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Director of Financial Aid

Nazareth College
Rochester, New York (US)
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Job Details

Nazareth College invites experienced financial aid professionals to apply for the position of Director of Financial Aid (DFA).  Providing exemplary service to the institution and its students, the DFA will lead a team of six skilled, customer-oriented staff members.  The director will serve and actively participate as a member of the senior enrollment management leadership team of the enrollment division, reporting directly to the  Vice President for Strategic Enrollment Management

Essential duties and responsibilities of the Director of Financial Aid

Financial Aid Management

The DFA will have a command of Title IV financial aid, and with state financial aid programs, ensuring compliance with current regulations and policies for all undergraduate and graduate financial aid resources.

  • Serve as the chief financial compliance officer with a student-centered approach;
  • Manage the awarding and disbursement of student aid funds and provide fiscal accountability;
  • Oversee and train staff in application processing, verification, eligibility determinations, return of Title IV, professional judgment, and all other federal and state requirements;
  • Possess a comprehensive knowledge of the philosophy, concept and application of financial aid need analysis methodologies to ensure equitable treatment of applicants;
  • Oversee all requests for funds from governing sources and submission of all required federal, state, and institutional reporting, including the annual FISAP.

Customer Service and Collaboration

The Director of Financial Aid will foster strong collaborative efforts with all administrative offices pertinent to the awarding and distribution of financial aid for the support of new and continuing undergraduate and graduate students.

  • Work collaboratively with admissions in the recruitment of new students and represent the College at recruiting events both on and off campus;
  • Coordinate efforts with the senior management enrollment leadership team to advise College leadership on the impact of proposed state and federal financial aid legislation and recommend institutional response;
  • Build financial aid budgets with the Controller based on enrollment and discount projections;
  • Report institutional financial aid projections and subsequent results consistently and regularly to the enrollment senior leadership team and to all administrative leadership involved in oversight of institutional financial aid;
  • Collaborate, educate, and train individuals across the campus community on pertinent financial aid issues surrounding student eligibility and program eligibility;
  • Ensure best practices, customer care, and timely notifications of student eligibility;
  • Assume a hands-on approach to customer service, communicating with students and families with an inclusive and equitable style that addresses the concerns and level of support needed for each individual case presented.

Data Analytics and Technology

The DFA will oversee the management of the systems used in processing and reporting of all financial aid sources, and ensure the accuracy of all electronic programming used for such purposes. 

  • Oversee the management of the PowerFAIDS financial aid module and Ellucian, in conjunction with Information Technology Services (ITS);
  • Create and maintain programming rules and algorithms for all aspects of financial aid packaging, installing enhancements, and resolving issues;
  • Collaborate with admissions operations and ITS to continuously improve integration with Slate (Customer Relationship Management system);
  • In partnership with the enrollment senior leadership team, determine financial aid packaging rules that will best serve students and meet institutional goals and objectives for enrollment, discount, and net revenue;
  • Engage in all financial aid optimization discussions and development with external partners, currently Enrollment Research Associates.

Staff Management

In concert with an incredibly competent staff who possess a robust understanding of customer service and regulatory compliance, the director will continue to ensure that all staff are knowledgeable and competent in policies, procedures, and all financial aid services.

  • Lead by direct and consistent engagement with staff, and provide ongoing internal and external regulatory training and professional development for staff success;
  • Cultivate an environment of support and collegiality and encourage staff to work to their potential for the betterment of the student experience;
  • Assume a hands-on approach to customer service, including meeting with students and families on an on-going basis.



Nazareth College is seeking a high-level financial aid professional with a minimum of eight years of progressive experience in higher education financial aid or related areas, preferably at a private college or university. The successful candidate will be required to have earned a bachelor’s degree; an advanced degree is preferred. In addition, the successful candidate will possess:

  • Comprehensive working knowledge of Title IV financial aid programs as well as the ability to quickly master state programs in New York (particularly if former experience has not been in New York);
  • Precision and accuracy in all areas of regulatory compliance, and consistently up-to-date with regulatory moving targets;
  • Work strategically and think critically with an understanding of econometric enrollment models, development of financial aid leveraging programs, and strategic use of merit and need-based aid funding, while balancing institutional need with the needs of individual students from a variety of racial and socio-economically diverse populations;
  • Excellent administrative and managerial skills applied to managing, training and developing staff members;
  • Customer service orientation with a professional, friendly, approachable attitude and adept at working with diverse populations;
  • Technology skills that demonstrate strategic use of data, research, and information;  direct experience with PowerFAIDS, Ellucian Colleague, and Slate is desired;
  • Experienced in all government processing and reporting systems related to financial aid;
  • An open and honest communication style with outstanding written and oral communication skills;
  • A non-siloed, collegial approach to serving students with a recognition of interdependence within enrollment and other administrative offices to recruit, enroll, and retain students;  
  • Student-centered, empathetic approach to students’ issues and circumstances; Innovative, always with an eye toward efficiency and customer service;
  • Enrollment thought partner and excellent financial steward;
  • Experienced in financial aid leveraging, and recognition of importance of that tool to enrollment;
  • Able to bring energy and enthusiasm to the communication and presentation of financial aid;
  • A well-developed sense of humor and spirited team-building collegiality is desired.


