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Program Coordinator (Simmons School of Education & Human Development)

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Salary Range: 

Salary commensurate with experience and qualifications

About SMU

SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University’s small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools.

Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities – from teaching, learning and research to creativity, performance and athletic endeavor.

About the Position:

The Program Coordinator provides support to the entire department. Oversees front office reception area duties and regularly interacts with multiple constituents including students, faculty, staff and the general public. This person is the first point of contact with anyone who calls the office or comes in person. Receives guests and directs them accordingly. Provides wide-ranging administrative support in areas of program operations, admissions, events and faculty/classroom support. 

Essential Functions:

    Coordinates reception area coverage, answers incoming phone calls, responds to general email inbox inquiries, greets and directs all in-person visitors.

    Provides support for the day-to-day program operations. Prepares beginning and end of term documents in a timely manner. Monitors and coordinates student background checks, liability insurance, transfer credits, transcripts, database records and credit card payments. Maintains and procures course materials, office and classroom supplies. Assists faculty with copies as needed.

    Enters admissions data including background checks and liability insurance documents. Runs reports and monitors and relays status of applicants to Program Specialist and Program Director. Assists with PONI day interview preparation and operation.

    Supports faculty in preparing for large group advising sessions. Generates student/faculty photos for digital frames, non-curricular email announcements, and graduation cards. Supports faculty in preparing for faculty orientation sessions for all adjunct faculty. Supports faculty in extensive data entry for all CACREP Key Performance Indicators.

    Provides support for guest lecture events, Advisory Board events, faculty workshops, and counseling meetings. Maintain professional and student ListServe for email announcements; organizes CEU files; submits and coordinates printing, catering requests and room reservations.

    Occasional evening/weekend will be required for special events.

Education and Experience:

An Associate’s degree is required. A Bachelor’s degree is preferred.

Three years work experience is required. Experience working in office administration is required. 

Knowledge, Skills and Abilities:

Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills.

Candidate must possess strong problem-solving skills with the ability to identify and analyze problems, as well as devise solutions. Must also have strong organizational, planning and time management skills.  

Advanced knowledge of Microsoft Office is required. Experience using PeopleSoft is preferred.

Physical and Environmental Demands:

    Sit for long periods of timeBendReach above shouldersCarry/lift 25 lbs.Kneel Stand
Deadline to Apply:

Priority consideration may be given to submissions received by: June 24, 2022.

This position is open until filled. 

EEO Statement:

SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, [email protected].


SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU's retirement eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn't just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition benefits.

Primary Location: USA-TX-Dallas
Job: Office and Administrative Support
Organization: Simmons School of Education
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Job Type: Staff
Job Level: Individual Contributor
Travel: No
Job Posting: May 31, 2022, 2:36:07 PM
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