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Graduate Management Intern

University of Redlands
Redlands, CA
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Job Details

Memorial Chapel over the quad

POSITION CODE: 5312DEPARTMENT: Community Service LearningMONTHS/HOURS: Staff, twelve (12) month/25 hoursSTARTING SALARY RANGE: $15.00 per hourGRADE: S01AVAILABLE: ImmediatelyINTRODUCTORY PERIOD: Six (6) MonthsPOSTING DATE: June 21, 2022APPLICATION DEADLINE: July 15, 2022 at 2:00 P.M., P.S.T.     


Compensation is $15.00 per hour in addition to tuition remission for graduate course work. Candidates should be aware that graduate tuition remission benefits are taxable under the current IRS Tax Code. 

Definition of Classification:

The Graduate Management Intern supports the Community Service-Learning (CSL) program in creating meaningful and engaging experiences for students while meeting community needs.   Works collaboratively to support community engagement related to on-campus service, the student support food pantry with the Volunteer Center and advising and coordinating service-related projects with particular attention to programs for the University and off-campus community.

Reporting to the Director and Associate Directors of Community Service-Learning assists in the supervision of the community service activity courses and may teach, or assist in teaching, a special topics course in spring semester or May term. This position requires flexible working hours, which will include working some evenings, weekends, and some holidays.

Duties and Responsibilities:

The duties and responsibilities include, but are not limited to, the following:

  • Manages, oversees, and monitors the Student Food Support Pantry including transporting and stocking dried good, canned food, and non-perishable items; liaison with the Feeding America Corporation Riverside, Bishop’s Warehouse in Colton, and Community Action Partnership of San Bernardino County Food Bank; supervises student assistant for pantry support; participates in additional shopping, stocking, and cleaning as necessary.
  • Manages Student Volunteer Center and staff in conjunction with both Associate Directors including supervising staff, oversees recruitment, and training, verifies hours, and provides general support; assists in implement community service and volunteer events for community partners and local needs; arranges and edits bi-weekly editions of the Volunteer Voice publication and provides information to SIS for the Bulldog Nation.
  • Oversee student staff in coordinating, advertising, and scheduling special projects such as Believe Walk, Bulldogs in Service, Thanksgiving baskets, Rise Against Hunger, Give-B4-You-Go, Redlands Family Service’s Friday morning breakfasts and other local outreach involving the campus.
  • Works cooperatively with on-campus service clubs such as Alpha Phi Omega (APO), Greek Organizations, and service clubs to facilitate service outreach.
  • Tracks all service clubs, Greek organizations, and Volunteer Center promoted event hours each semester and calculates service statistics for reports and awards.
  • Support special projects adopted by the Volunteer Center including individual staff projects.
  • Participate in and attend the Redlands Service Club Council meetings and service projects.
  • Works cooperatively with on-campus service clubs such as Alpha Phi Omega (APO), Greek Organizations, and service clubs to facilitate service outreach.
  • Works cooperatively with on-campus service driven organizations and clubs such as Alpha Phi Omega (APO), Greek Organizations, and other service clubs to facilitate service outreach; serves as an administrative advisor to these organizations as needed.
  • Provides support to the Associate Directors and Office Coordinator in the creating of the CSL annual report, i.e., statistics, photographs, personal stories, and reports.
  • May teach or assist in teaching in accordance with assigned load during the academic year or a May Term Special Topics Course and help facilitate Jump into Service orientation projects as needed; builds curriculum, schedules, syllabi, manages reflections and issues grades.
  • Participates in the campus-wide annual Martin Luther King week, Cesar Chavez Day and other “service days” as needed; advertises, recruits, plans, and supervises service projects and publications.
  • Supports the Community Relations Office in the planning and student participation in Alumni Relations’ Bulldogs in Service (BIS) program.
  • Assists with the development, advertisement, and execution of the Spring Break Plunges and May Break service projects; works with non-profit agencies on service needs and set-up; promotes and advertises the event to the student body for full participation; assists with transportation/travel logistics of the plunge programs.
  • Provides supports in matters of technical, web, and computer programs and projects including helping with CSL on-line matters including social media; monitors and supports compliance with all applicable laws, policies, rules, and regulations.
  • Assists with the development and painting of murals and care for the Orange Blossom Trail.
  • Performs other duties and special projects as assigned.


