Job Title: Audio-Visual System Engineer

FLSA Status: Non-Exempt

Department: OIT

Title of Manager/Supervisor: Manager of Customer Service & Communications

Number of Employees Reporting to this Position: 0

Position Summary – Reporting to the Manager of Customer Service & Communications, the Audio –Visual Systems Engineer is responsible to design, deliver, and maintain a “Smart Classroom” and audio-visual experience throughout the university. This position frequently requires work outside of normal business hours.

General Purpose – Deliver a state-of-the-art “Smart Classroom” experience and provide A/V support for the entire university community.

Remote Work: This is a full time on campus position with zero remote workdays.

Position Responsibilities:

• Work with the University community to provide consulting, design, programming, deployment, and maintenance of control systems and related equipment used through the campus including, but not limited to Distance Learning classrooms, multi-purpose rooms, boardrooms, video conference rooms and common spaces such as the Student Forum — collectively referred to as “Smart Classrooms”
• Design, spec, program and implement the systems and control interfaces that are required for the A/V control environment in Smart Classrooms
• Work directly with a variety of campus community members to ensure all Smart Classrooms and the equipment housed therein are consistently available for use by campus faculty for instructional needs and campus sponsored events.
• Develop and maintain a rotating 5-year plan to ensure that all campus A/V equipment is maintained at supportable levels
• Serve as the campus expert regarding ongoing updates to existing Smart Classrooms and lead the planning of technology needed in new Smart Classrooms spaces.
• Serve as an escalation point for the IT HelpDesk to provide immediate tech support to campus community members as the end users of “Smart Classroom” technologies
• Flexible schedule including the ability to work weekends and evenings on occasion.
• Primary campus expert in the training of campus community members in the use of A/V control equipment, projection equipment, computers, as well as digital and analog audio/video, control., recording, and playback devices.
• Assist the university's Media Technician for events that require AV support
• Fill in for university's Media Technician when required

Essential Skills

• Work with diverse academic, cultural and ethnic backgrounds of college students, Faculty, and staff
• Ability to work evenings and/or weekends as needed
• Must work in a fast-paced environment and learn quickly.
• Expert level familiarity with complex, programmable A/V systems (Extron preferred)
• Highly-skilled in set-up and operation of PA systems
• Self-motivated with the ability to follow directions, complete time-sensitive tasks and meet deadlines with minimal supervision
• Excellent interpersonal and customer service skills with a true desire to help fellow employees and campus visitors
• Proven ability to learn new technologies
• Demonstrated commitment to diversity and inclusion

Education:

Minimal Qualifications: Associate's Degree, Electrical or Mechanical

Preferred Qualifications: Bachelor's Degree, Electrical or Mechanical

Experience:

Minimal Experience:

• 2 year of relevant experience
• Excellent communication and presentation skills, (written and verbal)
• Experience working with IT and computer
• Ability to work well in a fast-paced professional office environment
• Strong attention to detail, highly organized

Preferred Experience:

• 2+ years of experience designing and programming control systems for use in Audio/Video Systems in a higher education environment
• Extron Certifications
  • Extron Authorized Programmer
  • Extron Control Professional
  • Extron ProDSP Specialist
  • Online Extron Specialist
  • Extron AV Associate

Physical Demands:

The physical demands characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Clarkson is committed to complying with the guidelines set forth under the Americans with Disabilities Act.

• The employee is required to be physically present on the Potsdam campus.
• The employee is required to stand, walk/roll, sit, bend, and stoop.
• The employee must occasionally lift and/or move up to 50 pounds.
• The employee must be able to work at a computer for up to 7.5 hours per day.
• Other demands as required by specific position
• Frequently sit and use a computer for extended periods of time
• Occasionally stoop, bend, crouch or reach in small spaces
• Occasionally climb or descend stairs
• Ability to repeat same movements/motions for long periods of time
• Ability to use hands to handle, control, or feel objects, tools, or controls.

Work Environment:

• Incumbents perform most of their work in offices
• Indoor work environment
• Busy office environment
• Respond quickly and effectively to campus emergencies
• Occasional evening and weekend hours

Special Instructions to Applicants: An equal opportunity/affirmative action employer, Clarkson actively seeks and encourages applications from minorities, women and people with disabilities.

All offers of employment are subject to the applicant successfully passing a background check (including, but not limited to, employment verification, educational and other credential verification, and criminal records).