Executive Director, Regulatory & Compliance - REMOTE

Job Details


The Executive Director of Regulatory & Compliance, Commonwealth Medicine reports directly to the Deputy Managing Director, Operations and Performance Excellence, Commonwealth Medicine and provides executive management consulting for hospital/healthcare clients. The position is responsible for the development, marketing and sales of products which support organizations to achieve successful regulatory, accreditation and compliance programs and is responsible for the growth and profitability of the division. The role is client-facing, and the incumbent will provide both advisory and hands on operational management.

Commonwealth Medicine is the consulting and health care operations of UMass Medical School. It does business with state agencies, health plans, patient-centered entities, hospitals, and health care systems and medical institutions throughout the Commonwealth of Massachusetts, nationally and internationally.


Assesses market demand for regulatory and accreditation support programs and develops standardized products and services that would adequately prepare organizations for regulatory and accreditation survey processes.Uses professional network to build awareness of CWM’s offerings in this area and markets to both existing contacts and develops new target markets/organizations.Oversees designated staff (client) and team members (Commonwealth Medicine) that are performing regulatory and compliance roles and/or working on regulatory, compliance and process improvement initiatives that afford clients survey readiness and strategy to achieve required standards.Works across business units to develop cross-sell opportunities for performance improvement when opportunities are discovered.Develops productive relationships with client organizations toward the end of creating a safe environment for identifying vulnerabilities related to survey readiness.Determines the appropriate assessments to use based on the client organization type. Some related functions that may be deployed include, Assessment and evaluation of quality functions, including process improvement, risk management, regulatory readiness, data analysis, multidisciplinary peer review, and credentialing for institutions / hospitals. Identify key stakeholders and key reporting relationships; understands the primary focus for the institutional readiness effort.Maintains specific knowledge of CMS Conditions of Participation for the continuum of health care organizations and can effectively interpret standards and translate that to action plans that will insure readiness for clients.Maintains specific knowledge of TJC standards for health care organizations across the continuum and can effectively interpret standards and translate that to action plans that will insure readiness for clients. Incorporates business intelligence and analytics into the approach to readiness to create a system of ongoing assessment for client organizations. Successfully articulates in writing and verbally, plans of action that will result in survey success for client organizations.Oversees and manages assigned field teams to achieve desired outcomes.


REQUIRED EDUCATIONMaster's Level degree.REQUIRED WORK EXPERIENCEExperience in working with regulatory and accreditation standards. Familiarity with state and federal government regulatory bodies and how they function.Senior experience in the administration/operation of diverse and complex healthcare organizations, clinical background preferred.Exceptional proven leadership ability.Proven management skills, particularly in the areas of performance improvement, quality and safety, regulatory compliance, client relations, talent deployment, professional development and retention.Excellent communication skills, both oral and written, and demonstrated ability to deal with the public and external entities in an effective manner.Ability to exercise sound judgment and negotiate with diplomacy and tact.Confidentiality.PREFERRED WORK EXPERIENCEPrior experience as Quality Officer or equivalent senior healthcare executive.


Realize Your Opportunities – A Career at UMASS Medical School

Inside Workings at UMASS Medical School

The University of Massachusetts Medical School (UMMS), the Commonwealth's only public medical school, is proud of our role in serving the people of Massachusetts. Although, its the inside workings of UMMS that makes the difference.

Mission and Culture

  • We’re serious about our mission and about our people. 
  • Real World Impact - Our people get excited about our mission of real-world impact in health sciences education, research and public service.
  • International Prominence and New Opportunities - As this institution has grown to national – and international – prominence, we’ve found new opportunities to train tomorrow’s physicians, nurses and scientists,  discover causes of and cures for disease and help improve the quality of health care.
  • Deep Commitment - With our clinical partner, UMass Memorial Health Care, and our other teaching affiliates, we share a deep commitment to national distinction in patient care.
  • Valued Partnerships – UMMS partners with Commonwealth Medicine, the health care consulting arm of UMMS. Also, UMMS partners with MassBiologics in scientific collaborations, technology management and creating partnerships for the development of products for the benefit of patients.  These valued partnerships help us to provide services and programs to help meet our needs at UMMS and the public.
  • Proud Contributors - People at UMMS enjoy the feeling of going to work every day knowing what they do is truly important and worthwhile.
  • Complementary and Inseparable - These varied parts of our mission and culture are complementary and inseparable.                 


