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Program Management and Governance Specialist - Nationwide Search

University of Massachusetts Amherst
UMass Amherst
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Job Details

Job no: 514687
Work type: Staff Full Time
Location: UMass Amherst
Department: UMDI - PMFO Head Start
Union: PSU
Categories: Sponsored Programs, Grants and Contracts

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

The University of Massachusetts Donahue Institute (UMDI) is a public service, outreach, and economic development unit of the University of Massachusetts, providing government, business, and non-profit organizations with effective solutions in the areas of research, organizational development, training, and technical assistance through its 9 distinct business units. UMDI has a budget of approximately $23 million per year and employs approximately 130 full-time professional employees, and 50 part-time, seasonal, and graduate student employees.

UMDI’s PMFO business unit, funded through the federal Office of Head Start (OHS) National Training & Technical Assistance (T/TA) System, works closely with OHS to ensure that all Head Start/Early Head Start (HS/EHS) agencies have access to current, high-quality and evidence-based information, resources, and T/TA to support program management, leadership, governance and fiscal operations.

The PMFO Program Management and Governance Specialist will enhance Regional Grantee Specialists’ knowledge of program management functions through the provision of T/TA through various means including virtual technology, phone conferences, and on-site visits. The PMFO Program Management and Governance Specialist will create high quality, evidence-based materials to use during presentations and/or be placed on the Office of Head Start’s national website, Early Childhood Learning and Knowledge Center (ECLKC). These resources will positively affect the delivery of services to the nation’s most vulnerable children and families by providing Grantee Specialists and grantees with the most up-to-date research on program management and governance.

Essential Functions

  • Provide T/TA on program management, governance and leadership in the following areas:
  • Program monitoring, self-assessment, and supporting a continuous quality improvement approach.
  • Strategic planning and program planning; developing written plans; and the Head Start planning cycle.
  • Goal setting, visioning, and action plan development.
  • Determining community needs and conducting and using a community assessment.
  • Key management systems and procedures for ongoing monitoring, addressing deficiencies, and quality improvement plans.
  • Human resources, including staff qualifications and professional development, human resources management, personnel policies, staffing requirements/program options, hiring, and degrees/credentialing.
  • Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA). Requirements and procedures for eligibility determination, recruitment, selection, enrollment, and attendance of children in HS/EHS.
  • Eligibility/enrollment of homeless, refugee, migrant and other vulnerable children/families.
  • Record-keeping and reporting (administrative requirements and standards, PIR, record access and retention).
  • Develop resources and deliver PMFO Program Management and Governance T/TA in collaboration with other T/TA Specialists.
  • Work closely with the Program Management Team Leader to provide seamless delivery of Program Management and Governance T/TA.
  • Communicate with appropriate Program Specialists and other Regional Office staff who work with grantees to determine the T/TA needs of the region.
  • Support regional T/TA staff in the selection and utilization of TA resources.
  • Work with other PMFO Specialists to create evidence-based materials on leadership and governance to be shared with Grantee Specialists and grantees and uploaded to the national Head Start website, ECLKC.
  • Participate in the planning and implementation of OHS sponsored national training events.
  • Travel, nationally, as requested by the T/TA Manager, and as needed, to ensure quality contract performance and to have additional contact for T/TA purposes with grantees and remotely-based staff.
  • Deliver presentations at professional meetings and national and regional conferences.
  • Support implementation of evaluation activities and ensure that all documentation and reporting is complete.
  • Other Functions

    • Participate in regular monthly virtual and occasional on-site team meetings of Program Management and Governance T/TA Specialists.
    • Respond to requests for Program Management and Governance T/TA from OHS, their T/TA systems, States/Territories/Tribes, and other stakeholders.
    • Participate in Program Management and Governance T/TA materials development, identify gaps in current materials, and participate in the dissemination of resources.
    • Prepare monthly and other reports by accessing input on progress indicators/outcomes.
    • Communicate in-person and via web-based/virtual forums.
    • Develop and maintain a working understanding of key University administrative procedures, systems, tools.
    • Participate in business unit and UMDI-wide initiatives as requested.
    • Performs other duties as assigned.

    Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

    • Bachelor’s degree in Early Childhood Administration or a related field.
    • Five (5) years of senior management experience with HS/EHS, OHS Regional T/TA system, early childhood field, and/or nonprofit agency.
    • Five (5) years’ experience providing management T/TA to non-profit leadership teams and Boards of Directors.
    • Strong knowledge of and experience with HS/EHS, child care programs and systems, and/or the Head Start Program Performance Standards.
    • Excellent skills and experience planning, coordinating, and providing customized management T/TA.
    • Excellent public speaking, group facilitation, and writing skills.
    • Effective T/TA skills and knowledge of adult learning, leadership, reflective practice and team processing.
    • Strong interpersonal and collaboration skills; successful experience working with diverse groups.
    • Strong organizational skills and the ability to manage multiple responsibilities effectively.
    • Ability to move and transport items up to 20 pounds from one location to another.

    Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

    • Master’s degree in Early Childhood Administration or a related field.

    Physical Demands/Working Conditions

    • Conduct work in a home-based office with high speed internet access, sufficiently free of distractions, where employee will be expected to maintain regular communication with supervising manager(s) and clients.
    • Position requires multiple hours in a stationary position and the use of office equipment and computers.
    • Regular travel required. Approximately 35% or more time spent traveling nation-wide to deliver T/TA and attend meetings.
    • The employee will be exposed to outside environmental conditions during travel times.
    • The physical/mental demands and work environment factor described above are representative of those that must be met by an employee to successfully perform the essential functions of the job.

    Additional Details

    • This position is funded by grants and/or contract, and is contingent upon funding.
    • No relocation assistance provided.
    • This is a full time, benefited position.
    • Applicants who are not authorized to work in the U.S. will not be considered.
    • Any job offer is specifically conditioned upon the potential candidate consenting to and successfully completing a background review.
    • Advancing racial and cultural equity is a key priority for the Office of Head Start and PMFO. To this end, PMFO is interested in attracting a diverse pool of candidates that is reflective of the Head Start community. PMFO also seeks to employ equitable practices in all aspects of it's work including product and message development, and internal operating policies and practices.

    Work Schedule

    • Standard full-time work schedule consisting of five, eight-hour days and 40 hours each workweek.
    • Work performed in addition to the regular work hours may be necessary, and may require a change in availability at specific times, to accommodate for variations in work demands.

    Salary Information

    Level 31

    PSU Salary Ranges

    Special Instructions to Applicants

    Along with the application, please submit a resume, cover letter, and contact information for three (3) professional references. The search will remain open until filled.

    UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

    Advertised: Jun 24 2022 Eastern Daylight Time
    Applications close:


    The University of Massachusetts Amherst is one of the preeminent public research universities in America. Nestled in idyllic Amherst, Massachusetts—often called “The top college town in North America”—the campus is consistently ranked among the top public research universities in the nation, and offers a rich cultural environment in a rural setting close to major urban centers. 

    As one of the nation's top public research universities – as measured by national and international rankings, academic citations, and research funding – the campus spends more than $180 million on research each year, demonstrating its contribution to the nation’s position as a technological and economic leader. The university works in conjunction with academic, government, and private partners to translate new knowledge and scientific discoveries into technical innovations and scholarly works that create opportunities for students, faculty and the public. 

    Eight schools and colleges offer more than 85 undergraduate majors, 68 master’s and 48 doctoral degree programs, many counted among the top programs in the nation and world. UMass Amherst is also home to New England's premier honors college.

    The 1,159 full-time faculty members are dedicated teachers and world-renowned researchers and the campus has regularly been listed among the top performers in terms of faculty awards. With over 24,000 students from all 50 states and over 70 countries, the student body is the most academically successful in the history of the campus. Students participate in 240 organizations, 21 NCAA Division I athletic teams, extensive intramurals, living-learning residence halls, community service, and internships. With one of the largest residential life systems in the nation, UMass Amherst houses approximately 12,000 students on campus. The university is enjoying a facilities renaissance, including new buildings in the sciences, the arts, and recreation. UMass Amherst is part of the Five College consortium with Smith, Mount Holyoke, Hampshire and Amherst colleges.

    As an employer, the University of Massachusetts Amherst is a national leader in developing family-friendly policies, benefits and amenities designed to help faculty members develop both productive careers and satisfying personal lives. The university offers one of the nation’s most generous parental leave policies. The university is also part of the Academic Career Network, a regional consortium formed to serve dual-career couples and encourage greater diversity in the academy.


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