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Academic Support Assistant

Florida State University
Tallahassee, FL

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Job Details

Job Title: Academic Support Assistant
Location: Tallahassee, FL
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 52263

College of Law

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at:

Responsibilities This position provides direct administrative and academic support to the Office of Student Advancement on special programs and projects, including Orientation, Graduation, Pro Bono, Professionalism, and scholarships.

Serves as front desk professional in busy Student Advancement Office. Related duties include answering telephone inquiries and scheduling appointments and otherwise handling office traffic from current and prospective students, alumni, and law school guests. Also oversees daily operations of office, including making sure the office is staffed and stocked at all times. Performs other duties as required by the Associate Dean and Director of Student Advancement.

Provides support and assistance with developing applications for scholarships, tracking responses, evaluating applications for completeness, compiling award data and maintaining database and file system for scholarship awards, preparing award memos to fiscal office, foundation and financial services, preparing award letters to students, monitoring status of awards electronically, and coordinating statistical reports of decisions regarding students' eligibility.

Serves as Office of Student Advancement’s point person on uses of technology, including organization of shared network files; maintaining current information on web site pages, developing databases to track scholarships, Pro Bono, and Summer Program participant data; designing Power Point presentations for various Office programs and functions.

Serves as liaison to over 30 law student organizations, including coordinating registration compliance and related information, maintaining current website contact information, approving student announcements of student organization activities, and communicating law school policies and procedures to student organization leaders.

Works closely with Associate Dean and Director of Student Advancement on all aspects of the signature Donald J. Weidner Summer for Undergraduates Program, including design and development of marketing materials, identification and implementation of recruitment strategies for nationwide recruiting, participating in recruiting visits, and working directly with participants in the program.

Qualifications A high school diploma or equivalency and two years’ full-time office and/or customer service experience is required. Post-high school education may substitute for work experience at the comparable rate.

Applicants must be extremely detail oriented, proficient with common office software (i.e. Word, Excel, PowerPoint, Outlook, Teams, Zoom) and able to quickly learn other programs. Must possess knowledge of office practices, procedures, and etiquette, have a strong customer service orientation and exhibit a positive, friendly demeanor. The ability to communicate effectively, both verbally and in writing, and to prioritize, organize, and perform multiple work assignments simultaneously, is essential.

Preferred A Bachelor’s degree is preferred. Previous experience with student support and/or event planning and scheduling is also preferred .

Contact Info Nancy Benavides

Associate Dean for Academic Programs & Student Advancement

Florida State University College of Law

[email protected]

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about our university and campuses.

Anticipated Salary Range

Anticipated Salary $29,000 to $32,000 based on education and experience.

Pay Plan

This is an USPS (University Support Personnel System) position.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.


This position works in the office 8am-5pm Monday-Friday, with a 1-hour break for lunch. Occasional overtime hours may be required during final exams or for special events.

Criminal Background Check

This position requires successful completion of a criminal history background check. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. The College of Law prefers that applicants attach a cover letter and resume to the online application.

IMPORTANT: Applicants who are planning to apply to law school at Florida State University will not be considered for this position.

Veterans' Preference

Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only.

IMPORTANT: To claim Veterans' Preference, select “yes” to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.

Click the links for eligibility information and required documentation, or call FSU Human Resources at (850) 644-6034.

Tobacco Free Campus

Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.


Working at Florida State University

One of the nation's elite research universities, Florida State University — with the Carnegie Foundation's highest designation, Doctoral/Research University-Extensive — offers a distinctive academic environment built on its cherished values and unique heritage, welcoming campus on the oldest continuous site of higher education in Florida, championship athletics, and prime location in the heart of the state capital.

Combining traditional strength in the arts and humanities with recognized leadership in the sciences, Florida State University provides unmatched opportunities for students and faculty through challenging academics, cultural discovery and community interaction.

Underlying and supporting the educational experience at Florida State University is the development of new generations of citizen leaders, based on the concepts inscribed in our seal: Vires, Artes, Mores — Strength, Skill and Character.

Epitomized by recently named Rhodes Scholars Garrett Johnson and Myron Rolle — elite athletes and scholars committed to public service — and Joseph O'Shea — a campus and community leader as well as a top scholar — Florida State's 40,000 students are dedicated to academic excellence and providing leadership in our complex world.

Florida State University's 16 colleges offer more than 275 undergraduate, graduate, doctoral, professional and specialist degree programs, including medicine and law, covering a broad array of disciplines critical to society today. Each year the University awards over 2,000 graduate and professional degrees.

With its impressive breadth of leading graduate, professional and undergraduate programs, Florida State University is a demanding, intellectually stimulating, yet warm and caring environment for students and faculty. Recognized nationally for its commitment to diversity, Florida State University is a national leader in the number of doctorates awarded to African-American students and in the graduation rate of African-American undergraduates. Its College of Medicine and College of Law are ranked in the nation's Top 10 for Hispanic students.

Florida State University's arts programs — dance, film, music and theatre — rank among the finest in the world, offering an arts education comparable to leading conservatories. Its creative writing program is ranked among the nation's best and is home to the most consistently honored and published student body in the United States. Florida State is responsible for governance of the John and Mable Ringling Museum of Art and associated arts programs, one of the largest museum/university complexes in the nation.

Other programs consistently included in the top public university list include physics, chemistry, political science, psychology, criminology, public administration, library science, information, human sciences, business and law.

At the Ph.D. level, interdisciplinary programs draw on notable research faculty strengths that transcend the traditional disciplines, including neuroscience, molecular biophysics, computational science, materials science and research at the National High Magnetic Field Laboratory—home to the world's most powerful magnets.

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