UMMS, the state’s first and only public academic health sciences center, educates physicians, scientists and advanced practice nurses to heal, discover, teach and care, with compassion.  UMMS is a world-class institution with opportunities to match. 

Competitive Compensation – UMMS offers salaries that are competitive with Worcester-area employers. When combined with our generous benefits, perks, and paid time off, many job seekers are surprised to find a total rewards package that matches or exceeds their current situation.

Targeted Hiring Process – At UMMS, there are actually multiple hiring processes for different segments of our workforce.  In nearly all cases, UMMS hiring process is decentralized, with qualified candidates screened and referred to an academic officer or manager with hiring authority.

24/7 Access to Employment Opportunities – iCIMS is our online job search and application system.  iCIMS is available 24/7 to provide you with a convenient and up-to-date view of the available employment opportunities across our campuses. Updates are made daily and include all faculty and non-faculty position listings from every school and department within the UMMS. When you identify a position you are interested in and qualified for, apply online. New opportunities become available frequently so it pays to check back often!


With outstanding benefits, competitive pay, extensive learning opportunities, and a stimulating and attractive work environment, UMMS may be exactly the employer you’ve been looking for.

• Superior Benefits - UMMS offers a wide range of benefits and perks that invite comparison with the best employers in the Worcester area – and with academic institutions anywhere. UMMS provides superior medical and dental coverage for you and your family, fully funded retirement plans, generous time off, a Tuition Assistance Plan – and much more.

• People Centered - UMMS is an employer, but it is also a community. Its comprehensive medical and dental benefits, retirement plans, and even paid holidays reflect an institution built around people, with a deep respect for their differences and needs.

• Commitment to Healthy Living - UMMS provides resources to help you balance work and life and encourages healthy living through great programs and discounts for fitness, physical activity, weight management, nutritional counseling and general wellness available through our health insurance plans.

• Breadth of Offerings - Above all, the breadth of UMMS offerings set the School apart and makes it an environment favored by all sorts of smart, career-savvy people.

Apply for a Job

As an equal opportunity and affirmative action employer, UMMS recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds.

Online - To view all job opportunities and apply online, visit www.umassmed.edu/hr and click on the “Careers” tab.

Start Now and Realize Your Opportunities!

A History of Making Vital Improvements - UMASS Medical School Milestones

1962: Legislation establishes University of Massachusetts Medical School
1970: First medical students begin classes in Shaw Building
1974: First class graduates 16 MDs
1979: PhD program begins
1986: Graduate School of Nursing opens
1986: PhD program becomes Graduate School of Biomedical Sciences
1994: Graduate School of Nursing initiates PhD program
1998: UMass Clinical System and Memorial Health Care merge to form UMass Memorial Health Care
2001: Lazare Research Building opens
2002: Campus Modernization begins on the University Campus
2004: Graduate Entry Pathway Program established at the Graduate School of Nursing
2005: PhD Program in Clinical & Population Health Research established at the Graduate School of Biomedical Sciences
2005: Massachusetts Biologic Laboratories opens new manufacturing and filling facility in Mattapan
2006: Craig Mello, PhD, Blais University Chair in Molecular Medicine and Howard Hughes Medical Institute Investigator, is awarded the Medical School's first Nobel Prize. Dr. Mello shared the 2006 Nobel Prize in Physiology or Medicine with Andrew Fire, PhD, of Stanford University, for their discoveries related to RNA interference.
2007: Michael F. Collins, MD, is named chancellor and Terence R. Flotte, MD, is named dean of the School of Medicine.  
2009: Groundbreaking for the Albert Sherman Center, a 500,000-square-foot research and education facility slated for completion in 2012.
2010: Ambulatory Care Center opens
2012: The Albert Sherman Center, a 500,000-square-foot research and education facility, completed and opens

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