Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Scope of Responsibilities
Serves as the receptionist in the Office of the Vice President/Vice Provost including greeting visitors, answering incoming telephone calls, and responding to inquiries from staff and campus partners. Maintains a welcoming presence in the Office. Ensures supplies are ordered and replenished. Handles and distributes mail as appropriate. Serves as ‘back up’ to the Administrative Assistant and maintains calendars for the Chief of Staff, Executive Director of Finance and Administration, and the Assistant Vice President of Strategic Engagement and Resource Administration. Manages travel and reimbursements for the Office. Assists with general correspondence. Assists with division meetings and team events.
- Oversee daily operations of the ‘front desk’ in the Office of the Vice President/Vice Provost. Proactively assist with sensitive phone calls and visitors and refer to other resources as appropriate. Help monitor the general email accounts to the Division and VP Office.
50%Provide general administrative support for the VP/VP, Chief of Staff, ED of Finance and Administration, and the AVP of Strategic Engagement and Resource Administration, including maintaining calendars, purchasing, preparation of expense reports, managing travel, and other tasks as needed.
30%Serve as ‘back up’ to the Administrative Assistant to the Vice President/Vice Provost, providing supporting to the VP/VP in the AA’s absence.
Two years of post-secondary education and three years of related work experience. Strongly prefer Bachelor’s degree and additional relevant work experience.
Desired Job-Specific Skills, Behaviors and Competencies
Customer service skills including listening, empathy, positivity, patience, clarity in communications, and willingness to improveInterest in and ability to work to with studentsOrganizational skills including multitasking, effectively managing multiple priorities and deadlines, and completing tasks thoroughly and accuratelyInterpersonal skills that support others, foster trust, and respect the identities, views and choices of othersWorking knowledge of office equipment and commonly used-office technologies including Microsoft products, email, and Adobe.
Work requires a broad knowledge of clerical and accounting principles and practices normally acquired through two years of post-secondary education in secretarial science or a related business field.
Work generally requires three years of related secretarial/clerical experience to acquire skills necessary to administer complex office functions related to office management, communications, and budgetary/accounting activities. OR and equivalent combination of education and relevant experience.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.