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Compliance and Quality Improvement Specialist

Employer
University of North Carolina at Greensboro
Location
Greensboro, NC

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Job Details

Position Number:

998318

Functional Title:

Compliance and Quality Improvement Specialist

Position Type:

Research

Position Eclass:

EP - EHRA 12 mo leave earning

University Information:

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit:

The Center for Youth, Family, and Community Partnerships (CYFCP) at the University of North Carolina at Greensboro invites applications for the position of Compliance and Quality Improvement Specialist. The mission of the Center for Youth, Family, and Community Partnerships is to foster community partnerships that bridge research, practice, and policy to advance the health and wellbeing of individuals and families across the lifespan.

Position Summary:

The Compliance and Quality Improvement Specialist will enhance and support The Training Program by maintaining quality assurance and improvement measures. This includes the areas of program support, policy and procedure management, and data reporting and analysis. This position may support teleworking and requires regular travel statewide and to UNCG.

Minimum Qualifications:

· Master’s degree and at least three years of relevant professional experience or bachelor’s degree and at least six years of relevant professional experience· Knowledge of quality improvement and risk management principles and procedures.· Professional experience in at least three of the following five areas (Note: Applicants should detail relevant experience in their cover letter)1. Experience reviewing, implementing, and supporting quality improvement and risk management programs and plans.2. Experience developing and providing technical assistance and training3. Experience collecting, interpreting, and presenting data4. Ability to independently formulate solutions and recommendations based on analyses /evaluations, information, and data5. Experiencing using data to problem-solve and develop a continuous quality improvement process across systems· Exceptional verbal and written communication skills· Proficiency in MS Office· Strong analytical and critical thinking skills

Preferred Qualifications:

· Certified Risk and Compliance Management Professional (CRCMP)· Knowledge of relevant laws, legal codes, procedures, and other relevant regulatory standards· Experience in the direct provision of oversight of children’s mental health services· Ability to work cooperatively by demonstrating professional, ethical and respectful behavior

Special Instructions to Applicants:

Applicants must complete and submit an electronic application for employment to be considered. The application must be completed in full detail for your qualifications to be considered.
Applicants are required to upload the following documents with their electronic application:

  • Resume
  • Cover Letter
  • List of References

Applicants are required to upload a list of references of at least three (3) professional references that include:
  • Name
  • Company Name
  • Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
  • Email Address
  • Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Recruitment Range:

Commensurate with Experience

Org #-Department:

Center-Youth-Families & Comm - 11504

Job Open Date:

06/28/2022

Open Until Filled:

Yes

FTE:

1.000

Type of Appointment:

Permanent

Number of Months per Year:

12

FLSA:

Exempt

Percentage Of Time:

40%

Key Responsibility:

Program Support

Essential Tasks:

Guide Implementation Specialists with accessing and using data systems for new HFW teams. Support Implementation Specialists with monitoring Corrective Action Plans. Participate and interpret in Formal Review of Policies, Protocols, and Procedures. Support with updating audit tools to include quality performance measures. Develop and maintain compliance grids. Coordinate National Certification and recertification with Implementation Specialist.

Percentage Of Time:

25%

Key Responsibility:

Policy, Agreement, and Procedure Management

Essential Tasks:

Develop formal contracts and memorandums with agency providers, LME/MCO, and other stakeholders. Check DHHS, DCS, and DPS websites for policies posted for review. Submit new contracts and agreements to DHHS for review. Support with developing and ensuring policies and procedures meet cultural and linguistic best practices.

Percentage Of Time:

20%

Key Responsibility:

Data Analysis and Report Preparation

Essential Tasks:

Develop reports for DHHS and LME/MCOs to include individualized Chart Form/iDashboard team and agency analyses, as well as support the submission of quarterly and annual reports. Identify trends and meet with necessary stakeholders to address concerns.

Percentage Of Time:

15%

Key Responsibility:

Other duties as requested

Essential Tasks:

Other duties as assigned

Physical Effort:

Hand Movement-Repetitive Motions, Reading, Writing, Hearing, Talking, Standing, Lifting-30-60 lbs.

Organization

UNCG at a Glance

Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make. 

With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.

UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.

The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.

Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.

As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.

Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.

UNCG Schools and College of Arts & Sciences

The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.

Achievements & Accolades

UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now: http://newsandfeatures.uncg.edu/

Challenging Academic Programs

U.S. News & World Report ranked three UNCG online programs among the best in the nation in the 2015 list of Best Online Programs.

UNCG’s slate of online programs has earned a top 10 ranking for affordability from BestColleges.com.

The graduate program in the Department of Human Development and Family Studies has earned a Top 10 ranking by the The HDFS Report.

Supportive Environment

UNCG is a Military Friendly School for the fourth straight year, putting it in the top 15 percent of colleges and universities nationwide that are doing the most to support veterans and ensure their success.

UNCG is ranked among the best colleges for your money nationwide by College Factual, a new site that guides students through the college selection process.

The Education Trust singles out UNCG among the nation’s universities for its success at closing the gap in graduation rates between black and white students.

Engaged Community

For the fifth year in a row, UNCG has earned the “Tree Campus USA” designation for promoting healthy trees and encouraging the spirit of conservation. 

UNCG’s innovative dynamic mailbox system has been honored as one of University Business Magazine’s Models of Efficiency.

For the eighth consecutive year, UNCG is highlighted on Washington Monthly’s list of American universities that contribute most to the public good.

Careers at UNCG

UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.

Company info
Website
Telephone
336-334-5009
Location
723 Kenilworth Street
Greensboro
NC
27402
US

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