S2472

998827

University Program Associate

Events Specialist (Journey)

Staff

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter, and Instagram.

The Division of University Advancement builds and nurtures relationships with loyalty and integrity to promote UNCG’s mission, foster communication, and secure philanthropic support.

We are responsible for:
• Building pride and tradition among alumni, faculty, staff, students, families, and community members
• Developing lifelong relationships
• Building advocacy
• Branding and awareness
• Securing private and public financial support

Our division includes Advancement Communications, Advancement Operations, Alumni Engagement, Development, Annual Giving, Donor Relations, Event Planning, Gift Planning, Prospect Management & Research, and the Vice Chancellor’s office.

Our mission is to inspire connections, investments, and engagements that drive excellence and opportunity.

Our vision is a University that illuminates potential, eliminates barriers, and ignites achievement.

The Events Specialist plays an integral role on the Philanthropic Engagement team working in the University Events department. The position will coordinate and plan dynamic events throughout the year, from fruition to event follow-up, with a focus on University Advancement, Alumni Relations, and Chancellor Led on and off-campus events. The Events Specialist will also consult with other university units on best practices for planning events. Responsibilities include a variety of administrative tasks including budget responsibilities. Willingness to jump in and support all of the team with their events and special projects is an integral part of the role. Must be available to work on weekends and evenings. Note, that this is not a position that allows consistent teleworking.

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Bachelor’s Degree with two years of experience in event planning or a similar field.
Higher education experience is a plus
Graphic design experience a plus
Excellent written and oral communication skills
Superior attention to detail and organizational skills
Demonstrated project management or event management experience.
Ability and willingness to work in a highly collaborative, team setting.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Applicants must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail for your qualifications to be considered.
Applicants are required to upload the following documents with their electronic application:

• Resume
• Cover Letter
• List of References

• Name
• Company Name
• Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
• Email Address
• Contact Phone Number

$39,796 - $42,839

Donor and Board Engagement - 33602

8AM-5PM, M-F

12

Administrative & Managerial

University Program Associate

06/29/2022

07/13/2022

1.000

Non-Exempt

63

Create Event Experiences

Plan and manage events and experiences that support the mission of University Advancement and the University

Plan, coordinate, and execute all aspects of multi-faceted and complex events, board meetings, and meals from fruition to event follow-up. This includes event purpose, location, category sheets, invitations, guest lists, theme, budget, menu, volunteers, speakers, photography, scripts, contracts, flowers, rentals, audio, program agenda, parking, entertainment, timelines, event follow-up, and all other event logistics.

Demonstrate project management and time management by managing all details within-firm deadlines.

Advise and negotiate with clients on best practices to produce interesting, memorable, creative, and high-quality events.

Keep up to date on event trends.

Understand and communicate the impact of policies, procedures, and laws in event planning ensuring events are feasible and safe.

Information Management

Utilize Banner software and collaborate with Advancement Operations to update and create reports and be a final source of accuracy for reports and data.

Send and track correspondence with clients, speakers, participants, and sponsors/exhibitors.

Maintain records of event aspects, including financial details. Implement efforts to publicize events.

Develop and manage budgets. Anticipate costs and clarify funding sources for events. Maintain records for budget purposes. Monitor event budgets and negotiates contracts with vendors.

Manage rsvp lists, name tags, events phone lines, emails, mailed-in cards, and track event numbers.

Manage various event software and equipment as acquired including Wrike, event check-in software, name tag printers, etc.

Work with the Director of University Events and Senior Assistant Director of Events and Donor Engagement to update policies, and policy manuals, and assist in the preparation of event meetings.
Perform list pulls, mail merges, and enters contact reports.


Proactively provides updates to contact information in Banner by requesting changes through the Advancement Operations teams.
Coordinate and execute a variety of mailings for the office.


Manage budgets for all Philanthropic Engagement teams as needed.

Collaboration, Communication and Teamwork

Serve as primary point of contact for the office communicating with campus partners through email, phone, and in-person, providing excellent customer service

Communicate policies, revisions, and initiatives with internal and external audiences

Work independently and assesses a variety of situations that may not have standard resolutions, and determines the appropriate actions to meet internal and external constituent needs

Collaborate with campus partners extensively including Advancement Communications, Alumni Relations, and the Chancellor’s Office.

Assist all Philanthropic Engagement teams as necessary in special projects including University Events, Stewardship, Donor Engagement, Donor Communications, Board Engagement, Commencement, and Community Sponsorships.

Support Commencement as needed

Position requires adaptability and openness to change as the needs of the office change.

Knowledge – Program and Organization

Knowledge of policies, procedures, and precedents affecting program area(s). Ability to analyze and explain how policies or procedures apply to programmatic and client needs. Operational knowledge of the purpose of the program’s organization including its mission, services, clients, and measures of business effectiveness. Ability to assess needs and assure assistance is appropriate to the situation. Ability to identify and understand non-specific issues and problems without standard resolutions and resolve them independently. Ability to modify processes using applicable technology, web-based data systems, and programs.

Journey

Program Administration

Ability to administer an aspect of a program or functional area. Ability to make recommendations for program expectations and direction. Ability to identify and understand issues, client needs, and problems of a recurring nature to effectively address and resolve situations. Ability to track and monitor program outcomes. Ability to collect, research, and analyze information for processing, monitoring, or measuring data. Ability to develop internal processes and prioritize workload. Ability to generate reports with varying standards of application. Ability to reconcile and manage accounting records of moderate variety and complexity, including preparation of financial statements and reports.

Journey

Customer Service

Ability to explain the application of policies and procedures in terms of client needs and business results and goals. Ability to identify options and make recommendations within established guidelines to meet competing needs. Ability to develop and maintain productive and collaborative work relationships in order to facilitate effective service in assigned areas and problem resolution with clients. Knowledge of the value of program services to the client and how to deliver those services.

Journey

Communication – Verbal/Written

Ability to explain the application of processes and procedures using sources that clients can reference. Ability to convey information with specific references to guidelines, systems operation, vendor materials, policies and/or procedures, or other sources. Ability to speak in terms of business results and goals in addition to using technical terms. Ability to compose communication describing the work, resolving an issue, or initiating or terminating a procedure. Ability to draft internal policy and work processes. Ability to create presentations using a variety of media to convey meaningful information to an individual or group.

Journey

Information/Records Administration

Ability to access, review, compile and store multiple sources of data and information to generate appropriate criteria for reports. Ability to determine sources and gather information, via interviews, surveys, and other methods, to complete work in assigned program area(s). Ability to research, compile, explain, and present data. Ability to clarify the rationale for the information/records management policy and practices. Ability to train clients in how to use software, databases, and related forms and tools.

Journey

Reading - F, Hearing - F, Talking - F, Standing - F, Sitting - F, Walking - F

Inside - F