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Senior HR System Quality Assurance Consultant

NC State University
Raleigh, NC
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Job Details

Posting Number:


Internal Recruitment:


Working Title:

Senior HR System Quality Assurance Consultant

Anticipated Hiring Range:

$70,000 - $75,000

Work Schedule:

Monday - Friday, 8am to 5pm. This position may be eligible for flexible work arrangements.

Job Location:

Raleigh, NC


HR Information Management (HRIM) & Analytics

About the Department:

Human Resources Information Management, within the Division of Human Resources, is responsible for a variety of diverse personnel functions and activities for SHRA, EHRA and temporary employees. The unit is responsible for instructing campus on the functionality of the university personnel system, troubleshooting the university personnel system, the interpretation and administration of State and University compensation and leave policies, and the verification of prior state service for SHRA employees. The unit is also responsible for the technical hardware and software support within the Division of Human Resources, as well as all reporting for the Division of Human Resources to various users throughout the campus as well as other private and governmental agencies and the development and maintenance of the Human Resources website.

Essential Job Duties:

The Senior Human Resources System Quality Assurance Consultant has a high level of accountability and strategic responsibilities that include, but are not limited to:
• Serve as back up to the HR System Quality Assurance Manager and other team members as needed.• Provide leadership and mentorship and serve as the day-to-day go-to resource for junior level positions.• Utilize a customer-first and continuous improvement mindset to develop and oversee projects and processes that increase efficiencies and ensure quality assurance and compliance of various transaction types entered into the HR system.• Contribute to the development and delivery of university-wide training and communication materials related to the PeopleSoft HR system, best practices, and standard operating procedures.• Provide expertise, consultation and technical assistance to campus HR partners on system best practices and areas for improvement.• Proactively identify and troubleshoot atypical HR system issues.• Approve and audit transactions and information submitted through the PeopleSoft HR system for accuracy and compliance with state guidelines/Board of Trustees/Board of Governors, and University policies.• Collaborate with Enterprise Application Services staff as necessary to test and resolve system issues and/or enhancements.• Actively build and maintain positive and collaborative professional work relationships with campus HR partners and other University HR staff.• Serve on work groups and participate in campus wide and HR initiatives as the HRIMA Subject Matter Expert.

Other Responsibilities:

Other duties as assigned.

Minimum Experience/Education:

Graduation from a four year college or university with a related degree to the area of assignment; or an equivalent combination of training and experience.

All degrees must be received from appropriately accredited institution.

Other Required Qualifications:

• Extensive knowledge of an automated Human Resources System (preferably PeopleSoft);• Experience with or knowledge of HR functions, policies, and procedures;• Strong troubleshooting, problem solving, analytical and evaluative skills with an ability to resolve complex technical issues;• Excellent judgment, communication, diplomacy, collaboration, and organization skills;• Strong attention to detail;• Ability to multitask in a fast-paced environment;• Demonstrated capacity for leadership, teamwork, and initiative in an autonomous environment.

Preferred Qualifications:

• At least two (2) years of PeopleSoft HR processing experience;• At least two (2) years of faculty and staff personnel policy knowledge;• Experience working in a University setting;• Experience utilizing queries and dashboards to audit data and identify trends.

Required License or Certification:


Valid NC Driver's License required:


Commercial Driver's License Required?:


Job Open Date:


Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.):


Notice to Applicants:

Please make sure that the work history listed on your application is identical to the work history listed on your resume.

Special Instructions:

Please attach a resume, cover letter, and contact information for three professional references.

Position Number:


Position Type:


Position Classification Band Title:

Business Systems Analyst

Position Classification Band Level:


Position Classification Salary Range:

$44,996 - $117,437

Salary Grade Equivalency:


Alternate Option:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week):



12 Month Recurring

Mandatory Designation - Adverse Weather:

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Non Mandatory - Emergency Event

Time Limited Position:


Is this position partially or fully funded on ARRA stimulus monies?:


Department Id:

480201 - HR Information Management (HRIM) & Analytics


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.


NC State: Think and Do

NC State was founded with a purpose: to create economic, societal and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, we're a pre-eminent research enterprise with 12 colleges excelling in all major academic fields.

NC State studentsOur 34,000 high-performing students take what they learn in the classroom and apply it in the real world by conducting research, working in internships and co-ops, and performing acts of world-changing service. That experiential education ensures that they leave here ready to lead the workforce. NC State's 13:1 student-faculty ratio is one of the reasons why we're the best college for your money in North Carolina (Money) and the No. 5 best value among public universities nationally (U.S. News & World Report).

Overcoming Challenges, Improving Lives

NC State is one of only two universities in the nation leading two National Science Foundation Engineering Research Centers — one developing wearable, self-powered health monitors, and the other researching smart-grid technology. We’re also leading interdisciplinary efforts to curb nuclear proliferation, help farmers confront climate change and build a new American manufacturing sector.

Our research doesn't just get published in a journal or sit on a shelf; it makes an impact. NC State is No. 6 nationwide in commercialization agreements based on university research, and we're No. 2 among universities without a medical school. Our Cooperative Extension Service provides research-based information to citizens in all 100 North Carolina counties. In addition, our industrial extension unit — Industry Expansion Solutions — has created an economic benefit for the state's manufacturers averaging $149 million per year since 2005.

Bright Minds Creating a Bold Future

NC State’s 9,000 faculty and staff are world leaders in their fields, bridging the divides between academic disciplines and training high-caliber students to meet tomorrow’s challenges. NC State students won two Goldwater scholarships, five Fulbright scholarships, one Churchill scholarship and a record-breaking 25 National Science Foundation graduate research fellowships in the 2016-2017 academic year. In addition, 25 faculty are members of the National Academies.

NC State bldg in darkOur Centennial Campus, an award-winning public-private research campus, is home to more than 70 partner organizations working alongside more than 70 NC State research and academic units. Centennial is also the location of the innovative Hunt Library, which Time magazine has dubbed “the library of the future.”

In Raleigh and Around the World

It all happens in one of the best cities in America. A top spot for job-seekers and tech professionals, Raleigh is nationally recognized as a leading urban center:

NC State building oldWith Durham and Chapel Hill, Raleigh anchors the Research Triangle, a national hotspot for high-tech enterprise. The top companies in the region — including IBM, Cisco Systems, SAS Institute, Biogen Idec and GlaxoSmithKline — are among the country’s best employers. They also lead the way in hiring new NC State graduates.

More than 130 years after its creation, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.

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