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Student Services Specialist

Employer
University of North Carolina at Chapel Hill
Location
Chapel Hill, NC

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Administrative Jobs
Student Affairs, Student Activities & Services
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Department:

Chemistry-318300

Career Area:

Student Services

Is this an internal only recruitment?:

No

Posting Open Date :

04/21/2022

Application Deadline:

07/08/2022

Position Type:

Permanent Staff (SHRA)

Position Title:

Student Services Specialist - Journey

Salary Grade Equivalent:

GN07

Working Title:

Student Services Specialist

Position Number:

00056467

Vacancy ID:

P014963

Full-time/Part-time Permanent/Time-Limited:

Full-Time Permanent

Hours per week:

40

Work Schedule:

Monday – Friday 8:00-5:00pm, 100% on-site.

Work Location:

Chapel Hill, NC

Position Location:

North Carolina, US

Hiring Range:

$40,165 - $49,000

Pay Band Information:

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Primary Purpose of Organizational Unit:

The Chemistry Department is one of the largest and most complex departments in the Division of Academic Affairs. There are 43 faculty members, 44 SHRA and EHRA staff positions, 260 graduate students, 33 postdoctoral research associates, 700 undergraduate majors, and an annual total of approximately 10,000 registrations by all students in classroom and laboratory courses. The Department is housed in five buildings with over 580,000 sq. feet of space. The faculty participate in teaching assignments which involve an average of 200 students per faculty member per semester. The majority of faculty are research active and supervise graduate students working on their Masters or Ph.D. degrees, undergraduate students carrying out independent research and honors programs, research technicians and postdoctoral research associates. Primarily the research is funded by federal and private agencies such as NSF, NIH, Army, Navy, DOE, PRF and involves expenditures of more than nineteen million dollars annually. A total of over thirty-two million dollars from all sources is expended annually in the Department.

Position Summary:

This position will be part of a two-person team that is responsible for the planning, development, and implementation of all phases of the student services operations for graduate and undergraduate students within the Department of Chemistry. The position will act on behalf of the Directors of Graduate and Undergraduate Studies in all matters concerning students and serving as liaison between students, faculty, various offices on campus (ie: Graduate School, Registrar’s Office, Advising Office, etc.) and the general public.

This position will be responsible for shared oversight of all student services activities that includes, but is not limited to: graduate admissions for all programs, funding of graduate students, fellowship recommendations to the Graduate School, graduate recruitment and funding of the tuition remission, in-state awards, student fees and department fellowship awards. In addition to course scheduling and registration for graduate and undergraduate students.

One major aspect of this position will be to counsel the students- undergraduate and graduate and will be responsible for tracking graduate student progress from the time they apply and are offered admission until the time their degree is awarded.

Minimum Education and Experience Requirements:

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Required Qualifications, Competencies, and Experience:

- Expertise and experience using Microsoft Office, including Word and Excel
- Excellent written and verbal communication skills.
- Ability to work independently and within a team.
- Possess exemplary time management skills and strong interpersonal skills.
- Must be organized, possess efficient multi-tasking skills, be flexible and adaptable, and set priorities to meet deadlines.
- Ability to work with a high level of accuracy and attention to detail.
- Demonstrated ability to work with confidential and sensitive information.
- Ability to follow through, complete tasks, and resolve issues.
- Ability to exercise sound judgment and work independently.
- Overtime work is occasionally needed.

Preferred Qualifications, Competencies, and Experience:

- Prior experience using ConnectCarolina, PeopleSoft or similar systems.
- Knowledge of University policies, procedures, organizational structure, etc. related to student services. – Prior experience working with graduate and/or undergraduate students within an academic unit.

Special Physical/Mental Requirements :

Must be able to move at least 20 lbs.

Campus Security Authority Responsibilities:

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Position/Schedule Requirements:

Overtime occasionally, Weekend work occasionally

Special Instructions:

Please submit CV/resume, cover letter and a list of 3 references.

Organization

The nation’s first public university is at the heart of what’s next, preparing a diverse student body to become creators, explorers, innovators and leaders in North Carolina and throughout the world. Carolina’s nationally recognized, innovative teaching, campus-wide spirit of inquiry and dedication to public service continue the legacy that began in 1795 when the University first opened its doors to students.

Here, in one of America's most beautiful college settings, we offer exceptional careers in richly diverse fields. Come explore what UNC-Chapel Hill has to offer you.


