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Short-Term Worker - Apprentice IX (Information Technology Services)

Chaffey College
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Job Details

Short-Term Worker - Apprentice IX (Information Technology Services)

Chaffey College

Salary: $18.00 Hourly

Job Type: Short-Term Worker

Job Number: 21-22/00080

Location: Rancho Cucamonga, CA

Department: Administrative Services

Closing: 7/5/2022 11:59 PM Pacific

Position Description

Location: Rancho Campus (May work at Fontana and Chino Campus)
Start Date: ASAP
Hourly Rate: $18.00 per hour
Work Days/Hours: Hours may vary according to the assignment and may require evening and/or weekend hours.


Under the direction of the Vice President of Administrative Affairs, incumbents in this position perform the following functions:Provide help-desk support to students on technical issues pertaining to the student portal, Canvas, the college mobile application;
Provide assistance to students in instructional computer labs with logging in and out of the positive attendance system; troubleshooting issues students may be experiencing with Microsoft Office applications and printing; and maintaining/replenishing printer toner and paper as needed.

Incumbents in this position will rotate duties on an annual basis for the following functions:
  1. Student Help Desk Support.
  2. Instructional Computer Lab Support.
  3. Performs related duties as assigned.


  • Successful completion of CIS 1 or equivalent.
  • Sensitivity to and understanding of students of various academic, socioeconomic, cultural, religious, disability, gender identity, sexual orientation, and ethnic backgrounds.
  • Ability to establish and maintain effective working relationships with students, faculty, and staff.
  • Ability to follow directions/instructions and follow established protocols.
  • Excellent interpersonal skills.
  • Prior customer service experience.
  • Familiarity with the applications that will be supported including, but not limited to, the student portal, Canvas, Ellucian Mobile, and student email accounts.
  • Completion of CIS 50.

Additional Information

This is a part-time, pre-professional apprentice position. An apprentice may not work more than 170 working days or more than 980 hours during the fiscal year. Apprentices may be employed for a maximum of nine semesters, consecutive or cumulative, including summer sessions.
Upon conditional job offer, applicant must provide the District proof of full COVID-19 vaccination and submit to and pass a background check as a prerequisite to being hired. Submitting proof of full vaccination for COVID-19 is a condition of employment. Being able and ready to work onsite at a Chaffey facility or location is an essential function of this job.
Being able and ready to work in-person with Chaffey students, Chaffey employees, or other members of the Chaffey community/Chaffey partners/Chaffey contractors is an essential function of this job.

Chaffey College recently implemented an online electronic application system. Our new application can be accessed at The application must be completely filled out in detail and clearly show that you meet the qualifications as set forth in the announcement, and you must upload the following documents:
  • Resume
  • Copy of current transcripts (photocopies or computer printouts are acceptable. Copies of diplomas/degrees are NOT acceptable in lieu of transcripts.)

For more information, please call 909-652-6526.

To apply, please visit


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Chaffey College serves over 18,000 students offering academic and career technical education programs to the local residents at the three campuses and online. The college's superior general education courses provide a basis for students to transfer to four-year colleges and universities or to acquire job skills necessary for the changing marketplace. Chaffey College is also recognized for its outstanding career technical education (CTE) programs. A student whose objective is to gain technical skills, change careers, or improve their existing skills can choose from over 60 CTE programs including accounting, nursing, automotive technology, fashion design and merchandising, fire technology or hotel and food service management.

Like the Inland Empire the college has a diverse population with a broad range of ages, cultures, and viewpoints represented. Students, faculty, staff, and the community, enjoy cultural opportunities on campus at athletic events, live theatrical and musical performances, and art exhibitions at the college's Wignall Museum of Contemporary Art.

Chaffey College has a rich history as one of the earliest colleges founded in California. George and William's vision for a college to serve the Ontario area has grown into a thriving nationally recognized center for learning. 130 years later the college and all that it stands for continuing to make a significant impact on the community, economy, and each individual who has stepped onto the college grounds.

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