FAID - Student Financial Services

Austin, TX, USA

Full Time

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Financial Aid Counselor

Student Financial Services

St. Edward's University of Austin, Texas invites applications for the position of Financial Services Counselor. The Financial Services Counselor is a primary point of contact for students and families that are seeking assistance with the educational expenses. The Student Financial Services Counselor is responsible for the processing of financial aid applications from initial needs analysis to packaging of offers of assistance, and counseling students regarding all student loans, scholarships, grants, and employment programs. This position will also work to interpret rationale behind student budgets, need analysis computations and all program regulations, and assist in the monitoring of aid eligibility and academic progress requirements. The counselor ensures compliance with federal, state, and university directives as they relate to US Department of Education guidelines. This is a Full-time, Exempt position that occasionally requires weekend and evening work.

For consideration, a Bachelor's degree is required. Experience developing and evaluating policies and procedures. The ability and experience to handle complex and sensitive issues. Analyzing data and drawing conclusions and conduct independent research. Strong written and oral communication skills. Effective interpersonal and presentation skills. Strong organizational skills. Ability to effectively learn new software programs and online databases. Proficiency in Microsoft Office. Successful candidate must complete an employment and/or criminal background check.

Preferred Qualifications: Experience working with college students in the areas of mentoring, advising, and counseling. Experience working with faculty & staff from post-secondary institutions. Experience working with diverse compositions of student populations. Thorough understanding of federal Title IV and state regulations. Previous experience working in a financial aid office. Proficiency in Banner, Argos, COD, ELM, and NSLDS. Bilingual preference is Spanish and English.

Essential Responsibilities:

• Counsel all prospective/current students in all matters concerning financial aid, including the application process, eligibility requirements, and aid for study abroad programs, additional loan options, student employment, scholarships, and loan repayment.
• Maintain knowledge of current federal, state, and institutional financial aid regulations and ensure compliance with laws, regulations, accreditation standards and professional guidelines regarding student enrollment and financial aid.
• Assist students with billing questions, monthly payment plans, registration and transcript holds.
• Exercise independent professional judgment with minimal supervision to counsel students on optimal financial package based on individual circumstances.
• Help students project their costs and financial aid for the year and prepare spreadsheets with this information to share with students and parents.
• Communicate with students and parents via email, phone call, or in person.
• Document pertinent interactions with students and parents.
Participate in the Automated Call Distribution System, which distributes incoming phone calls for Financial Aid, Student Accounts and Veteran Affairs offices.
• Award applicants federal, state, and institutional aid in accordance with student eligibility and institutional, federal and state policies.
• Verify financial aid applications using federal tax documents, verification forms, etc.
• Review financial aid packages and adjust aid as necessary to maintain compliance with federal, state and institutional policies.
• Identify, determine, and approve special circumstances appeals warranting professional judgment modifications as well as appeals for aid beyond the maximum timeframe.
• Identify and resolve conflicting information.
• Create and execute financial literacy events and provide Exit loan counseling for students.
• Represents Student Financial Services/Veterans Affairs during orientation activities and other on and off-campus functions.
• Coordinate with other campus departments to help students resolve issues, such as but not limited to: Admission, Residence Life, Registrar, Hilltopper IDCard office, Health and Counseling Center, Academic Counseling and Exploration, Academic Services, Career and Professional Development, and Human Resources.
• Attend financial aid workshops, training sessions, and conferences. Some of these training may be off-site.
• Participate in on-campus events, occasionally on weekends, such as but not limited to: Admission Open Houses, Financial Aid Call Nights, Freshmen Orientation, and High School FAFSA Saturdays.

Participate on committees and undertake projects as assigned.
• Ensure that all Department of Athletics and University related activities operate in full compliance with university, conference and NCAA rules and regulations. Attends and participates in scheduled compliance seminars and complies with all Athletic Department's efforts to monitor compliance with NCAA regulations.
• Adhere to the policies and procedures established by St. Edwards University.

Other:

• Initiation, execution, and analysis of a number of special projects that may include Federal Work Study, Satisfactory Academic Progress, Endowment and Gifts, State aid programs, Athletics, Abroad programs, Outside Scholarships, and Return of Title IV.
• Perform a variety of administrative functions.
• Work collaboratively with administrators, faculty, and students in promoting the student academic and personal achievement within a student-centered environment.
• Other duties as assigned.

For detailed information, please scroll to the bottom of the page to download the job description.

The University offers an excellent TOTAL REWARDS package!

Medical & Rx Coverage Blue Cross Blue Shield (HSA & FSA Available)

Dental Guardian Dental

Vision Guardian/Davis Vision Plan

Short Term Disability (STD) Insurance

Long Term Disability (LTD) Insurance

Life & Accidental Death & Dismemberment (AD&D) Insurance

Employee Assistance Program (EAP)

Pet Insurance

Annual Leave & Paid Sick Leave

Retirement Plan (TIAA) Employee 5%/Employer Match 7%

Tuition Benefits

Paid Holidays

Services & Discounts

An overview of St. Edward's University employee benefits is available at; https://www.stedwards.edu/human-resources/benefits-summary

HOW TO APPLY

Interested applicants should submit an online application at; https://stedwards.applicantpro.com. Please include resume, cover letter, and three employment references. No Calls Please. Applications will not be considered if it is missing any of these three items.

In your cover letter, please describe your lived experiences that prepare you to contribute to diversity and inclusion at St. Edward's University?

EQUAL OPPORTUNITY EMPLOYER:

St. Edward's University, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

ABOUT ST. EDWARD'S UNIVERSITY

Founded in 1885 by the Congregation of Holy Cross, St. Edward's University is a private, Catholic liberal arts institution of more than 4,600 diverse students located in Austin, Texas. St. Edward's emphasizes critical thinking and ethical practices, as well as small classes, personalized learning and exciting internship opportunities. The community atmosphere extends to the approximately 800 faculty and staff who work together to make the university a welcoming yet challenging environment for students.

OTHER ITEMS TO KNOW

Sponsorship:

We are not offering sponsorship at this time.

Background Checks:

A criminal history background check is required for finalist(s) under consideration for this position.

Available: Immediately

Full Job Description St Edwards Universityhttps://stedwards.applicantpro.com