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Business Intelligence Analyst, SAS Platform Administrator

NC State University
Raleigh, NC
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Job Details

Posting Number:


Internal Recruitment :


Working Title:

Business Intelligence Analyst, SAS Platform Administrator

Anticipated Hiring Range:

Commensurate with experience

Work Schedule:

M-F, 8-5 with some flexibility in hours. Occasional weekend and evening work required.

Job Location:

Raleigh, NC (may be eligible for hybrid schedule and/or remote)

Department :

Enterprise Application Services, OIT

About the Department:

Enterprise Application Services (EAS) is in the Office of Information Technology (OIT) division at North Carolina State University. EAS is responsible for the design, implementation, operation, enhancement & maintenance of the University’s enterprise business applications. This includes: development, operation & maintenance of all enterprise administrative systems (Advancement, Financials, HR, Portal and Student Information Systems, REPORTER, etc.), configuration management, maintenance, enhancements, and application integration.

Essential Job Duties:

This senior level position on the Enterprise Information Management & Analytics (EIMA) team is primarily responsible for the following:

  • Primary support and platform administrator for the SAS enterprise environments, including installation, configuration, security design, configuration management/migrations, and patches/upgrades
  • Interface with the Application Infrastructure Services(AIS) team for server related issues
  • Lead technical efforts of SAS enterprise platform support and solutions, including monitoring server activity and administer logging and debugging and performance tuning
  • Assess technical and functional impacts from vendor-supplied updates and upgrades and provide recommendations for organizing and planning of projected work to minimize customer impact
  • Ensure uptime for various SAS servers, workspace, LASR, web tier, etc
  • Optimize the use of the platform by developing and implementing best practices of existing products and provide recommendations for new data management and analytics products, including security model
  • Deliver excellent customer service using a customer-first and continuous improvement mindset to foster customer and SAS community relationships, to include onboarding new business units to be introduced to SAS, existing business units that may be more proficient, as well as a variety of levels within the organizational structure
  • Administrate and support the connections and security to various Databases, primarily Oracle, Redshift, MySql and SFTP, but not limited to
  • Support, manage, monitor, and debug SAS jobs, stored processes and custom SAS programs through the preferred SAS tools available to the enterprise
  • Develop tools and software to manage internal SAS processes and third-party software
  • Diagnose, document, report, and resolve system problems
  • Work directly with external customers and interface with other support teams and vendors

Other Work/Responsibilities:
  • Assist in recommending process improvement ideas to streamline team tasks and activities
  • Assist in determining improvements in structural configuration and security design for a rapidly growing environment that includes various customer requirements

Minimum Education and Experience:

Master’s degree and 2-4 years of relevant experience; or Bachelor’s degree and 3-5 years of relevant experience; or an equivalent combination of education, training and relevant experience.

Other Required Qualifications:

Proficiency in relevant technologies:

  • Enterprise Business Analytics system architecture and performance tuning
  • ETL processes, programming and Analytic report development
  • Business Analytics process design and implementation
  • Analytic reporting delivery, platform administration, configuration management/migration processes and metadata management
  • Oracle database design (version 12+)
  • Data Analytics and Management software implementations, updates, upgrades and administration
  • Enterprise-wide operational and reporting data integrations
  • Security model for various levels of enterprise developers and report readers across different business and IT units as it relates to data analytics
  • Ability to work with various levels within customer and IT organizations (including senior management) and to manage multiple concurrent projects
  • Ability to balance immediate and long-term priorities to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals
  • Excellent verbal and written communication skills in both technical and non-technical subjects including the ability to communicate effectively at all levels of the organization.
  • Excellent at problem solving, analytical and evaluative skills with an ability to resolve complex, difficult technical issues at the macro level
  • Data Analytics and management tools/language
  • Must be capable of quickly learning new tools and processes, detail oriented, and possess strong interpersonal, communication, time management and organizational skills

Preferred Qualifications:

  • Extensive experience and knowledge of the SAS Enterprise Platform 9.4
  • Knowledge of Oracle Peoplesoft in a University setting
  • Data Analytics and management tools/language, including SAS Management Console, SAS Environment Manager, SAS Data Integration Studio, SAS Enterprise Guide, SAS Web Report Studio, SAS Visual Analytics, SAS Stored processes, SAS Studio, SAS programming, SQL, XML
  • Experience implementing a SAS security model that is effective and efficient at a Enterprise level
  • Experience in Data Mart/Data Warehouse design and implementation

Required License(s) or Certification(s):


Valid NC Driver's License required:


Commercial Driver's License required:


Job Open Date:


Position Number:


Position Type:

EHRA Non-Faculty

Full Time Equivalent (FTE) (1.0 = 40 hours/week):



12 Month Recurring

Mandatory Designation - Adverse Weather:

Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies

Is this position partially or fully funded on ARRA stimulus monies?:


Department ID:

515001 - Enterprise Application Svcs


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.


NC State: Think and Do

NC State was founded with a purpose: to create economic, societal and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, we're a pre-eminent research enterprise with 12 colleges excelling in all major academic fields.

NC State studentsOur 34,000 high-performing students take what they learn in the classroom and apply it in the real world by conducting research, working in internships and co-ops, and performing acts of world-changing service. That experiential education ensures that they leave here ready to lead the workforce. NC State's 13:1 student-faculty ratio is one of the reasons why we're the best college for your money in North Carolina (Money) and the No. 5 best value among public universities nationally (U.S. News & World Report).

Overcoming Challenges, Improving Lives

NC State is one of only two universities in the nation leading two National Science Foundation Engineering Research Centers — one developing wearable, self-powered health monitors, and the other researching smart-grid technology. We’re also leading interdisciplinary efforts to curb nuclear proliferation, help farmers confront climate change and build a new American manufacturing sector.

Our research doesn't just get published in a journal or sit on a shelf; it makes an impact. NC State is No. 6 nationwide in commercialization agreements based on university research, and we're No. 2 among universities without a medical school. Our Cooperative Extension Service provides research-based information to citizens in all 100 North Carolina counties. In addition, our industrial extension unit — Industry Expansion Solutions — has created an economic benefit for the state's manufacturers averaging $149 million per year since 2005.

Bright Minds Creating a Bold Future

NC State’s 9,000 faculty and staff are world leaders in their fields, bridging the divides between academic disciplines and training high-caliber students to meet tomorrow’s challenges. NC State students won two Goldwater scholarships, five Fulbright scholarships, one Churchill scholarship and a record-breaking 25 National Science Foundation graduate research fellowships in the 2016-2017 academic year. In addition, 25 faculty are members of the National Academies.

NC State bldg in darkOur Centennial Campus, an award-winning public-private research campus, is home to more than 70 partner organizations working alongside more than 70 NC State research and academic units. Centennial is also the location of the innovative Hunt Library, which Time magazine has dubbed “the library of the future.”

In Raleigh and Around the World

It all happens in one of the best cities in America. A top spot for job-seekers and tech professionals, Raleigh is nationally recognized as a leading urban center:

NC State building oldWith Durham and Chapel Hill, Raleigh anchors the Research Triangle, a national hotspot for high-tech enterprise. The top companies in the region — including IBM, Cisco Systems, SAS Institute, Biogen Idec and GlaxoSmithKline — are among the country’s best employers. They also lead the way in hiring new NC State graduates.

More than 130 years after its creation, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.

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