Job Title

Business Assistant I

Agency

Texas A&M University - San Antonio

Department

Student Business Services

Proposed Minimum Salary

Commensurate

Job Location

San Antonio, Texas

Job Type

Staff

Job Description

Under close supervision, this supports the Student Business Services Office with regards to student accounts by providing exceptional customer service to students, families, faculty and staff.

Responsibilities:

• Identifies processes and completes daily tasks to include but not limited to: end of day balancing; currency drawer reconciliation and updating student accounts with regards to placing and removing holds. Maintains a general understanding of 3rd party billing contract accounts and 3rd party collection efforts. Ensures accurate comments are notated on all student accounts to ensure appropriate historical documentation.

• Supports the Student Business Services Office with regards to student accounts by providing exceptional customer service to students, families, faculty and staff. Responsibilities include providing a broad range of financial and general information through walk-in and phone consultation, identifying and prioritizing problems and issues related to the services area, maintaining a currency drawer with all applicable financial policies and procedures.

• Maintains a general understanding of 3rd party billing contract accounts and 3rd party collection efforts. Assists with third party collections through the following: gathers and determines eligible student accounts that need to be submitted to a 3rd party agency for collection. This includes correspondence via email, phone calls and letters for internal collection efforts with the assistance of the Loans and Collections Coordinator.

• Assists with processing of preparing the daily bank deposit and other Banner student financial functions as required.

• Performs other duties as assigned.

Education & Experience

• High School diploma

• One year of related experience in general office, bookkeeping, or personnel operations to include experience as a cashier, teller, or equivalent combination.

Please make sure to provide the following documents:

1) Application

2) Resume to include three (3) professional references

2) Cover Letter

For detailed instructions on how to apply for any positions on our website, please use the following link:

http://www.tamusa.edu/humanresources/job-opportunities/index.html

Summary of Employee Benefits

http://www.tamusa.edu/documents/hr/summary-of-employees-benefits-2019.pdf

Please ensure that all required documents are uploaded prior to submitting the application. Once application is submitted, no changes or revisions can be made.

In compliance with ADA, if accommodations are needed for the application process, please contact HR at {210) 784-2058.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.