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Program Services Coordinator - TRiO

Dallas College
North Lake
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Job Details

Job no: 502930
Work type: Full-time
Location: North Lake
Work Schedule: Monday-Friday 8:00-5:00 (Some nights and weekends)

Job Title Code

Salary Level

Salary Range (Full-Time)
$3,583.33 mo. - $4,120.83 mo. (dependent on experience and other considerations)

Hourly Rate (Part-Time)
$20.67 per hour

Business Travel


Position Type

Position Summary
Responsible for developing a comprehensive student services program by coordinating programs involving recruitment, enrollment, course planning, implementation of activities, seminars and other events presented for student and participants.

Required Knowledge, Skills & Abilities
Knowledge of career development, learning strategies and developmental education programs. Experience meeting and interviewing students to gather information to assess service needs. Knowledge of academic research, presentation and publication processes. Experience with program evaluation, online and web-based tools to support program and advising initiatives. Ability to keep up-to-date on educational trends and best practices through professional development activities. Knowledge of principles and methods of program development and interpretation. Ability to plan and implement special projects and coordinate a variety of departmental activities and services to better serve and extend existing services to specific student population served. Ability to identify problems and review related information to develop and evaluate options and implement solutions following district policies and procedures. Ability to establish and maintain partnerships with students and service providers for educational, career, and related program and service needs. Demonstrated ability to work effectively and collaboratively in a diverse work environment. Experience in networking across departments and programs. Ability to create and provide periodic reports indicating services provided, students served, and student assessments. Ability to organize workflow, manage multiple projects and handle frequent interruptions and changes. In a fast-paced, constantly changing environment, demonstrated ability to assimilate information from diverse resources in order to make informed decisions. Ability to deal extensively and effectively with a individuals from diverse backgrounds requiring excellent interpersonal, listening, and communication skills in order to convince, influence, and direct students as it relates to their academic goals. Must have excellent customer service experience.

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities. Work may involve the moving or lifting of light to moderately heavy equipment or materials. Occasionally may be required to lift and carry materials weighing up to 20 pounds.

Minimum Knowledge and Experience

Bachelor’s degree plus three (3) years of work-related experience. Official transcripts will be required. Must have current and valid driver’s license for off-site travel. Ability to work extended hours beyond the regular 8:00 a.m. – 5:00 p.m. workday including nights and weekends. *** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

Essential Duties and Responsibilities

Responsible for the planning, coordination and implementation of programs for a specific student population utilizing a variety of resources provided by DCCCD, community organizations, and other colleges, universities and related organizations to support current and potential program participants. Designs, directs, schedules, trains and offers seminars/workshops regarding college access, college success, financial aid, financial literacy, career exploration and test preparation. Researches and compiles statistical, narrative, financial, and demographic data for regular and special reports to track program participation, recruitment effectiveness, student follow-up, retention and transfer rates, etc., related to an assigned student population caseload. Adheres to strict student confidentiality guidelines, district policies and procedures. Builds and maintain collaborative working relationships with diverse internal/external stakeholders and constituents within the DCCCD community network to promote student success programs, events, activities and initiatives. Serves as liaison between student program participants and various instructional and student services departments focused on increasing post-secondary success and completion. Participates in recruitment activities, registration, drop/add/withdrawal functions, and coordinates new student orientations and/or orientations as they relate to the department’s purpose and services provided. Coordinates and provides program introduction meetings, workshops and/or seminars which include developing associated material to promote and inform as they relate to the specific student population served. Coordinates event logistics and evaluations. Makes presentations to small and large groups as a program and college representative utilizing excellent interpersonal, presentation, oral and written communication skills. Monitors specific budget allocations, including grant budgets. Assists in the solicitation of grant funds to further extend services to the specific student population served. Provides outstanding customer services. Completes required DCCCD Professional Development training hours per academic year. Performs other duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

Advertised: 30 Jun 2022 Central Daylight Time
Applications close: 15 Jul 2022 11:55 PM Central Daylight Time


Since 1965 the seven colleges of DCCCD — Brookhaven, Cedar Valley, Eastfield, El Centro, Mountain View, North Lake and Richland — have served more than 3 million people. That's a lot of students! The colleges of DCCCD equip students for successful living and responsible citizenship in a rapidly changing local, national and world community by providing: — the first two years of a bachelor's degree — more than 100 high-demand career programs — enrichment and certification classes for a lifetime of learning — professors who are dedicated to your success, not a research grant — unparalleled quality at a tuition you can afford Check out jobs over on our careers page at

Industry                                                        Higher Education
Company size                                               5,001-10,000 employees
Headquarters                                                 Dallas, Texas
Type                                                              Educational Institution
Founded                                                        1965
Specialties                                                    Higher Education, Technical Certificates, and Vocational Degrees and Certificates


Locations                                                      The District Office (DO) houses the core districtwide administrative operations.
                                                                      We are situated just south of downtown Dallas, across the street from Dallas Police HQ and South Side on


District Office                                               1601 S Lamar St, Dallas, Texas 75215
District Service Center                                  4343 IH – 30 Mesquite, TX 75150
Eastfield College                                           3737 Motley Drive Mesquite, Texas 75150
El Centro College                                          801 Main St. Dallas, Texas 75202
Richland College                                           12800 Abrams Rd. Dallas, Texas
Brookhaven College                                      3939 Valley View Ln. Farmers Branch, Texas
Cedar Valley College                                    3030 N Dallas Ave. Lancaster, Texas 75134
Mountain View College                                4849 W Illinois Ave. Dallas, Texas
North Lake College                                       5001 N MacArthur Blvd Irving, Texas 75038

Find Us
1601 S. LAMAR ST
United States
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