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IT Technical Specialist III - Systems Specialist - 516729

Employer
The University of Alabama
Location
Tuscaloosa, AL

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Administrative Jobs
Technology, Analysts & Programming
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Pay Grade/Pay Range: 58 Monthly (exempt): - Minimum - $ 41017.56 Midpoint - $ 59468.40

Department/Organization: 204112 - E-Tech

Normal Work Schedule: Monday - Friday 8:00am to 4:45pm

Job Summary: The IT Technical Specialist III performs advanced professional IT activities for a specialized, complex assignment or functional area requiring application of an advanced professional knowledge of IT principles, practices, and procedures. Requires evaluation, originality or ingenuity. May supervise and/or direct the work of project teams or other lower level staff.

Additional Department Summary: The Systems Specialist is responsible for supporting the computer labs of the College of Arts and Sciences by utilizing and maintaining management tools (PDQ, SCCM, JAMF) for Windows and macOS operating systems. Responsibilities include package creation and configuration, scripting, and minor diagnosing and repair of computer hardware issues. The Systems Specialist will also provide knowledge and expertise to Arts and Sciences faculty and staff, and provide support/assistance on an as needed basis for both departmental and college-wide technology initiatives. The Systems Specialist may also assist the Director of Systems and Technology Initiatives with strategic planning for Arts & Sciences technology initiatives. Some student worker supervision may be required.

Required Minimum Qualifications: Master's degree ; OR Bachelor's degree and two (2) years of IT experience; OR Associate’s degree and four (4) years of IT experience; OR High School Diploma or GED and six (6) years of IT experience. Knowledge of advanced programming, networking, system, multimedia, instructional technology skills or project management methods and applications. May require intermediate or advanced level training or certification.

Additional Required Department Minimum Qualifications: Some experience with complex software installation, package creation, or scripting. Some experience with configuring and managing Windows and macOS.

Skills and Knowledge: Working knowledge of various operating systems (Windows, macOS, etc.) and software deployment in a large environment. Strong problem-solving and organizational skills. Ability to work under limited supervision and manage multiple tasks and projects with varying deadlines.

Preferred Qualifications: Experience with managing computers in a large environment. Higher education background. Proven experience managing Windows and macOS. Prior experience with script creation and integration with PDQ and JAMF.

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. "EEO is the Law" Poster

Organization

The University of Alabama embodies an academic community that demands excellence in teaching, research and service and provides an inclusive, nurturing environment for the discovery of knowledge and the development of well-rounded leaders. Founded in 1831 as Alabama's first public college and known as the Capstone of Higher Education, UA provides a premier undergraduate and graduate education built upon global engagement, high-quality scholarship, outstanding teaching, and diversity and inclusivity throughout the community.

Our Mission

The University of Alabama will advance the intellectual and social condition of the people of the state, the nation and the world through the creation, translation and dissemination of knowledge with an emphasis on quality programs in the areas of teaching, research and service.

Our Vision

The University of Alabama will be known as the university of choice for the best and brightest students in Alabama, and all students who seek exceptional educational opportunities. The University of Alabama will be a student-centered research university and an academic community united in its commitment to enhance the quality of life for all Alabamians and the citizens of the nation and the world.

Our Core Values

The University of Alabama is committed to:

  • Undergraduate education that produces socially-conscious, ethical and well-rounded leaders who are grounded in their subject matter and capable of controlling their own destinies.
  • Graduate education that is deeply vested in subject matter knowledge, professional content, research skills and creative activity.
  • Public outreach and service that is held in the highest regard and fosters impactful public engagement to enhance the quality of life for the citizens of Alabama, the nation and the world.
  • Campus life that embodies collaboration, collegiality, respect and a culture of inclusivity.

Our Strategic Goals

  • Provide a premier undergraduate and graduate education that offers a global perspective and is characterized by outstanding teaching, high-quality scholarship and distinctive curricular and co-curricular programs. Increase the University’s productivity and innovation in research, scholarship and creative activities that impact economic and societal development.
  • Enrich our learning and work environment by providing an accepting, inclusive community that attracts and supports a diverse faculty, staff and student body.
  • Provide opportunities and resources that facilitate work-life balance and enhance the recruitment and retention of outstanding faculty and staff.
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