Description
University of Colorado | CU Anschutz Medical Campus

College of Nursing, Office of Finance and Administration

Official Title: Information Technology Senior Professional

Working Title: Systems Administrator

Position #00653489 – Requisition #26494

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The University of Colorado has a requirement for COVID-19 vaccinations and full completion thereof by 9/1/21 or upon start date.  Information regarding this requirement, and exemptions can be found at:

Anschutz: https://www.ucdenver.edu/docs/librariesprovider284/default-document-library/3000-general-admission/3012---covid-19-vaccination-requirement-and-compliance.pdf?sfvrsn=4e9df3ba_2

Denver: https://www.ucdenver.edu/coronavirus

Exemptions vary by campus location/department.

Campus/Unit-Specific Exemptions:

Anschutz Campus – Exemptions are allowed for medical or religious reasons.Denver Campus - Exemptions are allowed for medical, religious, or personal reasons.Consolidated/Central Services Administration – Will follow Anschutz policy on exemptions.

The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

The College of Nursing, Office of Finance and Administration has an opening for a full-time University Staff (unclassified) Systems Administrator position.

The University of Colorado Anschutz Medical Campus is a world-class medical destination at the forefront of transformative science, medicine, education and patient care. The campus encompasses the University of Colorado health professional schools, more than 60 centers and institutes, and two nationally ranked independent hospitals - UCHealth University of Colorado Hospital and Children's Hospital Colorado - that treat more than two million adult and pediatric patients each year. Innovative, interconnected and highly collaborative, the University of Colorado Anschutz Medical Campus delivers life-changing treatments, patient care and professional training and conducts world-renowned research fueled by over $650 million in research grants. For more information, visit www.cuanschutz.edu.

The CU College of Nursing has an opening for a 1.00 FTE Systems Administrator/IT Sr. Professional position.   Under the guidance of the Assistant Director of IT Operation and Data Management, this position supports core IT operations functions, with a focus on configuration, performance, and integrations. This position will also be a key collaborator for systems related projects for innovation and efficiency. These projects include InPlace (Clinical Placements System) and OnBase query creation. The ideal candidate is technically-minded, detail-oriented, and enjoys problem solving. The successful candidate will be a team player focused on supporting the needs of the IT team, with the ability to balance a variety of tasks and prioritize goals, while meeting deadlines.

Specific responsibilities may include:

• Assist in the planning, configuration, deployment, and support of Information Technology (IT) resources by facilitating and coordinating work with vendors, suppliers, and all other campus personnel.
• Administration of Microsoft Active Directory for user and security groups management.
• Basic SQL Database Administration, Scripting/Programming.
• Analyze complex business processes and define application requirements and technical specifications.
• Prepare accurate time estimates for projects and manage tasks to meet deadlines.
• Independently research, test, install, configure, and troubleshoot imaging software used to deploy operating systems on Windows and Mac based computers.
• Provide back-up desktop support and point of escalation for the IT Support Specialists, as needed.
• Monitor, track and/or escalate work orders to ensure timely customer issue resolution, including working with other teams on complicated issues as needed.
• Consult with campus technology users on their hardware and software needs and make recommendations to them on purchasing as appropriate.
• Manage all aspects of Zendesk ticketing system, including assigning, tracking, coaching and resolving tickets.
• Managing the inventory of IT equipment and track them in the asset management software.

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Minimum Qualifications:

A bachelor’s degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.

Two years of professional level experience with Windows Server and workstation operating systems. Examples may include Active Directory administration and integration, Operating Systems installation and configuration processes, and/or IT support to end-users.Applicants must meet minimum qualifications at the time of hire.

PLEASE NOTE: Candidates will be responsible for travel expenses related to the interview process and any relocation expenses, if applicable.

Preferred Qualifications:

• 2+ years working in Higher Education Information Technology.
• 2 years of experience with the principles and practice of system configuration management.
• 2+ years working with SQL Server.
• Experience with Windows Server 2016, 2019.
• 2+ years of experience with Document Management Systems (Onbase).
• Experience using remote computer access or maintenance software.
• Experience using WDS.
• Experience with computer or application imaging software.
• Experience working in a college or higher education environment.
• Experience with using ZenDesk ticketing system or similar.
• Experience with asset management software and techniques.

Competencies:

Ability to communicate effectively, both in writing and orally. Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.Outstanding customer service skills.Demonstrated commitment and leadership ability to advance diversity, equity, and inclusion. Strong problem solving and critical thinking skills.

Salary and Benefits:

The salary range (or hiring range) for this position has been established at $62,148 to $79,052.  

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or hiring range) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is not eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits

Total Compensation Calculator: http://www.cu.edu/node/153125

Diversity and Equity:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@ucdenver.edu.

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community, and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Job Category: Information Technology
Primary Location: Aurora
Schedule: Full-time
Posting Date: Jun 22, 2022
Unposting Date: Ongoing