Undergraduate Enrollment: 19,117

Graduate/Professional Enrollment: 10,894

Total Student Enrollment: 30,011

Founded: 1789, as the first state university in the United States

Type of Institution: Public, four-year

Undergraduate Admission: 15,961

Graduate/Professional Enrollment: 10,039

Total Student Enrollment: 26,000

Faculty: 3,000

Percentage of faculty who hold Ph.D.s or the highest degrees in their field: 94 percent

Faculty/student ratio: 1/14

Location: UNC is located in the heart of Chapel Hill, the best college town in America! It's a friendly town of about 40,000 in the geographical center of North Carolina. Chapel Hill is at the western point of the Research Triangle, an area of about one million people, comprised of Chapel Hill, the cities of Durham and Raleigh, and the Research Triangle Park, home of many corporate offices and scientific research centers. Carolina is about 30 miles from the state capital, Raleigh, and 20 minutes from Raleigh-Durham International Airport.

Chapel Hill's main street, Franklin Street, borders the campus and offers shops, coffee houses, cafés, movie theaters and houses of worship. The town has a historic district, museum, library, parks, malls, and many recreational facilities.

Origins of Carolina's students: 82 percent of UNC's freshmen are from North Carolina and 18 percent are from out-of-state. Our students come from 42 different states and our international students represent 37 countries.

Size of freshman class: Approximately 3,400

Class size: Barely five percent of undergraduate classes contain more than 100 students; two-thirds of undergraduate classes have fewer than 30 students. Forty-one percent have fewer than 20 students, including First Year Seminars, in which first-year students work closely with professors.

Sports and athletic programs: UNC is an NCAA Division I school with 28 varsity teams. Carolina is the proud home of the Dean Smith Center, Kenan Stadium, Carmichael Auditorium, Koury Natatorium, and many other fine athletic facilities. Students join more than 60 intramural and club sports, which include baseball, bowling, crew, golf, lacrosse, rock climbing, rugby, tae kwon do, and ultimate frisbee. The Student Recreation Center offers weight training, aerobics, stair machines, and all the equipment you would expect to find at a great health club! Carolina offers a newly renovated outdoor pool and indoor pools, a golf course, tennis courts, and the longest zipline in America!

Number of residence halls: Incoming undergraduates will live in one of Carolina's 29 residence halls, which are wired for Internet access and cable television. housing.unc.edu

Scholarships and financial aid: About 40 percent of UNC-Chapel Hill students receive scholarships and/or some form of financial aid. studentaid.unc.edu

Special research institutes: Institute for Research in Social Science, Institute of Outdoor Drama, Morehead Planetarium, Kenan Institute of Private Enterprise, Institute of Government, Institute of African American Research.

Career services: On-campus counseling, job fairs, résumé writing service, internships, placement services. www.unc.edu/depts/career

Technological facilities: Students find multiple uses for Carolina's state-of-the-art technological resources. They can access Carolina's computer services through Academic Technology and Networks, which manages academic computing, e-mail, microcomputing labs, interactive media presentation, video and classroom support, and a help desk. The MetaLab oversees the development of SunSITE, one of the world's busiest digital library and electronic publishing projects.

Students may open e-mail accounts, and many use campus computer resources to construct personal Web pages. Students in residence halls have hardwired network connections to the Internet and cable television in their rooms. At the ATN Training center, students may take classes on software packages and utilities. Computer labs are available for student use all over campus.

Carolina Computing Initiative: Beginning with the freshman class of 2000, undergraduates must purchase laptop computers. The University has arranged for IBM to offer computers at excellent prices. Students, faculty, and staff will enjoy cost savings, higher quality compatible equipment, and better technical support through CCI. www.unc.edu/cci

The Study Abroad program allows students to live and learn in Europe, the Middle East, Asia and the Pacific Rim, Africa, and the Americas. www.unc.edu/depts/abroad

The Honors Program offers special seminars, research programs, and the chance to design your own independent studies. www.unc.edu/depts/honors

Carolina students spend time in public service through student organizations, the Campus Y, the Carolina Center for Public Service, and courses that incorporate community service.

UNC's chapter of Phi Beta Kappa, a national collegiate honor society, is the oldest in North Carolina, dating from 1904. There are many other honorary societies at Carolina.

UNC offers ROTC programs in all branches of national military service.

Through the First Year Seminars program, first year students will understand what it means to study at a premier research university. They will learn from faculty members and share in their research in seminars of no more than 20 students.

Life outside the classroom: More than 370 clubs, teams, and student organizations offer something for everyone! You can choose from among musical and dramatic performing groups, publications, ethnic and religious clubs, the Campus Y and other service organizations, fraternities and sororities, and pre- professional organizations. Whatever your interests, you will find others at Carolina who share them! www.unc.edu/depts/union/student/listintr.htm

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