Assistant Director of Employer & Alumni Engagement

Administrator

SA3252122

Full Time

Regular

06/27/2022

Under the oversight of the Director of Career and Professional Development (CPD), the Assistant Director of Employer and Alumni Engagement will design, guide, and implement all aspects of the university’s central employer recruitment program, including the cultivation of employers in a wide range of industries, developing both domestic and international opportunities for students, as well as the creation of policies governing employer and student participants in recruitment efforts. The Assistant Director is responsible for managing the CPD’s On-Campus Recruiting Program, resume book service, employer partner program, information sessions, and other employer-related programs and initiatives. Additionally, the incumbent will foster partnerships with employers, alumni, donors, volunteers, and student organizations to develop, sponsor, and promote a variety of CPD activities focused on career exploration and recruitment. The Assistant Director will also liaise with other campus stakeholders to maximize employer outreach and encourage cross-collaboration within the university.

To foster alumni engagement, the Assistant Director will cultivate and enrich mentorship, networking, and engagement opportunities for students and alumni by overseeing all virtual and in-person mentorship programs, technology, and resources. This position will manage the CPD’s online mentorship platform and increase peer and alumni connections for students to cultivate relationships in addition to increasing internship and career opportunities for Panthers.

Employer Engagement

• Foster new and existing partnerships with employers, industry partners, alumni, donors, parents, and student organizations to develop and promote a variety of CPD programs and events focused on career exploration and recruitment.
• Manage and supervise the Employer Relations Manager and Internship Coordinator.
• Under the guidance of the Director of CPD, strategically construct and manage the university’s central recruiting program.
• Utilize CRM and manage data for effective building of targeted employer outreach campaigns, tracking engagement, and building the applicable audience.
• Liaise with school-based career liaisons, Associate Vice President of Engagement and Volunteerism, Alumni Association leaders, and other key stakeholders, to maximize employer outreach and engagement, encourage cross-collaboration/coordination within the university, and increase participation among students.
• Collaborate with campus partners to facilitate employer and student engagement on campus, including general and industry-specific career fairs, networking events, information sessions, and workshops/panels.
• Collaborate with the Alumni Association and University Advancement to engage with alumni and donors, including parents and volunteers, to increase internship and employment opportunities for students and alumni.
• Oversee the On-Campus Recruiting Program, including resume books and information sessions, by effectively communicating and marketing their benefits to potential participants, and manage interview schedules and information sessions for employers in Handshake. · Devise and enforce recruiting policies and guidelines for students, alumni, and employers participating in the CPD’s recruitment programs.
• Satisfy any revenue goals for the CPD through career fairs, employer partnership programs, resume books, and other initiatives.
• Stay current on the latest employment, recruiting, and technology trends.
• Adhere to federal and state labor laws in advising employers on recruiting best practices to equitably maximize their visibility and student outreach.
• Supervise student workers in facilitating information sessions or on-campus interviews, as well as following protocols for flagging suspicious employers and job postings.
• Oversee the approval of Handshake employers and jobs, while resolving any fraudulent employer or job posting issues by closing their Handshake account or posting and communicating with affected students with immediacy.
• Work with and educate the Career Education team on the latest recruiting trends and advice from employers that they can impart with students and alumni.
• Work with the Career Marketing and Engagement team to generate recruiting and programming reports to compile annual stats for the Employer and Alumni Engagement team.
• Conduct internship development and coordination (alumni and employer engagement) and advise students on internship opportunities (student/academic department engagement).
• Partner with faculty and academic departments to identify and promote internships and mentorships for specific majors.

• Oversee all mentorship programs for the CPD, including developing, implementing, and engaging members of an online mentorship platform.
• Work collaboratively with the career liaisons, Associate Vice President of Engagement and Volunteerism, Alumni Association leaders, and other campus partners to foster a cohesive, university-wide online mentorship program that is accessible to all students and alumni.
• Provide leadership in the creation and execution of the mentorship platform campus groups and mentorship programs based on different campus populations.
• Work with the Director of Career Marketing and Engagement to establish and enhance communication with prospective and current users (students and alumni) on the virtual mentorship platform and mobile app.
• Implement weekly content for the mentorship platform’s discussion board and digital resources.
• Plan and conduct workshops and create videos to advise students and campus partners about the platform’s features.
• Develop a mentorship manual, guidelines, and promotional materials.
• Create and assess the effectiveness of mentorship groups and programming by researching and benchmarking appropriate guides to support the programs.
• Maintain database administration and reports for purposes of tracking activity through the platform.
• Provide technical support and training to administrative and student users.
• Research, recommend, and, as appropriate, pursue potential new funding sources to ensure mentorship and internship opportunities are accessible to all students.
• Perform other related duties as assigned.

• Bachelor’s degree required. Master’s degree preferred.
• 3-5 years of experience with recruiting or employer engagement in an academic or related setting.
• Current knowledge of and the ability to stay abreast of employment trends in general and in particular geographical areas, industries, and fields to inform CPD’s work with employers and students.
• Proven ability to manage staff and motivate teams.
• History of building partnerships with corporate leaders, hiring managers, and human resource professionals and maintaining strong client relationships to develop and expand employment opportunities for students.
• Strong oral, written, and quantitative and culturally competent communication skills, including excellent use of grammar and proven ability to prepare, edit, and proofread documents.
• Superior presentation and written/verbal communication skills and the ability to represent the university with national and international constituencies.
• Strong ability to manage several different projects simultaneously.
• Ability to learn new technology.
• Strong organizational skills, detail-oriented, and ability to remain flexible to changing business needs and priorities.
• A high level of professionalism and excellent customer service skills, including responsiveness to any inquiries from employers, students, alumni, campus partners, etc.
• Ability to work in a team environment and serve internal and external clients.
• High proficiency in CRM systems, SaaS platforms, and Microsoft Excel.
• Aptitude to understand and consistently ensure compliance with university policies, state and federal rules and regulations, including FERPA and data privacy and security regulations.
• Ability to work early mornings, evenings, and weekends and travel, as needed, to support the work of Chapman and the CPD.
• Ability to use sound judgment, tact, and diplomacy and to maintain confidentiality at all times.

• Experience with project management software, such as Wrike, and career services technology, such as Handshake, PeopleGrove, VMock Smart Resume, or other online mentorship, career portal, CRM, or AI-based technology platforms.
• Experience partnering with alumni, faculty, and academic units to create career development, networking, and recruiting opportunities for students and alumni.