Academic & Research IT Support Engineer Sr
- Employer
- Georgia Institute of Technology
- Location
- Atlanta, Georgia
View more
- Administrative Jobs
- Academic Affairs, Research Staff & Technicians, Institutional & Business Affairs, Clerical & Administrative Support
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Location: Atlanta, Georgia
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 245835
About Us The Daniel Guggenheim School of Aerospace Engineering has quietly resided among the top 5 aerospace engineering schools in the country for more than a decade - attracting the best minds to study on our Atlanta campus. With a faculty of more than 40 tenure-track professors and 35 administrative staff, and enrollment of more than 1,300, the School brings both breadth and depth to its research, scholarship, and instruction that few institutions can match.
The Aerospace Engineering School at Georgia Tech is currently ranked #2 in the nation for undergraduate programs and #4 in the nation for graduate program.
Job Summary Provide advanced unit level research IT design, integration, implementation, modification, and support services, typically in an academic or research unit. Hold the role of a senior level subject matter expert regarding delivery of IT services in support of research and instruction. Position focuses on maximizing the delivery of high- value consultative services to faculty and their research groups. This position will interact on a consistent basis with: Faculty, staff, students, postdocs, and unit management. This position typically will advise and counsel: Faculty, staff, Postdocs, and unit management. This position will supervise: Students or lower level IT personnelResponsibilitiesJob Duty 1 -
Consult with academic and research faculty and administrative leadership; analyze complex needs and requirements for large research groups or instructional labs.
Job Duty 2 -
Design, develop, test, implement and evaluate functional and technical IT system requirements and specifications; provide expert technical advice to research groups.
Job Duty 3 -
Advanced system administration of systems for multiple research groups, including monitoring and ensuring performance and reliability objectives.
Job Duty 4 -
Responsible for the data management and security operation for multiple research groups. Formulate and implement recovery plans including backup; communicates security and data management practices to end users.
Job Duty 5 -
Responsible for the operational support of a large and diverse set of set of cyber-infrastructure resources (including desktops, workstations, data acquisition systems, and other computational and data resources).
Job Duty 6 -
Perform updates to server and desktop software/applications; recommend and implement replacement, consolidation and/or upgrade of computational and data resources.
Job Duty 7 -
Develop complex scripts or programs to automate monitoring and deployment activities; review source code when appropriate.
Job Duty 8 -
Recommend hardware and software procurements; manage assets for a School or a large number of research groups.
Job Duty 9 -
Develop and recommend standard operating procedures.
Job Duty 10 -
Perform other duties as assigned
Required Qualifications Educational Requirements
Bachelor's Degree or an equivalent combination of education and experience
Other Required Qualifications
Ability to work outside of typical business hours as needed, potentially including but not limited to evenings, weekends, and holidays.
Required Experience
Four to six years of job related experiencePreferred Qualifications Additional Preferred Qualifications
Preferred skills include working knowledge of one or more programming language and operational software development methodology
Preferred Educational Qualifications
Bachelor's Degree in Computer Science, Information Technology or related fieldPreferred Qualifications Preferred Education: Bachelor's degree in computer or engineering related field or equivalent experience.Preferred Work Experience: 4 years of experience managing large Windows server and workstation environments, implementing and/or using endpoint protection tools such as SCCM, Qualys, WUB, etc., to patch and maintain systems. Linux (RHEL and Ubuntu) and MacOS work experience are a plus.Preferred Certifications: MCSA or equivalent related to Windows server and workstation administration.Preferred Skills:
- This job requires advanced knowledge in the installation, configuration and maintenance of Windows servers and workstations, and the services provided by those. Experience using automated provisioning and configuration management tools to manage large workstation environments such as MDT, SCCM and similar patch management tools to keep computers updated.Experience with the integration and management of Windows machines in Active directory environments.Familiarity with NIST 800-71 standards and implementing security standards to work with Controlled Unclassified Information (CUI).Excellent communication skills and ability to work individually and in groups.Familiarity with Linux and MacOS desktop management technologies such as Saltstack, JAMF Pro or similar tools is a plus.
Job Grade: I5
This is a supervisory position.
This position does not have any financial responsibilities.
No, this position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert