Job Title: Senior Student Services Coordinator, Academic Support and Mentoring, 28833
Location: UMKC Volker Campus
Full/Part Time: Full-Time
Job ID: 42542
Hiring Department

Student Success, Office of Academic Support and Mentoring

Job Description

The Academic Support Coordinator is responsible has primary responsibility for coordination of academic support programs within the department of Academic Support and Mentoring, specifically supporting UMKC Tutoring and SI programs, from planning to implementation. In addition, the individual in this role will become/serve as a certified trainer for the International Center for Supplemental Instruction and will deliver and facilitate SI trainings in Kansas City and across the United States

Responsibilities include, but are not limited to:

• Serve as an active team member within the department of Academic Support and Mentoring (ASM), contributing positively to mission of ASM and the mission of the International Center for Supplemental Instruction
• Develop, manage, and/or assist academic support programs, specifically UMKC Tutoring and SI, for improved student success and retention
• Hire, train, coordinate, and supervise (functional supervision) student academic support leaders and graduate assistant(s)s
• Collect, compile, and utilize data effectively to initiate programmatic change and improvement
• Produce reports and write proposals
• Co-conduct and/or lead local Supplemental Instruction (SI) training workshops, as well as travel to conduct SI trainings at other universities and/or conduct virtual trainings
• Assist in the planning and implementation of the bi-annual International Conference on Supplemental Instruction
• Organize and facilitate events
• Support academic assistance programming
• Supervise student employees
• Process and submit budget reports and/or budget requests
• Travel up to 20%
• Perform related duties as assigned

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

Ability and willingness to work evening and weekend hours including travel both regionally and nationally is required.

Additional Preferred Qualifications:
Master’s degree or higher in Education, Psychology, Higher Education, or other related fields.
Working knowledge of student development/learning theory
Understanding of adult learning principles
Experience with tutoring and/or Supplemental Instruction programs
Experience working in higher education
Experience conducting training workshops or making presentations
Experience developing and managing academic support programs

Full Time/Part Time

Full-time, benefits eligible

Salary

$47,500

Application Deadline

July 10th, 2022

Application Instructions

Applicants must combine all application materials (cover letter, resume, and list of five references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).

If you are experiencing technical problems, please call (800) 488-5288.

Note, you must provide a description of job duties for each Work Experience entry on your application. Please carefully review the application instructions section of our Careers page prior to submitting your materials.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.

Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and functions of this job. If you believe you may have difficulty performing any of the duties or functions of this job, please contact the Office of Affirmative Action at (816) 235-1323.

EEO IS THE LAW

To read more about Equal Employment Opportunity (EEO) please use the following links:

• EEO is the Law English Version
• EEO is the Law Spanish Version
• EEO is the Law Chinese Version

UMKC Statement on Diversity Diversity, equity and inclusion are central to the UMKC mission as an urban-serving institution. Kansas City is a particularly diverse city, including African, African American, Asian, German, Irish, Italian, Latino, Mediterranean, Middle Eastern, Native American and Slavic communities. Such ethnic diversity, in addition to our thriving neighborhoods of the Westside, Northeast Kansas City and the Eastside, fosters creativity, connection and innovation, which is showcased across the region. Major attractions such as the Annual Ethnic Enrichment Festival, the Negro Leagues Baseball Museum, the Filipino Cultural Center, the American Jazz Museum, Guadalupe Centers and Mattie Rhodes and Kansas City Irish Fest are a small sample of the many ways our diverse city enriches us.

For the reasons enumerated above, UMKC’s strategic plan prioritizes our commitment to multiculturalism, globalism, diversity and inclusion. The university’s values call upon its faculty, staff, students and community to position themselves as global citizens who seek out, embrace and celebrate the many benefits of diversity. UMKC received the Higher Education Excellence in Diversity (HEED) Award in 2019 in recognition of our continued commitment to equity and inclusion. Such commitment is demonstrated across teaching, service and research. We welcome applicants to share in our commitment to these core values and know that you will quickly understand the beauty of calling Kansas City your home.

Please visit these pages to learn more about UMKC’s engagement in diversity, equity and inclusion.

Roos Advocate for Community Change

The Division of Diversity and Inclusion

Annual Report

Multicultural Student Affairs

Benefit Eligibility Why UMKC?

We offer full benefits that start day one, generous paid time off, paid winter break, and continuing education benefits. Visit our Total Rewards page to learn more.

Also, explore the Total Rewards website to learn more about the rewards package we offer to acknowledge our employees as the university's most important resource.