Executive Director of Student Success & Advising

St. Cloud State University
Saint Cloud, Minnesota

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The Executive Director of Student Success & Advising leads and oversees all services and operations of Advising & Student Transitions (A&ST) including the design, implementation and assessment of the university’s advising system; implementation and operation of the university’s early-alert student success platform (EAB Navigate); outreach and intervention for student success; orientation/onboarding programs (including Advising and Registration Days and Huskies First Four), supervision of academic advisors, student success coaches, and staff; and providing resources and training support for faculty advisors and academic staff in colleges/schools.

The Executive Director will have delegated authority to lead professional staff and faculty in other areas of University College, outside of A&ST on initiatives/projects that are assigned by the Dean/AVP. The Executive Director will also perform various duties outside of A&ST that support the mission of the college and contribute to a culture of student-centered, individualized approaches to student services.

The Executive Director works in cooperation and close partnership with colleagues in Academic Affairs, Admissions, Records and Registration, the Trio Student Success Program, Multicultural Student Services, Center for International Studies, Career Center, and Student Affairs to promote and support student success.

Position Responsibilities:
Lead, oversee, and implement all operations, services, programs, and activities in A&ST, including academic advising, academic coaching, new student orientation/onboarding, outreach and intervention for student success, Community College Connection, support and training for faculty advisors and academic staff. Oversee budget for A&ST, including establishing financial goals, monitoring, and adjusting to ensure budget is both met and sustainable in the long and short term.
Supervise department personnel, including but not limited to hiring, coaching and developing, promoting, rewarding, assigning and reviewing of work, directing work, approving transfers, disciplining, suspending, discharging and adjusting grievances to ensure all A&ST advising processes flow smoothly; ensure all expenditures for A&ST are within budget; collective bargaining agreements and Minnesota State policies and procedures are implemented and appropriately enforced, all applicable laws and regulations are implemented and enforced, and all employees and applicants receive equitable treatment. Create and promote a culture of inclusive excellence that is committed to advancing the university’s principles of diversity, equity, and inclusion.
Oversee implementation and all operations of the university’s student success platform (EAB Navigate), which is used for student outreach and intervention, including but not limited to: alerts and Progress Report Campaigns, training and support for faculty and staff on campaigns, and ensure that data on academic advising and student success are collected, maintained and disseminated to Dean/AVP and senior leaders to inform data-driven decision making.
Perform administrative duties in University College and lead student success projects/initiatives as assigned by Dean/AVP.
Work collaboratively with colleagues across university units for student success initiatives, projects, or services.
Perform other duties as assigned.

Required Qualification
* Master’s degree and five (5) years of professional experience in academic advising (or a related area) in a higher education setting providing direct service to students; or Doctoral degree and three (3) years of professional experience in academic advising (or a related area) in a higher education setting providing direct service to students

* Three (3) years of professional experience leading an academic unit in higher education, including supervision of a substantial professional staff

* Experience with budget planning and management

* Understanding and knowledge of advising models, effective practices in academic advising, coaching, orientation, or best practices for student success and retention

Preferred Qualification
Ability to collaborate across multiple academic and student service units
Experience working with diverse student populations and ability to integrate DEI principles
Ability to collect, understand, analyze data/research and report data in ways that inform senior leaders for strategic decision making
Understanding of change management and organizational effectiveness and ability to lead and develop a team to be adaptable and flexible to changes or challenging situations, including learning new systems and processes
Understanding of enrollment and recruitment, financial aid, and student information systems
Excellent interpersonal skills
Excellent written and oral communication skills
Administrative experience in academic affairs and/or teaching experience in higher education

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