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Senior Financial Aid Counselor

The Citadel

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Administrative Jobs
Institutional & Business Affairs, Financial Aid
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Job no: 496184
Work type: Full Time Permanent - Staff
Location: Charleston
Categories: Student Affairs
Payscale: Band 5

** Please note, in order to be considered you must be a current Citadel employee to be considered for this position**


The Citadel, The Military College of South Carolina is accepting applicants for a Senior Financial Aid Counselor in the Office of Financial Aid. Reporting to the Director of Financial Aid, the Senior Financial Aid Counselor will assist with the daily operation of the Financial Aid Office as well as counsel students, families, and the community about the College’s financial aid programs. The Senior Financial Aid counselor must have thorough knowledge of institutional, federal and state financial aid programs, including regulations, law and policy enabling them to provide financial aid information to students, parents and the community and to participate in the daily operations of the financial aid office. In addition, the Senior Financial Aid Counselor will be responsible for managing ROTC Scholarship awards and the institutions work-study program.


• Serves as first-contact for prospective students and families

• Counsels entering and continuing students

• Evaluates and verifies applications using established needs analysis procedures, awarding financial aid (Federal, State, and Institutional Funds) to students

• Manages the institutional work-study program

• Processes national ROTC scholarships

• Executes scheduled and ad hoc computer processes

• Keeps informed of changes to financial aid programs to ensure compliance with federal and state regulations as well as institutional policies

• Assists in managing the daily operations of the Financial Aid office

• Utilizes the Financial Aid Management System, Ellucian Banner, to perform verification, ISIR corrections, and COD Reporting

• Represents the College to students and parents at outreach activities as well as public and private organizations

• Attends training workshops and conferences as needed

• Occasional weekend and evening hours may be required

• Performs other duties as assigned or requested


  • Bachelor's degree or equivalent experience and education with at least three (3) years’ experience in financial aid or admissions
  • Counseling experience in a higher education setting
  • Knowledge of Federal Methodology and federal/state financial aid programs are a plus
  • Ability to learn and apply Institutional Methodology
  • Ability to use tact, discretion and diplomacy in advising and responding to questions and concerns from students and their families
  • Must be self-motivated and able to work independently as well as on teams, and to manage multiple, competing projects and deadlines
  • A strong commitment to the mission of the Institution and its students
  • Organizational and analytical ability
  • Excellent oral and written communication skills
  • Strong counseling and interpersonal skills
  • Strong spreadsheet, data entry and reporting skills
  • Detail orientated and ability to work as part of a team.


  • Experience with Banner is preferred

Advertised: Jun 30 2022 Eastern Daylight Time
Applications close: Jul 10 2022 Eastern Daylight Time


The Citadel is a landmark in Charleston, South Carolina that is noted for its educational reputation and tradition of preparing and producing principled leaders. Founded in 1842, The Citadel has an undergraduate student body of 2,272 students who make up the South Carolina Corps of Cadets. 1,066 students attend The Citadel Graduate College, a civilian evening program that offers graduate and professional as well as undergraduate programs. The Citadel is best known nationally for its Corps of Cadets which attracts students from 43 states and eight countries. The men and women in the Corps live and study under a classical military system that makes leadership and character training an essential part of the educational experience. One third of the graduating classes accept military commissions. The Citadel is divided into five academic schools: Business Administration, Education, Engineering, Humanities and Social Sciences, and Science and Mathematics. Because of its focus on teaching, a high graduation rate and strong alumni support, The Citadel ranks highly in the annual U.S. News & World Report ratings of southern colleges that offer at least a master's degree.

Living in The Citadel Community

Located in picturesque coastal Charleston, South Carolina, The Citadel offers a classic military education for young men and women who seek a college experience that is intense, meaningful and academically strong. Citadel graduates say the disciplined lifestyle and the friendships they forge here have had a profoundly positive effect on their lives and create bonds with generations of cadets before them and with generations to come. Small class sizes give students both the academic opportunities expected at a university and the personalized attention of a small liberal arts college. Bachelor of Arts degrees are available in chemistry, criminal justice, English, history, mathematics, modern languages, political science, and psychology. Bachelor of Science degrees are offered in biology, business administration (the most popular major), chemistry, civil and environmental engineering, computer science, education, electrical and computer engineering, mathematics, physical education, and physics. All cadets participate in the Army, Air Force or Naval/Marine Corps Reserve Officers' Training Corps programs. These programs do not require students to accept a commission or to be committed to active duty unless the cadet accepts an ROTC scholarship. A unique honors program gives advanced students at The Citadel the opportunity to work one-on-one with professors over a period of three years – a practice usually associated with graduate level studies. Generations of Citadel graduates have served their nation, their state and their community with distinction. Though the campus relocated in 1922 and the physical facilities have changed over time, The Citadel has stayed faithful to its original mission. It graduates men and women who value honor, integrity, loyalty and patriotism, and who accept the responsibilities that accompany principled leadership. The Citadel remains a stronghold of duty, self-discipline, and high ideals in a changing American society.

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