Business and Technology Applications Analyst

Job Details

Posting Number:


Internal Recruitment :


Working Title:

Business and Technology Applications Analyst

Anticipated Hiring Range:

$65,000 - $70,000

Work Schedule:

Monday- Friday ; 8:00 am-5:00 pm and other hours as needed to fulfill the duties of this position; Flexible work arrangements available

Job Location:

Raleigh, NC

Department :

Advancement Services

About the Department:

North Carolina State University (NC State) was founded in 1887 with the purpose of creating economic, societal, and intellectual prosperity for the people of North Carolina. Today it is the largest university in North Carolina with more than 34,000 high-performing students, 8,000 pre-eminent faculty and staff and 205,000 alumni. NC State is known for its leadership in research, education, and service and as a research extensive university, is recognized for its strengths in science, engineering, and technology. The University consistently ranks among the top public national universities and one of the best values in higher education.
The mission of University Advancement is to secure support for NC State University in terms of dollars, service, and engagement by delivering an integrated program of development, alumni relations, communications and marketing, and advancement services. Our objective is to build deep and long-term relationships with alumni and other stakeholders, and partners that will ensure increased support to NC State in the future.
Advancement Services provides timely, accurate and actionable resources to enhance fundraising and engagement activities at NC State University. We achieve this through effective business intelligence and reporting, compelling donor research and analysis, innovative technology, quality donor and alumni information, and superior customer service, all while applying ethical gift and data management practices. Advancement Services supports the operations of Alumni Relations, University Development & University Communications. The unit oversees the University’s alumni & donor database, AdvanceTM, Advance BI systems, processing gifts and conducting research about potential contribution opportunities. Advancement Services also maintains financial records, conducts donor research, receipts corporate & individual private gifts following the NC State Standard Operating Procedures for Acceptance of Gifts, administers the corporate matching gifts program, updates & verifies alumni records, manages donor prospect tracking systems, plans and manages gift agreements & endowment reports.

Essential Job Duties:

We’re looking for our next Business Intelligence analyst to join a collaborative team of five experienced analysts in a fast paced and innovative environment where we are responsible for proactively providing data visualizations and reports that support NC State’s philanthropic and alumni engagement efforts. Now is the right time to join our Analytics & Data Services team; as NC State celebrates the end of our successful $2 billion Think and Do the Extraordinary campaign, our team is focusing on enhancing our analytics and data strategies with a Tableau implementation, a complete revamp of our analytics and reporting strategy and an enhanced focus on customer consultation and outreach. This new strategy will help us evolve from strictly delivering data to more proactively providing key performance indicators (KPIs) and helpful metrics with which fundraisers can track their progress and performance. Dashboards and other self service solutions are becoming a key part of our entire fundraising operation as they set a common place by which all staff can access important information. In addition to our analytics overhaul, NC State anticipates the implementation of a new Advancement CRM over the next two years, which will provide more opportunities for our team to help set the future direction of how data is used in University Advancement. Reporting to the Director of Analytics & Data Services, this position will be eligible for flexible/hybrid (not 100% remote) work arrangements.

Minimum Education and Experience:

Bachelor’s degree with nine credit hours in programming and one year of experience in business application consulting or development; or equivalent combination of training and experience.

Other Required Qualifications:

  • Demonstrated experience in systems analysis, business process analysis, requirements gathering, and/or translating business requirements into technical specifications.
  • Experience with at least one enterprise business intelligence or visual analytics tool (SAS, Tableau, Qlik, PowerBI, Cognos, Sisense, or BusinessObjects).
  • Experience with or understanding of SQL.
  • Outstanding oral and written communication skills.
  • Ability to understand and follow complex directions and work in a cooperative group.
  • Excellent organizational and time management skills.
  • Ability to develop working specifications from vague and often changing requirements.
  • Experience presenting useable insights to business partners and recommending courses of action.
  • Ability to work under pressure and with frequent interruptions.
  • Ability to sit for extended periods; requires close contact with computer displace, keyboard and mouse for prolonged periods.

Preferred Qualifications:

  • Bachelor’s or Master’s Degree in Information Science, Computer Science, Software Engineering or other relevant field or equivalent combination of training and experience
  • 2 years of experience in a data analyst role OR in an enterprise reporting role
  • Experience in higher education administrative computing and information services
  • Knowledge of advancement data and systems, preferable Ellucian Advance
  • Experience in the non-profit fundraising space
  • Knowledge of SAS BI systems
  • Experience in Python or R programming language

Required License(s) or Certification(s):


Valid NC Driver's License required:


Commercial Driver's License required:


Job Open Date:


Special Instructions to Applicants:

Please attach a resume, cover letter, and contact information for three professional references.

Position Number:


Position Type:

EHRA Non-Faculty

Full Time Equivalent (FTE) (1.0 = 40 hours/week):



12 Month Recurring

Mandatory Designation - Adverse Weather:

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Non Mandatory - Emergency Event

Is this position partially or fully funded on ARRA stimulus monies?:


Department ID:

085001 - Advancement Services


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.


NC State: Think and Do

NC State was founded with a purpose: to create economic, societal and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, we're a pre-eminent research enterprise with 12 colleges excelling in all major academic fields.

NC State studentsOur 34,000 high-performing students take what they learn in the classroom and apply it in the real world by conducting research, working in internships and co-ops, and performing acts of world-changing service. That experiential education ensures that they leave here ready to lead the workforce. NC State's 13:1 student-faculty ratio is one of the reasons why we're the best college for your money in North Carolina (Money) and the No. 5 best value among public universities nationally (U.S. News & World Report).

Overcoming Challenges, Improving Lives

NC State is one of only two universities in the nation leading two National Science Foundation Engineering Research Centers — one developing wearable, self-powered health monitors, and the other researching smart-grid technology. We’re also leading interdisciplinary efforts to curb nuclear proliferation, help farmers confront climate change and build a new American manufacturing sector.

Our research doesn't just get published in a journal or sit on a shelf; it makes an impact. NC State is No. 6 nationwide in commercialization agreements based on university research, and we're No. 2 among universities without a medical school. Our Cooperative Extension Service provides research-based information to citizens in all 100 North Carolina counties. In addition, our industrial extension unit — Industry Expansion Solutions — has created an economic benefit for the state's manufacturers averaging $149 million per year since 2005.

Bright Minds Creating a Bold Future

NC State’s 9,000 faculty and staff are world leaders in their fields, bridging the divides between academic disciplines and training high-caliber students to meet tomorrow’s challenges. NC State students won two Goldwater scholarships, five Fulbright scholarships, one Churchill scholarship and a record-breaking 25 National Science Foundation graduate research fellowships in the 2016-2017 academic year. In addition, 25 faculty are members of the National Academies.

NC State bldg in darkOur Centennial Campus, an award-winning public-private research campus, is home to more than 70 partner organizations working alongside more than 70 NC State research and academic units. Centennial is also the location of the innovative Hunt Library, which Time magazine has dubbed “the library of the future.”

In Raleigh and Around the World

It all happens in one of the best cities in America. A top spot for job-seekers and tech professionals, Raleigh is nationally recognized as a leading urban center:

NC State building oldWith Durham and Chapel Hill, Raleigh anchors the Research Triangle, a national hotspot for high-tech enterprise. The top companies in the region — including IBM, Cisco Systems, SAS Institute, Biogen Idec and GlaxoSmithKline — are among the country’s best employers. They also lead the way in hiring new NC State graduates.

More than 130 years after its creation, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.

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