Study Abroad Program Specialist

Job Details

Job no: 516201
Work type: Staff
Location: San José
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services

Job Summary

Under the direction of the Director of Study Abroad and Away, the Study Abroad Program Specialist will develop, implement, and evaluate globally focused programs in both credit and noncredit offerings. The incumbent will collaborate with faculty, departments, colleges, and international partners/organizations to develop and sustain an array of high quality, high-impact study abroad and study away learning opportunities that meet the educational needs and goals of the SJSU’s diverse student population. The Study Abroad Program Specialist will contribute to strategic planning, implementation and improvement of processes, student support and services, evaluation of programmatic goals, and development of recommendations for new programs and sustaining/growing existing ones.

The incumbent implements and monitors globally focused programs that take place locally, regionally, nationally, and internationally. The Program Specialist has a role in supporting instructors to achieve program goals as well as supporting students’ success in Study Away/Abroad courses and programs.

Key Responsibilities

  • Administer and coordinate the development of SAA programs such as Faculty Led Programs, SummerSchool Abroad (SSA) Programs, U.S. Culture Programs, etc
  • Collaborate with appropriate academic units, community groups, international institutions, study abroad providers and vendors to support new and existing programs offered through SAA
  • Identify new sites and implement improvements for existing SAA programs as needed.
  • Market and promote SJSU programs through information sessions, classroom visits, study abroad fairs, and promotional activities
  • Develop and manage FLP and SSA program budgets and provide reports for the Director and other department stakeholders
  • Work with course/program stakeholders to gather and document requirements, create and format forms and related paperwork
  • Recruit, select, and prepare students for off-campus domestic and abroad experiences by working with campus partners and stakeholders
  • Support the development of faculty proposals with a special emphasis on site locations, itinerary, enrollment management, budget and fiscal responsibility
  • Contribute to and maintain a SAA employee handbook/operations manuals of all Standard Operating Procedures within the SAA
  • Monitor and respond to incident reports through the non-emergency reporting channels
  • Identify and coordinate program logistics for domestic and international SAA mobility programs
  • Develop and manage FLP and SSA program budgets and provide reports for the Director and other department stakeholders

Knowledge, Skills & Abilities

  • Knowledge of conducting or overseeing market research related to study away/abroad opportunities for developing or growing program offerings
  • Must be solutions oriented with excellent problem-solving skills and be able to think quickly and adeptly about how to address problems and adjust plans to meet changing factors
  • Must have excellent verbal and written communication skills, in order to communicate effectively ideas, status, and issues to various stakeholders within the College, University, and broader community
  • Knowledge of best practices in risk management in international education programs
  • Knowledge of U.S. and international higher education systems, policies, and laws relating to international educational programming and partnerships, including federal and state laws, University rules regulations concerning study abroad programs including but not limited to FERPA, Title IX, Clery, etc.
  • Possess excellent customer service and public relations skills
  • Ability to travel domestically and internationally as needed by CPGE

Required Qualifications

  • Equivalent to graduation from a four-year college or university, preferably with courses in adult education and curriculum planning
  • Equivalent to two years of experience in planning classes or programs in a specialized field or area, preferably in higher, extended, or adult education. Experience developing resources, budgets, and marketing plans for educational programs and in acting as a liaison with the community is desirable. Teaching experience in higher or extended education may be substituted for experience on a year-for-year basis

Preferred Qualifications

  • Graduate degree in International Education or related area
  • A minimum of two and a half years of experience in international education organizing, scheduling, managing budgets and planning tasks for program delivery and assessment
  • Experience advising college students, preferably about study abroad
  • Two years of direct experience working in a study abroad office with faculty-led programming
  • Experience studying or working abroad


Classification: Extended Education Specialist I
Anticipated Hiring Range: up to $5,000/month
CSU Salary Range: $4,493/month - $6,395/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:

  • Resume
  • Letter of Interest

All applicants must apply within the specified application period: July 1, 2022 through July 18, 2022. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel
[email protected]

CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at and questions may be sent to [email protected].

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at [email protected].

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at [email protected].

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Advertised: July 01, 2022 (9:00 AM) Pacific Daylight Time
Applications close: Open until filled


Welcome to San José State University!

San José State University is a major, comprehensive public university located in the center of San José and in the heart of Silicon Valley. SJSU is the oldest state university in California. Its distinctive character has been forged by its long history, by its location, and by its vision - a blend of the old and the new, of the traditional and the innovative. Among its most prized traditions is an uncompromising commitment to offer access to higher education to all persons who meet the criteria for admission, yielding a stimulating mix of age groups, cultures, and economic backgrounds for teaching, learning, and research. SJSU takes pride in and is firmly committed to teaching and learning, with a faculty that is active in scholarship, research, technological innovation, community service, and the arts.

Located on 154 acres in downtown San José, the university offers the excitement of studying at a large, metropolitan campus where many cultures meet. Yet students find personal attention from faculty members in the smaller setting of the university's eight colleges.

Mission Statement

In collaboration with nearby industries and communities, this faculty and staff is dedicated to achieving the University's mission as a responsive institution of the State of California.

To enrich the lives of its students, to transmit knowledge to its students along with the necessary skills for applying it in the service of our society, and to expand the base of knowledge through research and scholarship.

Leadership at SJSU

Leadership at San Jose State is defined by a belief that shared decision making and collaborative university governance is at the core of our culture. With this inclusive approach as a guide, President Mohammad H. Qayoumi and the university's leadership promote discussion and engagement among faculty, staff, students and the community to shape and accomplish the goals of San Jose State.

California State University System

San Jose State is one of 23 campuses within the California State University System, the largest, the most diverse, and one of the most affordable university systems in the country. The 25-member CSU Board of Trustees is responsible for the oversight of the California State University system. See the California State University, Office of the Chancellor website for more information.

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