Assistant Director of Diverse Student Engagement

Job Details

Position Number:


Functional Title:

Assistant Director of Diverse Student Engagement

Position Type:


Position Eclass:

EP - EHRA 12 mo leave earning

University Information:

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit:

Join UNC Greensboro, one of the Top 30 Most Promising Places to Work in Student Affairs, as recognized by ACPA and Diverse. UNC Greensboro creates a remarkable real-world impact, every day. With nearly 20,000 students and 3,000 faculty and staff, UNCG is the largest state university in North Carolina’s Piedmont Triad region, encompassing Greensboro, Winston-Salem, and High Point. We take pride in being a learner-centered public research university and in being a Minority-Serving Institution. Under Chancellor Franklin Gilliam, UNCG has doubled Black faculty members, increased Latino faculty by 50%, and increased Asian faculty by 25%. The University of North Carolina Greensboro (UNCG) and the Division of Student Affairs are strongly committed to recruiting and retaining diverse students, staff, and faculty. The University and the division invest in its staff and administrators by supporting their active engagement in professional associations, affinity groups, professional service, and ongoing learning and development.

Learn about our commitment to our students and our Culture of Care that permeates everything we do by visiting, and review our open positions at

The Office of Intercultural Engagement (OIE) is a part of the Division of Student Affairs. OIE provides many varied opportunities for all UNCG students to have active and meaningful interactions within, among, and across different areas. Programs and services are designed to reach all students and to develop intercultural competence and a sophisticated understanding of intersectionality. OIE also works with many other departments to promote intercultural competence, inclusion, access, and equity for all community members.

Position Summary:

The Assistant Director for Diverse Student Engagement is part of the team of dedicated professionals in the Office of Intercultural Engagement and reports to the Director of that office. This position focuses on engaging and retaining diverse student populations. The Assistant Director will work in collaboration with a host of colleagues across the campus, particularly the Division of Student Success, to examine retention data and based on that data, implement new initiatives, build an active network of support for students, and encourage student engagement with existing programs and services that support student success. An emphasis will be on programming that supports first-year students from diverse backgrounds, particularly those facing obstacles to retention.
The Assistant Director for Diverse Student Engagement will supervise two graduate assistants. The Assistant Director and the GAs will serve as instructors for the FYE 101 course to provide opportunities for student advising and mentorship. Their course sections may be geared toward the experiences of diverse students and their needs as they work to become competent confident sophomores.
Skills such as collaborative leadership, organizing complex and strategic operational processes, identifying and implementing innovative solutions, identifying and addressing institutional barriers to student retention and graduation, enhancing optimal support for diversity, teamwork, communication, and effective decision-making are essential to the successful completion of this work.

Minimum Qualifications:

  • Master’s degree in Higher Education or a closely related field of study, from a regionally accredited institution.
  • Three or more years of directly related experience in a university setting, including direct experience with retention and/or cultural programs.
  • Demonstrated awareness of current theory and practice focused on diversity, equity, and inclusion issues related to post-secondary education.
  • Experience and proven ability developing, implementing, and assessing successful programs and initiatives directly related to this position with a diverse college-age population in a higher education setting.
  • Strong organizational skills and written and oral communication skills
  • Ability to work with others and influence outcomes through collaboration
  • Availability to work on evenings or weekends when needed

Preferred Qualifications:

  • Experience implementing programs and services in higher education and an understanding of best practices for student engagement and retention
  • Experience in supervision
  • Experience with budgets
  • Experience working with data to inform decisions and programming
  • Experience with classroom instruction or facilitating learning activities

Special Instructions to Applicants:

Applicants must complete and submit an electronic application for employment to be considered. The application must be completed in full detail for your qualifications to be considered.
Applicants are required to upload the following documents with their electronic application:

  • Resume
  • Cover Letter
  • List of References

Applicants are required to upload a list of references of at least three (3) professional references that include:
  • Name
  • Company Name
  • Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
  • Email Address
  • Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Recruitment Range:

$47,000 - $49,000

Org #-Department:

Intercultural Engagement - 44804

Job Open Date:


Open Until Filled:




Type of Appointment:


Number of Months per Year:




Percentage Of Time:


Key Responsibility:


Essential Tasks:

Supervise two graduate assistants who will be tasked with supporting the initiatives related to diverse student engagement, including direct outreach with students. Convene weekly 1-1 meetings and team meetings. Provide strategic direction and goals to ensure GA workloads align with office priorities.

