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Communications Officer

Employer
San Diego State University
Location
San Diego

Job Details



Communications Officer

Req No: 2022-13929
Category: Management
Type: Full-Time Central Staff
Salary: $80,000 - $105,000 per year
Close Date:

Overview
This position is open until filled with an initial candidate review to take place after July 1, 2022.

The Communications Officer reports directly to the CEO of the SDSU Research Foundation and is responsible for the overall internal and external communications of the organization, including communication with SDSU principal investigators, employees, university leadership, board members, other campus communicators, funding agencies, the media, and other internal and external constituents.

The communications officer is responsible for supervision of a public affairs/communications specialist and a part-time administrative assistant.

Under the direction of the Associate Vice President/CEO, the Communications Officer is responsible for initiating, developing, implementing (and/or overseeing implementation of) the overall communications of SDSU Research Foundation. The focus is on providing consistent, mission-focused communications and assisting the CEO with communications and strategy.



Responsibilities
The Communications Officer is responsible for but not limited to:



I. Communications Duties (85%)


Develop, monitor and review communications with and between all constituents including:



  • Employees (including central staff and project employees)
  • Principal investigators
  • University administrators
  • Funding agencies
  • Board Members
  • Stratcomm and other university communicators


  • Media Relations, including Issues and Crisis Management
  • Serve as entry point and coordinate all requests from the media for information from SDSU Research Foundation.
  • Be aware of and alert others to and advise them concerning potential media issues and crises.
  • Set internal guidelines and procedures regarding media contacts.
  • Provide information and training to SDSURF Management Council about effective media relations.
  • Coordinate media contacts with SDSU Stratcomm
  • Prepare or oversee preparation of reports for media/Stratcomm
  • Provide information for press releases and other stories as required
  • Represent SDSURF at weekly Campus Communicators Group meetings
  • Represent SDSURF at weekly Media Team meetings


  • Executive Communication
  • Draft, review and/or edit all communications for content, tone, message consistency, timing, etc.
  • Responsible for implementing proactive and reactive communication strategies.
  • Produce and tailor messages on behalf of CEO and other senior managers including remarks, talking points, letters, email communications, nominations, and reports.
  • Presentations/Representation
  • Represent the AVP/ED and/or other senior management at university and public affairs meetings/events as requested.
  • Initiate, develop, implement (and/or oversee implementation of), and monitor presentations by RF leaders and review external presentations prepared by others


  • Publications/Promotional Products
    • Prepare and coordinate publications and promotional materials.
    • Coordinate preparation of SDSURF Annual Report.
    • Develop and arrange for use of video, text, PPT, photography
    • Review orientation materials for new employees.
    • Prepare core section, cover and CEO message of the General Fund Budget document; review final draft of GFB
    • Prepare fact sheets, brochures, booth displays, and other informational items publicizing SDSURF services and SDSU research, as initiated and/or upon request
    • Collaborate with DRI communications director to produce annual research highlights publication; identify faculty to profile, create profiles, obtain photos/images, work with featured PIs, create charts. Work with SDSU reprographics on production, work with VPs and deans to disseminate as appropriate.
    • Oversee preparation of the annual listing of awards received by SDSU, including contacting PIs to obtain photographs of their projects, reviewing final draft, disseminating to campus, posting on home page.


    Identity Development and Maintenance
  • Manage development of and monitor usage of the SDSU Research Foundation “brand” and identity marks, including logos, taglines and design guidelines. Coordinate dissemination of marks and monitor usage to maintain compliance with design guidelines.
  • Coordinate with Stratcomm to ensure alignment with SDSU branding.


  • Collect/Write Information to Fill Communications-Related Requests
  • Requests from the President’s Office, including talking points, materials for Convocation, information for remarks, Shared Vision updates, etc.
  • Requests from Stratcomm and other campus units.


  • RF Board and Committee Meetings
  • Assist with drafting talking points, key messages and pre-board communications; review board and committee minutes, materials and resolutions; ensure distribution to media, as required.
  • Identify and invite PI speakers for quarterly meetings.


  • Web Site
    • Oversee and initiate website development, including initiating ideas for, arranging for and preparing additional content; developing, implementing, and monitoring policy; ensuring content is current and legally compliant (access); and consulting with information systems about graphics and design if changes are to be made.
    • Prepare, arrange to have put on the Web, and update as needed, information for “About Us,” including (but not limited to) brief bios (about 400 words) and a photo of each management council member; new annual reports; and new charts and graphs of annual proposal/award activity.
    • Work with directors to obtain current staffing information to maintain accuracy of Org Charts on web
    • Work with directors to update information on their pages as needed.
    • On behalf of AVP/ED approve requested additions/changes to Web site


    Promotion of SDSURF
    • Assist with promoting SDSURF programs, including identifying key performance measurements and volume indicators; collecting available historical data; monitoring annual updates. Ensure data is appropriately disseminated, valued and understood. Initiate and participate in planning for surveys.
    • Work with executive assistant to arrange introductory meetings for key SDSURF managers and new university administrators including deans and chairs.
    • Assist with special events coordinated by the special assistant for executive affairs.
    • With Public Affairs and Communications Specialist, develop and oversee workshop program/calendar
    • Oversee SDSURF social media platforms, provide visuals and copy as needed


    PI Lecture Series
  • Implemented in 2012, this program introduces RF staff to the research and researchers we support. Identify and invite speakers, prepare communications and invite staff and appropriate university colleagues, follow up with presenters.