Qualification Guidelines

Any combination equivalent to, but not limited to, the following:


  • Bachelor’s degree and admission to the School of Education or School of Business graduate program at the University of Redlands is required.
  • Preference will be given to individuals who have demonstrated a commitment to public service, volunteer outreach and community engagement.
  • A valid California Class C CA drivers’ license with a good driving record is required. A current DMV printout demonstrating a good driving record will be required prior to offer of employment.

Knowledge and Skills:

  • Knowledge of applicable federal and state laws and regulations.
  • General knowledge and understanding of concepts, principles, and practices of program management.
  • Principles of individual and group behavior.
  • Effective organizational skills, ability to meet deadlines, and manage multiple priorities.
  • Adaptable to change in a fast-paced environment.
  • Ability to work with and be sensitive to the traditional college age student.
  • Ability to advise staff.
  • Ability to develop and implement programs and produce effective outcomes.
  • Work effectively both individually and with groups.
  • Excellent oral and written communication skills, including the ability to give presentations and interact with diverse populations.
  • Effective organizational skills, ability to meet deadlines, and manage multiple priorities.
  • Proficiency in computer skills using Microsoft Office Suite including Excel, Word, PowerPoint, and other applications.
  • Ability to operate standard office equipment.
  • Aptitude to learn new and evolving technology.
  • Ability to work independently.
  • High level of skill in making responsible, informed decisions in the moment.
  • Ability to supervise, develop and mentor.
  • Flexibility to adjust work schedule to meet the needs of students and staff.
  • Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. 


Physical Requirements/Working Conditions:

Working Conditions:

Standard office and field setting. Duties performed are in an office environment while sitting at a desk or computer workstation or in meetings. At least minimal environmental controls to assure health and comfort. The position requires working some evenings, weekends, and some holidays.

Physical Demands:

Incumbents regularly sit for long periods; walk on a regular basis; use hands and fingers to operate an electronic keyboard or other office machines; reach with hands and arms; stoop or kneel or crouch to file; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry and/or move objects weighing up to 10-20 pounds.  Due to the nature of various volunteer outreach opportunities, the GMI performs a variety of tasks such as stocking food shelves, delivering food to food banks, collecting clothes etc. and gardening.

TO APPLY: A resume/CV and cover letter are required. In compliance with The Americans with Disabilities Act, if selected for the interview process and accommodations are needed please call (909)-748-8040.

INFORMATION REGARDING COVID-19: New employees are required to submit proof of having received the full course dose of an approved COVID-19 vaccine including a booster or submit an exemption request for medical or religious reasons within sixty (60) days from your date of hire.





University of Redlands garden sign


The University of Redlands is a private, independent liberal arts university centrally located in the heart of southern California. Situated in the area east of Los Angeles known as the Inland Empire, the beautiful Redlands campus is within easy traveling distance of snow skiing, hiking and climbing to the north, some of the world’s best beaches to the south, Palm Springs and Joshua Tree to the east, and the urban culture of Los Angeles to the west.

Ranked 12th among regional universities in the West by U.S. News & World Report, Redlands offers 50 undergraduate programs as well as graduate programs in business, communicative disorders, education, geographic information systems and music.  

The University of Redlands serves approximately 5,000 students in its primarily undergraduate residential College of Arts and Sciences, as well as its School of Education and School of Business, which offer graduate programs at eight locations across southern California in addition to the main campus. The School of Continuing Studies offers non-degree program credentials and course opportunities.

Redlands blends liberal arts and professional programs, applied and theoretical study, traditional majors and self-designed contracts for graduation. For a select group of highly motivated, self-driven students, the progressive Johnston Center for Integrative Studies allows such inclined undergraduates to negotiate their own course of study with a faculty/peer committee, receiving narrative evaluations rather than letter grades.

The Master of Science in Geographic Information Systems program is an intensive, one-year residential program that draws international acclaim, in part due to the close collaboration with Redlands-based Esri, the world’s leading GIS company.

Recognized for having one of the highest study abroad participation rates among our peers, Redlands students travel the world, choosing from more than 100 programs. Redlands’ Community Service Learning program receives national acclaim each year as our students complete over 120,000 hours of public service annually around the world.

Learn more about the University of Redlands.

Find Us
1200 E. Colton Avenue
P.O. Box 3080
ATTN: Human Resources
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