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Office Manager

University of North Carolina at Asheville
Asheville, NC

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Job Details

Posting Number:


Classification Title:

Administrative Support Associate

Overall Position Competency:


Working Title:

Office Manager

Position Number:




NC Salary Grade Equivalency:

GN04 (For employment/re-employment priority purposes only)

Recruitment Range:

$33,000 - $35,363

Position Summary:

The Office Manager provides administrative support to the offices of Housing & Residence Life, Conferences & Camps, and other offices within Student Affairs. The Office Manager is directly responsible for recruiting, hiring, training, and supervising front desk student staff. The employee is responsible for other office functions for the Governors Hall office suite (often referred to as the Housing Office) include office supply inventory, key management, incoming mail and package oversight, and calendar management of meeting spaces. The Office Manager will also assist other staff with additional administrative duties related to student records management, web management, travel, procurement, and access controlThe person in this position is often a first point of contact for students, families, and visitors to campus and will need to retain knowledge and information about offices across campus. Retaining a knowledge base in Housing, Residence Life, and Student Affairs policies and processes is critical in this position. The employee should have attention to best practices in customer service, as well as constant forward thinking on efficiency and management. The Office Manager serves as role model for student employees through prompt and accurate communication, collaboration, and exceptional follow through on assigned tasks.


Student Affairs


Housing and Student Life Operations

Full-Time / Part- Time:


Months per Year:

12 Months

Time Limited Position:


If time-limited, length of assignment:

Not Applicable

Minimum Education/Experience/Skills:

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Preferred Education/Experience/Skills:

Bachelor’s degree preferred; 3-5 years of administrative experience, particularly in a higher education environment or student affairs area.

Experience working in a high paced setting; evidence of significant attention to detail; solid written and oral communications skills; ability to problem solve with discretion and deescalate people/situations; shows sound judgment and professionalism; experience working independently and in a team environment.

Strong technical skills. Experience with Word, Excel, and Google Suite preferred.

Work Schedule and Hours:

Typical hours are Monday – Friday from 8:00 a.m. to 5:00 p.m. Due to the nature of position and department needs, occasional after hours, weekends, and evening work periods may be needed. All Housing and Residence Life team members are designated as University critical personnel.

Competency Profile:

Special Instructions Summary:

Community Expectations
During this time it is important that the community understand how UNC Asheville operates and what is expected of community members as we work together to prioritize everyone’s health and safety. Please see UNC Asheville’s Community Expectations for more information.

Application InformationApplications must be submitted online no later than 11:59 p.m. (EST) on the closing date for each specific position. Please note that any documents submitted to Human Resources or the hiring departments become property of UNC Asheville and will not be returned.

Official verification from each college/university you have attended are required upon employment, and will be requested directly from the college/university by Human Resources or from the National Student Clearinghouse. Any expense will be the responsibility of the employee. Educational degrees must be from an appropriately accredited institution.

If no applicants apply who meet the required competency and training and experience requirements, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

It is the policy of UNC Asheville to conduct pre-employment background investigations on all candidates selected for employment. If hired, the candidate will be required to submit proof of eligibility to work in the United States. New employees are paid only by direct deposit to the financial institution of their choice.

Posting Date:


Closing Date:


Open Until Filled:



The University of North Carolina Asheville offers a singular experience for original minds.

We’re the original and only liberal arts campus in the University of North Carolina system. We break down conventions, overcome obstacles, expand horizons. We dare to connect curiosity and critical thinking, courage and challenge, imagination and impact, opportunity and responsibility. When the world looks down, we look up.

We’re a public resource that draws on a deep history to make a profound impact—on our students and on the world. We founded the National Conference on Undergraduate Research. Our STEAM Studio helped to produce the largest public art installation ever shown in Times Square. We offer majors and concentrations that re-tool the liberal arts and sciences for new challenges and new opportunities. We live in one of America’s great small cities, a mountain town with wit and grit, with an artist’s eye and an explorer’s heart.

We are the originals. We’re rooted in the Land of the Sky, at the intersection of what’s known and what’s possible. This is an education that’s affordable, adaptive, and endlessly relevant. This is an experience where every path leads to a new vista, where there’s room for every voice, and where the future is a frontier—vast and bright and close enough to touch.

UNC Asheville’s national reputation for empowering human potential is rooted in its unique student-centric public liberal arts and sciences mission. UNC Asheville thrives on close-knit connections among students and their faculty and staff mentors. The University’s 3,300 students are innovative, ethical, creative and resilient leaders who seek to understand complex global challenges and find creative, sustainable solutions that benefit our communities and the world. More than 65 percent of UNC Asheville students conduct applied research alongside faculty experts. UNC Asheville consistently ranks as a national top 10 Public Liberal Arts and Sciences University by U.S. News & World Report, and on its list of Most Innovative Schools. UNC Asheville regularly earns several national top 20 rankings in The Princeton Review’s “The Best 386 Colleges,” including Best Quality of Life, Town-Gown Relations, and UNC Asheville has ranked in the top two nationally for the “Best Schools for Making an Impact,” in The Princeton Review’s “Colleges that Pay You Back.”

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