Percentage Of Time:


Key Responsibility:

Student Support

Essential Tasks:

Work with students to advise, mentor, educate, and support their success as students. Use engagement and retention data to identify students from marginalized groups who are in need of support. Provide direct outreach to those students to schedule 1-1 meetings. Create resources and programs and invite these students to participate in them. Hold weekly programs for students. Collaborate with campus partners to connect students to other campus resources. (It is estimated that this position will provide direct outreach for up to 25% of our new student population, based on prior year’s academic performance data. The programming will be open to all UNCG students but will target students from diverse backgrounds. )

Percentage Of Time:


Key Responsibility:

Course Instruction

Essential Tasks:

Teach two sections of FYE 101 annually. Attend training and related meetings for course instructors. Create lesson plans and syllabus; provide weekly instruction and office hours for availability; grade assignments and intervene with students who are not performing well in the course.

Percentage Of Time:


Key Responsibility:

Coordination and Collaboration

Essential Tasks:

Work across departments and divisions to help coordinate existing programs and services that support the engagement and retention of diverse student populations. Identify opportunities for partnerships and more collaborative approaches to supporting students. Make resources available to students via social media, websites, etc.

Percentage Of Time:


Key Responsibility:


Essential Tasks:

Plan, implement, manage programming budget, and effectively assess programmatic initiatives. Plan weekly events that are open to all students (but target the identified students most in need) to help increase students’ access to resources, sense of belonging, and academic success. Create an assessment plan to understand the impact of the program on students as it relates to the aforementioned goals.

Percentage Of Time:


Key Responsibility:

Professional Engagement

Essential Tasks:

Maintain, develop, and share current knowledge of research and best practices related to engaging and retaining diverse student populations. Serve as a resource to campus partners and provide presentations as needed. Engage in professional development initiatives to continue their own learning of best practices.

Physical Effort:

Hand Movement-Repetitive Motions - O, Hand Movement-Grasping - O, Holding - O, Finger Dexterity - F, Reading - F, Writing - F, Eye-hand coordination - F, Hearing - F, Talking - F, Standing - O, Sitting - F, Walking - O, Lifting-0-30 lbs. - R

Work Environment:

Inside - F, Outside - R


UNCG at a Glance

Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make. 

With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.

UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.

The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.

Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.

As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.

Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.

UNCG Schools and College of Arts & Sciences

The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.

Achievements & Accolades

UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now:

Challenging Academic Programs

U.S. News & World Report ranked three UNCG online programs among the best in the nation in the 2015 list of Best Online Programs.

UNCG’s slate of online programs has earned a top 10 ranking for affordability from

The graduate program in the Department of Human Development and Family Studies has earned a Top 10 ranking by the The HDFS Report.

Supportive Environment

UNCG is a Military Friendly School for the fourth straight year, putting it in the top 15 percent of colleges and universities nationwide that are doing the most to support veterans and ensure their success.

UNCG is ranked among the best colleges for your money nationwide by College Factual, a new site that guides students through the college selection process.

The Education Trust singles out UNCG among the nation’s universities for its success at closing the gap in graduation rates between black and white students.

Engaged Community

For the fifth year in a row, UNCG has earned the “Tree Campus USA” designation for promoting healthy trees and encouraging the spirit of conservation. 

UNCG’s innovative dynamic mailbox system has been honored as one of University Business Magazine’s Models of Efficiency.

For the eighth consecutive year, UNCG is highlighted on Washington Monthly’s list of American universities that contribute most to the public good.

Careers at UNCG

UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.

Find Us
723 Kenilworth Street
United States

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