The Institution: Nazareth College

Nazareth College is a coeducational, independent college located on 150 scenic acres in suburban Rochester, New York. As a member of the New American Colleges and Universities, Nazareth educates, supports, and serves 2,150 undergraduate students and 650 graduate students within four administrative units that work together to provide students with professional programs built on a solid liberal arts foundation, offering academic rigor and competitive programs.

Founded in 1924 by the Sisters of St. Joseph, who were committed to academic excellence, they inspired the first class of 25 young women to stretch their potential. In the 1950s, the college responded to the need for graduate study by adding graduate programs, and by the 1970s, Nazareth was renowned for quality teacher education and social work. During this time of monumental change, the college became co-educational and governmentally independent of the religious congregation. Nevertheless, it has retained its original focus on academic excellence and the charisma of the Sisters of St. Joseph: “serving all without distinction.” 

Leaning on its deep foundational values, Nazareth has grown to be the inclusive, religiously independent, comprehensive college it is today. The College is incorporated under the authority of the Board of Regents of the University of the State of New York and is accredited by the Middle States Commission on Higher Education, The College holds membership in the American Council on Education, and the Association of American Colleges and Universities. 

Coming to Nazareth with an impressive career in Higher Education, Elizabeth Paul, Ph.D. took office as President of Nazareth College on July 1, 2020. Today, Nazareth College is a financially sound institution supported by a community committed to a shared vision and ready to step boldly into its second century of serving students.  

Nazareth College offers 60 undergraduate majors including education, health and human services, management, the fine arts, music, theater, math and science, foreign languages, and the liberal arts. Nazareth is recognized nationally for its Fulbright global student scholars and commitment to civic engagement. In addition, Nazareth offers 18 areas of graduate studies, including one six-year program combining a B.S. in Health Science and Doctor of Physical Therapy.

Nazareth has maintained a steady pattern of undergraduate enrollment from 2012 to 2020, with fluctuations ranging from 1,901 in 2012 to 2,180 in 2019. 2021 undergraduate enrollment totaled 2,057. For Fall, 2021, Nazareth received over 4,000 applications, admitted 3468, and enrolled 503 undergraduate first time new students. Seventy-two percent of this new student class were female.

Graduate enrollment ranged from 815 full and part-time students in 2012 to 582 in 2021.

In 2021-22, 100 percent of first-year students received financial assistance. More than $34 million in Nazareth College grant/scholarship assistance has been awarded in the current academic year.  In addition, Nazareth's graduates learn about managing their loans and land jobs that enable repaying loans.

Nazareth College is committed to students' intellectual and personal growth. To build a strong foundation, maximize the integration of in-class and out-of-class learning, and enhance the potential for success in college, a two-year residency requirement is in place for full-time (defined as 12 or more credits) undergraduate students. Residential life on campus is encouraged for all undergraduate students.   


Students are invited to immerse themselves in over 50 clubs and organizations on campus.

Resources are available to students to support their academic success and everyday well-being. The Academic Advisement Center and Center for Life’s Work help students connect with their advisors and career coaches to guide them through major selection and academic needs, as well as college co-curricular experiences and future careers. Community and Belonging, Campus Security, and Health and Wellness programs, services and centers are available to students to guide, educate, and support them throughout their time at Nazareth.

Twenty-two percent of students participate in 25 athletic teams, as Golden Flyers, within NCAA Division III sports, and as members of the Empire 8 athletic conference. In addition, students can participate in six club sports which provide a great way to compete, learn and improve — and socialize with people who share the same love for the game.

Nazareth College embraces a society that is both diverse and inclusive, and values both respect for the person and freedom of speech. Respect for the dignity of all people is an essential part of the College's tradition, mission, and vision for the future as we advance a socially just and equitable community.

