and statistical analysis software such as Argos, Tableau, Power BI, SQL, SPSS, and/or SAS.
  7. Proven ability to respond to information requests quickly and on short notice in a fast-paced environment and with attention to details.
  8. Strong written and oral communication skills, including the ability to convey complex analysis to a non-technical audience.
  9. Work effectively, both independently and collaboratively within a team environment.
Preferred Qualifications

Preferred Qualifications:

  1. Master’s Degree in social science, math, information systems or computer science, or closely related field.
  2. Six (6) years of demonstrated research experience in higher education.
  3. Experience utilizing Banner enterprise resource planning (ERP) system.
  4. Experience working in a community college.

BCCC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants needing accommodation for any part of the application and/or hiring process should request the accommodation from The Office of Human Resources office by contacting us at 410-209-6007.

For more information, view the EEO is the Law Poster and Pay Transparency Statement.

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Working at Baltimore City Community College

Baltimore City Community College (BCCC) is a crossroads of diverse peoples, of learning and work, and the multiplicity of stakeholders we serve: individuals, businesses, government and educational institutions of the community at large.
Our employees enjoy a collegial environment that is both challenging and welcoming. We stay innovative as we strive to be the leader in providing quality education that responds to and meets the needs of a diverse population of learners. Students come here to change their lives through education.

At Baltimore City Community College (BCCC) we meet students where they are through personal attention with the support of dedicated faculty. Each year we educate more than 15,000 students from Baltimore City, the State of Maryland, and the world.

BCCC is a State-sponsored, comprehensive, degree-granting community college with five learning sites in Baltimore City. We offer 29 associate degree programs and 16 certifications in high-demand fields, affordable tuition and flexible classes scheduled to meet students’ needs.

Baltimore City Community College provides quality, affordable, and accessible education meeting the professional and personal goals of a diverse population, changing lives, and building communities.

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