  • Employee Engagement
  • Work with Human Resources and Employee Activities Team to create an employee engagement plan to ensure interaction, connection, communication among employees, taking into consideration hybrid/remote work schedules.
  • Develop communications training plan for managers
  • Develop SDSURF intro videos/materials for new employees
  • Work with HR to develop “first job” guidance for student employees



  • Appointments/Committee Service
  • Serve on various committees within SDSU Research Foundation and SDSU.


  • II. Information Dissemination Duties (10%)
    • Disseminate general grant information related to sponsors, new policies, federal and state regulations, federal/state budgets, events and issues in higher education
    • Oversee preparation, production and dissemination of reports related to proposal and award information including weekly reports to university (Grants of the Week), monthly and quarterly reports and other reports as requested by university and research foundation managers.


    Other Duties and Responsibilities as Assigned (5%)


    Qualifications
    Knowledge and Abilities
    • Knowledge of SDSURF and SDSU to the fullest extent possible
    • Knowledge of the higher education grant environment
    • Knowledge of computerized systems available to serve this function
    • Knowledge of the principles, problems, and methods of administration, including organizational and fiscal management
    • Knowledge of higher education issues, national terms related to education, and specific knowledge of SDSURF, SDSU, CSU system policies and procedures
    • Ability to manage employees, provide leadership, feedback on performance and have disciplinary conversations
    • Ability to establish and maintain cooperative working relationships internally and externally, ability to speak and write effectively
    • Ability to plan and organize; leadership and creativity; ability to collect and evaluate data
    • Ability to provide positive leadership and service in the stimulation of research activities, facilitation of proposals, and the generation of funding
    • Ability to maintain and cultivate key relationships with the VP for Research, president’s office, Stratcomm, deans, PIs and RF Management Council
    • Ability to develop professionally in the communications field
    • Ability to provide leadership to contribute to and carry out new ideas and existing programs
    • Ability to motivate others (many of whom have other pressing priorities) to participate in various projects and to provide information and data.
    • Ability to display initiative and focus to be a “self-starter.”
    • Ability to apply writing/editing skills to computer technology skills (spreadsheets, working with financial data, research information).
    • Ability to demonstrate high productivity, energy, enthusiasm, and loyalty to SDSURF
    • Excellent communication skills (thinking, writing, speaking, listening) involving sensitivity to others.
    • Ability to interact effectively with co-workers
    • Ability to understand and follow posted work rules and procedures
    • Ability to relate well to others within the academic environment.
    • Ability to display motivation and strong interpersonal skills
    • Ability to display organization, meet deadlines, display detail orientation, possess good judgment and common sense
    • Ability to demonstrate a high level of cross-cultural sensitivity


    Experience/Education
    • Bachelor’s degree in business, communications, or related field or additional experience may be substituted for the required education on a year for year basis
    • Four-years of related experience; two of which in a progressively responsible supervisory or management role
    • Demonstrated outstanding writing and editing experience
    • Demonstrated experience in internal/executive communications
    • Ability to effectively manage crisis and confidential communications


    ADDITIONAL APPLICANT INFORMATION:
    • Hybrid telework arrangement in place.
    • Incumbent must live within a commutable distance to SDSU.
    • A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with SDSU Research Foundation
    • San Diego State University Research Foundation is an EEO/AA/Disability/Vets Employer

    The COVID-19 vaccine is required by the CSU for all SDSU Research Foundation employees as a condition of employment. Should you be offered a position, you will be required to provide proof of vaccination status. Individuals who obtain an approved medical or religious exemption on file will be required to complete regular COVID-19 testing.


    To apply, visit https://careers-sdsurf.icims.com/jobs/13929/communications-officer/job?in_iframe=1







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    Organization

    Since it was founded in 1897, San Diego State University has grown to offer bachelor's degrees in 89 areas, master's degrees in 78 areas and doctorates in 21 areas. SDSU's approximately 32,000 students participate in an academic curriculum distinguished by direct contact with faculty and an increasing international emphasis that prepares them for a global future.

    SDSU's annual economic impact to the state of California is $6.5 billion, according to an impact report done by the California State University in 2010.

    Of SDSU's 280,000-plus alumni, approximately 60 percent live in San Diego. They comprise more than half the region's engineers, teachers, entrepreneurs and the local workforce for a host of other industries.

    Learn More About:

    Research: Since 2000, SDSU faculty and staff have attracted more than $1.7 billion in grants and contracts for research and programs ranging from cardiovascular disease to marine biology.

    Diversity: SDSU ranks No. 19 in the nation for racial diversity and among the top universities for economic diversity. SDSU was ranked No. 11 in the nation and No. 4 in California for bachelor's degrees awarded to Hispanics by Hispanic Outlook for Higher Education

    International Study: SDSU offers 350 international education programs in 50 countries. Nearly 12,000 students have studied abroad in the past 12 years.

    Community Service: SDSU is a recognized leader in innovative efforts to improve urban K-12 education. The City Heights Educational Collaborative and Compact for Success both positively impact the academic achievement of elementary, middle and high school students in the local area.

    Sustainability: Sustainability is an every-day part of the university culture at San Diego State University. Students, faculty and staff all participate in a myriad of ways, from festivals, to research to academic programs. In spring 2014, SDSU opens its first LEED Platinum Certified building — the 206,000 square-foot Aztec Student Union.

    Company info
    Telephone
    619-594-5200
    Location
    5500 Campanile Drive
    San Diego
    CA
    92182
    US

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