Job Title

Ready to Work Assistant Director

Agency

Texas A&M University - San Antonio

Department

Center For Experiential Learning & Comm Engagement

Proposed Minimum Salary

Commensurate

Job Location

San Antonio, Texas

Job Type

Staff

Job Description

The Assistant Director will be responsible in managing various components of workforce development initiatives such as Ready to Work, Texas Two-Step, and more. Program management will include coordinating with community partners for recruitment and collaboration. In addition, the Assistant Director will help support enrollment of participants within various training programs. Under limited supervision from the Director of Employer Relations and Community Outreach. Proceeds on own initiative within policy limits set by supervisor.

This is a grant funded position. Grant funded positions are contingent upon available grant funding.

Responsiblities:

• Oversee the development, management and coordination of workforce development and continuing education programs, including registration, instructor recruitment, and maintaining key partnerships.

• Utilize intake and tracking forms, standardized assessment and reporting tools, to determine service levels needed per participant per city of San Antonio-provided criteria

• Enters data into databases as directed in a timely and accurate manner

• Communicate with Intake and Initial Assessment Specialist about ongoing capacity

• Accept eligible participants with service based on City-provided criteria

• Use participant-centric approach in all aspects of case management process

• Explore career options with participant, including day-to-day expectations

• Prepare formal individual plan, which includes career and education plans, with timelines and milestones

• Provide coaching and mentoring

• Enroll participant in relevant training and educational courses and help participant successfully complete enrolled training and educational courses

• Provide tuition and fee payment services for training and educational courses

• Provide referrals and follow-up for emergency and social support services (such as: daycare, transportation, computer and internet access, school and work supplies, locked transcripts, record expungement, rent and mortgage, utilities, food, and clothing)

• Provide job search support and job retention services during first 90 days and up to one year of career employment

• Measure participant experience by soliciting real-time feedback via surveys and assessments

• Gauge hiring and on-going employer talent needs, and align training and educational program guidance in regards to local employer talent needs

• Adapt approach to fit revised priorities or significant events like labor market changes

• Collaborate with City and community partners to fulfill the goals of the program

• Meet the programmatic outcomes/performance measurements

• Ensure case record documentation is current, accurate and thorough and compliant with established policies and procedures

• Prepares monthly and/or quarterly reporting to measure effectiveness of various projects

• Cooperates and collaborates with other employees in the spirit of teamwork and collegiality.

• Complies with all A&M-SA University policies and guidelines. Performs other related duties as assigned.

• Will supervise student and part-time support staff

The above statements describe the job’s essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to job incumbents.

Required Education and Experience:

• Bachelor's degree

• Six years of related experience

Preferred Education and Experience:

• Master's Degree

• Minimum of two years of experience in higher education, workforce development, community relations or other related experience.

Knowledge, Skills and Abilities:

• Must have the ability to effectively interact with the general public, staff and employer representatives.

• Experience in developing and facilitating workshops; developing and delivering presentations, and exhibiting excellent oral and written communication skills.

• Demonstrated ability to organize and work independently as a leader and as part of a team and a strong commitment to cultural diversity.

• Experience in developing and maintaining case management focused training programs is preferred.

• Bilingual – English and Spanish is helpful.

• Experience utilizing client management tools such as TWIST, Signify, or equivalent

• Knowledge of local, state, and federal laws, rules, regulations, and policies applicable to workforce development.

• Familiarity with contract management of federal, state, local grants preferred.

Application Instructions:

Please make sure to provide the following documents:

• Application

• Cover Letter to include two professional references

• Resume

For detailed instructions on how to apply for any position on our website, please use the following link:

http://www.tamusa.edu/humanresources/job-opportunities/index.html

Summary of Employee Benefits:

https://www.tamusa.edu/humanresources/documents/summary-of-employees-benefits.pdf

Please ensure that all required documents are uploaded prior to submitting the application. Once application is submitted, no changes or revisions can be made. If you have issues with adding documents with your application, please contact HR at 210-784-2058.

In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.