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UTS- Temporary Classroom Support Technician

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Job Details

Posting Number:

PG192711TM

Position Number:

48ec99

Position Type:

Temporary

Essential Job Duties:

The job of Classroom Support Technician under general supervision performs a wide variety of moderately difficult media/production tasks. These include technical support for DELTA classrooms, capturing and/or streaming live on-campus classes, assisting faculty with computer applications, and ensuring faculty has all that is necessary to teach both the face-to-face class but also to effectively capture the class for online viewing and instruction; performs other job-related duties as required.

Functions:
Assists/instructs faculty and personnel in basic operations of classroom technologies, digital media applications, SMART boards, and computer equipment.
Provides support for internal/external circulation of specific technology equipment.
Performs general tasks as assigned in classroom and studio environments.
Promotes a professional image while assisting with lecture capture, special presentations, and/or
assisting end-users with their technology needs.
Performs other digital media/production work as assigned or necessary on a relief basis.
Maintain excellent customer services skills
Must have the ability to work independently
Deliver/stock supplies for classrooms
Perform routine cleaning of classrooms
Assist with video conferencing setup as needed
Provide administrative and office support
Perform other duties as assigned by supervisor
Must dress appropriately for work at all times (casual)
Must be punctual at all times (tardiness will be cause for dismissal)
Must advise supervisor when unable to report to work

Is Time Limited:

No

Job City & State:

Raleigh, NC

Classification Title:

Temporary-Technical/Paraprofessional

Working Title:

UTS- Temporary Classroom Support Technician

Work Schedule:

29 hrs a week, Mon-Fri/ as early as 8am, as late as 9pm

Minimum Experience/Education:

Possess general knowledge of digital media/production equipment
Perform general computer application tasks
Good understanding of video, audio and instructional classroom tools like PCs, MACs, projectors and displays.
Excellent customer service skills utilized to assist faculty, students, and visitors to the classroom with whatever challenges may arise in regards to instruction in the classroom and the effective capture of the class material
Communicate effectively, orally and in writing
Must be able to establish, maintain and cultivate cooperative working relationships with faculty and staff reflecting a service attitude

Department Required Skills:

Possess general knowledge of digital media/production equipment
Perform general computer application tasks
Good understanding of video, audio and instructional classroom tools like PCs, MACs, projectors and displays.
Excellent customer service skills utilized to assist faculty, students, and visitors to the classroom with whatever challenges may arise in regards to instruction in the classroom and the effective capture of the class material
Communicate effectively, orally and in writing
Must be able to establish, maintain and cultivate cooperative working relationships with faculty and staff reflecting a service attitude

Preferred Years Experience, Skills, Training, Education:

Knowledge of control systems and support software (such as Crestron, SMART Notebook, MATLAB, MS Office, Adobe, etc.)
Knowledge of various video/web conferencing solutions
Knowledge of digital media and instructional technology tools such as interactive boards, document cameras, control touch panels, cameras, microphones, etc.

Required License or Certification:

NA

Valid NC Driver's License required?:

No

Commercial Driver's License Required?:

No

Anticipated Hiring Range:

$16.00

Job Open Date:

05/23/2022

Quick Link:

https://jobs.ncsu.edu/postings/163947

AA/EEO:

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Organization

NC State: Think and Do

NC State was founded with a purpose: to create economic, societal and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, we're a pre-eminent research enterprise with 12 colleges excelling in all major academic fields.

NC State studentsOur 34,000 high-performing students take what they learn in the classroom and apply it in the real world by conducting research, working in internships and co-ops, and performing acts of world-changing service. That experiential education ensures that they leave here ready to lead the workforce. NC State's 13:1 student-faculty ratio is one of the reasons why we're the best college for your money in North Carolina (Money) and the No. 5 best value among public universities nationally (U.S. News & World Report).

Overcoming Challenges, Improving Lives

NC State is one of only two universities in the nation leading two National Science Foundation Engineering Research Centers — one developing wearable, self-powered health monitors, and the other researching smart-grid technology. We’re also leading interdisciplinary efforts to curb nuclear proliferation, help farmers confront climate change and build a new American manufacturing sector.

Our research doesn't just get published in a journal or sit on a shelf; it makes an impact. NC State is No. 6 nationwide in commercialization agreements based on university research, and we're No. 2 among universities without a medical school. Our Cooperative Extension Service provides research-based information to citizens in all 100 North Carolina counties. In addition, our industrial extension unit — Industry Expansion Solutions — has created an economic benefit for the state's manufacturers averaging $149 million per year since 2005.

Bright Minds Creating a Bold Future

NC State’s 9,000 faculty and staff are world leaders in their fields, bridging the divides between academic disciplines and training high-caliber students to meet tomorrow’s challenges. NC State students won two Goldwater scholarships, five Fulbright scholarships, one Churchill scholarship and a record-breaking 25 National Science Foundation graduate research fellowships in the 2016-2017 academic year. In addition, 25 faculty are members of the National Academies.

NC State bldg in darkOur Centennial Campus, an award-winning public-private research campus, is home to more than 70 partner organizations working alongside more than 70 NC State research and academic units. Centennial is also the location of the innovative Hunt Library, which Time magazine has dubbed “the library of the future.”

In Raleigh and Around the World

It all happens in one of the best cities in America. A top spot for job-seekers and tech professionals, Raleigh is nationally recognized as a leading urban center:

NC State building oldWith Durham and Chapel Hill, Raleigh anchors the Research Triangle, a national hotspot for high-tech enterprise. The top companies in the region — including IBM, Cisco Systems, SAS Institute, Biogen Idec and GlaxoSmithKline — are among the country’s best employers. They also lead the way in hiring new NC State graduates.

More than 130 years after its creation, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.

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