Director, FLI Network
The Center for Student Success (CSS) seeks a strategic, deeply collaborative individual to lead the FLI Network as the primary communications, community building, and programmatic hub for the FLI community at JHU as a Director of the FLI Network. The FLI network was created in 2018 as a home base for our growing community of first-generation and/or limited-income (FLI) undergraduate students, along with FLI staff, FLI faculty and FLI friends. Since then our rapidly expanding wraparound services for FLI students and work toward institutional readiness - now known as “the FLI Initiatives” - has disclosed the need for a more clearly designated and easily visible hub for the FLI community on campus as well as prospective FLI students and their families and FLI alumni.

During 2021-22 we have begun repositioning the FLI Network at the center of the CSS with the following aims: to provide a coordinated core of social and educational programming, including signature events that honor and celebrate the FLI community; to shape and broadcast out affirmative messaging about the diversity and strengths within the FLI community; and to supply an anchor for faculty, staff and alumni engagement efforts. The Director of the FLI Network has a key role in implementing the transition of the program from its current state to its expanded core function within the CSS.

Organizationally, this role belongs to the leadership team in the CSS and works in strong partnership with all CSS program heads. In addition to providing vision for and leading the implementation of the programming and communications work emerging from the FLI Network, the role serves as a lead communicator for the FLI community and educator for FLI outreach. Structurally, the FLI Network will have a programming arm and a communications arm, which must be meaningfully coordinated with the landscape of campus programming and the communications team within Homewood Student Affairs. Once fully built out, the FLI Network will become a team within the CSS. The director will oversee this group, with 3-4 direct reports.

The Director of the FLI Network will be a highly visible presence within the CSS and across campus, demonstrating an investment in knowing students directly and engaging staff and faculty as key community members participating in the FLI Network. The Director will also be a primary liaison for prospective and current students and families, providing a warm connection through robust communications and programming for FLI students and families from their first experiences of JHU and through graduation and beyond.

The position reports to central leadership in the Center for Student Success.

Specific Duties & Responsibilities:

Management

• Directly supervise 3-4 full-time professional staff members, and support/develop all staff on the FLI Network team.
• Provide mentorship, guidance, and supervision for the FLI Network student advisory board, “I'M FIRST.”

• Develop annual budgets and work closely with the Bloomberg budget analyst to monitor accounts associated with the program.

• Align financial and human resources with priorities.

Strategic Planning, Collaborative Partnerships, Assessment

Strategic Planning

• Cultivate and promote a long-range vision and mission of the FLI Network that is aligned with the principles of the FLI Initiatives and JHU's academic mission.
• Develop a strategic plan for & provide oversight for all communications and serve, alongside CSS leadership, as a lead communicator about the FLI community.
• Develop a strategic plan for FLI outreach to the campus community (faculty, staff, students) and serve, alongside CSS leadership, as a primary FLI educator.

Collaborative Partnerships

• As a member of the CSS leadership team, maintain a close current-state knowledge of all programs within the CSS and collaborate closely with all other CSS program leads.
• Serve on FLI Coordinated Recruitment Committee with a particular focus on communications outreach to prospective students and families for recruitment, yielding, and onboarding.
• Provide oversight for all social & educational programming that aligns with the overall objectives of community-building, identity development, and navigating the hidden curriculum.
• Serve as point of contact for alumni engagement efforts, working closely with Development & Alumni Relations and the Life Design Lab.
• Steward and/or develop partnerships with key offices: Counseling Center; Center for Health Education & Well-Being; Parent & Family Programs; Center for Social Concern; Admissions; Financial Aid.
• Serve on the FLI Practitioners Planning Group to help develop ongoing workshop series on best practices and frameworks in working with FLI students.

Assessment

• Analyze data, identify trends and develop reports based upon assessment data (quantitative and qualitative).
• Work with staff to develop and implement program changes as needed. Link program objectives and assessment to the annual budget process.
• Keep abreast of national trends in higher education and remain current in the fields of retention and student success and competitive national fellowships.
• Other duties as assigned.

Metrics & Accountability:

• Retention & graduation rates for students participating in FLI Network programming.
• Engagement metrics of FLI students participating in signature events and social and educational programming.
• Affinity metrics for students participating in FLI Network programming.
• Evidence of increased social mobility for students participating in FLI Network programming.
• Student satisfaction for all programming within the portfolio.
• Growing the proportion of FLI students, faculty, staff and alum who engage in FLI Network programs and events.

Minimum Qualifications (Mandatory):

• Master's Degree in student affairs, higher education, counseling or related fields including a humanities or social science discipline is required.
• Terminal degree in chosen field and experience in college access programs preferred.
• Five years of experience leading, implementing, managing programs of similar complexity required. Seven years of experience preferred.

* Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Special Knowledge, Skills & Abilities:

• Demonstrated capacity to work effectively with persons from diverse backgrounds and to foster sensitivity to diversity and an inclusive campus and community culture.
• Fluency in issues of access, equity, and inclusion in higher education.
• Exceptional interpersonal, oral, public speaking, writing, and listening skills.
• Alumni engagement experience including working with alumni relations offices
• Demonstrated ability to work effectively in both faculty and administrative cultures.
• Strong budgetary, planning, organizational, supervision and management skills and experience.
• Demonstrated experience collaborating, negotiating, and building consensus.
• Ability to use appropriate judgment when dealing with sensitive issues.
• Ability to influence societal and workplace attitudes that foster a more inclusive community.
• Demonstrated success in a complex, multi-layered, and data-driven organization.
• Ability to work collaboratively with students, faculty members and staff at all levels.
• Demonstrated experience developing, articulating, operationalizing, and assessing strategic priorities.
• Proven ability to cultivate trust and credibility with colleagues and to build positive and effective relationships.
• Proven track record of establishing strategic relationships to strengthen program and service delivery.

Classified Title: Associate Director Student Success
Working Title: Director of the FLI Network
Role/Level/Range: ACRP/04/MF
Starting Salary Range: ​​​​​​​Commensurate with experience
Employee group: Full Time
Schedule: M-F 8:30-5:00pm
Exempt Status: Exempt
Location: ​​​​​​​Homewood Campus
Department name: Center for Student Success
Personnel area: Johns Hopkins University

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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To apply, visit https://jobs.jhu.edu/job/Baltimore-Director%2C-FLI-Network-MD-21218/866684600/








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