Nazareth's Strategic Plan for Diversity and Inclusion


For more information about Nazareth, go to


Pittsford and Rochester, New York

Nazareth College is located in Pittsford, NY, a suburb eight miles southwest of Rochester. Pittsford is known as a cozy village with unique shops, tree-lined streets, and is situated beside the Erie Canal, with bike trails as far east as Rome, NY, or as far west as Buffalo. Widely known for its beautiful scenery, rich history, and strong sense of community, Pittsford also enjoys a reputation for excellent services, including a first-rate educational system.

Rochester is a great place to live, with something for everyone. Rochester’s population of over two hundred thousand within the greater metropolitan area, is part of a nine-county region of nearly 1.2 million people, with an eclectic mix of ethnic backgrounds and religions. Rochester offers a host of attractions and events, including classical music, professional sports, and music and arts festivals. The city’s rich history as a center for civil rights and social justice remains an important element of Rochester’s legacy and continues to draw visitors to such places as the Mount Hope Cemetery, the final resting place of Susan B. Anthony and Frederick Douglass. Kodak Hall at Eastman Theatre hosts the Rochester Philharmonic Orchestra and the headline acts during the annual Xerox Rochester International Jazz Festival. The Strong National Museum of Play is home to the National Toy Hall of Fame and the annual Lilac Festival recalls Rochester’s early history as the Flower City. Rochester is also home to many professional minor-league sports teams including the Americans (ice hockey) and Red Wings (baseball).

A unique blend of natural and man-made resources and amenities give Rochester a high quality of life. Straddling the Genesee River between the Erie Canal and Lake Ontario, Rochester offers a natural beauty that is easily accessible by a network of parks, trails, boat launches and scenic overlooks. The city is divided into dozens of distinct neighborhoods and urban villages supported by an eclectic mix of stores and restaurants. Quality housing is available at reasonable prices. The city’s central location in Western New York provides residents a short drive to such destinations as Niagara Falls, the Finger Lakes region and the Adirondack Mountains. Big city destinations, including New York, Toronto, and Boston are also within an easy day’s drive.


To Apply

Napier Executive Search is assisting Nazareth College with the search for the Director of Financial Aid. To arrange for a confidential conversation or to nominate a candidate, please contact Robin Reynders ([email protected]), or Mary Napier ([email protected]).

Candidates who wish to apply should submit their credentials including:  1) a resume, 2) a detailed letter outlining interest specifically in the opportunity at Nazareth, and 3) contact information for three professional references. All materials may be sent via email to [email protected] by July 22, 2022 for best consideration. Credentials will be reviewed upon receipt and the search will continue until the position is filled. All applications and nominations will be considered confidential and notice will be given before references are contacted.

Nazareth College is an equal employment opportunity employer. The College does not permit discrimination or harassment in its programs and activities on the basis of race including traits historically associated with race, color, creed, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, religion, disability, medical condition, reproductive health decision making, pregnancy-related condition, genetic information or predisposing characteristic, military or veteran status, political affiliation or belief, arrest or conviction record, domestic violence victim status, marital status, familial status, or any other protected status under applicable law. The College does not discriminate on the basis of sex or gender in its educational, extracurricular, athletic or other programs or in the context of employment.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, marital or veteran status, disability, carrier status, genetic predisposition or any other protected status, or any other basis upon which discrimination is prohibited by municipal, state, or federal law.

In a continuing effort to enrich our academic environment and provide equal educational and employment opportunities, the College actively encourages applications from members of all ethnic groups underrepresented in higher education.


Nazareth College’s academic strengths cross an unusually broad spectrum of 60 majors in the fields of education, health and human services, liberal arts, management, math and science, and the visual and performing arts. The coeducational, religiously independent, classic campus in a charming suburb of Rochester, N.Y., challenges and supports 2,000 undergrads and 800 graduate students. Nazareth is recognized nationally for its Fulbright global student scholars and commitment to civic engagement. Rigorous programs, an uncommon arts and sciences core, experiential learning, career skills, and a global focus prepare graduates for not just one job, but for their life’s work.


Facts & Recognition

The Princeton Review named Nazareth as one of the nation’s best institutions for undergraduate education. Check out more stats, facts, and at-a-glance information. Learn more »

Our Location

Our 150-acre, naturally wooded campus is just minutes away from Rochester. The region offers arts, music, shopping, nature, and business opportunities. Learn more »

Mission & Vision

Our mission and vision statements guide Nazareth’s pursuit of excellence in everything we do. Learn more »

President's Office

Nazareth’s ninth president, Daan Braveman, is leading the College through a period of innovation and strategic growth. Learn more »


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