DASH - IT Software Developer IV, Department of Technology Solutions - UT System (2 Positions)

Job Details

DASH - IT Software Developer IV, Department of Technology Solutions - UT System (2 Positions)
Level 2, 3 or 4 depending on the education and experience of the selected candidates

 About the UT System

The University of Tennessee is comprised of campuses at Knoxville, Chattanooga, Martin, and Pulaski; the Health Science Center at Memphis; the Space Institute at Tullahoma; and the statewide Institute of Agriculture and Institute for Public Service.

The UT System has a presence in each of Tennessee’s 95 counties. Through the combined force of education, research and outreach, the University serves students, business and industry, schools, governments, organizations, and citizens statewide.

The University of Tennessee System, through its multiple campuses and institutes, serves the people of Tennessee and beyond through the discovery, communication, and application of knowledge. The System is committed to providing undergraduate, graduate, and professional education programs in a diverse learning environment that prepares students to be leaders in a global society. The UT System’s delivery of education, discovery, outreach, and public service contributes to the economic, social, and environmental well-being of all Tennesseans.

The Opportunity
The University of Tennessee System Administration is currently seeking applications for a DASH - IT Software Developer IV in the Department of Technology Solutions.

The DASH - IT Software Developer IV leads technical design, modification, development, testing, and documentation of complex software solutions (purchased software, internally developed software, software modifications, and software interfaces/integrations) that execute independently or as part of a larger information system. Performs innovative, complex data conversion, report programming, design, testing, and debugging work related to the implementation, enhancement, and support of ERP modules. These modules include Human Resources, Payroll, Financial, Materials Management, Real Estate, Business Warehouse, and Workflows/business processes.

Position responsibilities include, but not limited to the following:

    Modifies and implements software designs, oversees development of test plans and testing of software (in-house, purchased, or enhanced purchased software) solutions of high complexity. Builds interfaces/integrations between various software packages and/or applications. Develops reports using data from multiple sources, ensuring all data is synchronized and accurate. Analyzes business processes and prioritizes user development requirements to achieve maximum efficiency in software for projects committed. Develops technical documentation of development projects.Performs moderate- to-advanced-level problem analysis and debugging on software applications.Accomplishes these development activities systems with a significant level of independence.Communicates with functional team members and users to gather requirements and convey progress on tasks to facilitate an iterative application development life cycle. Stays abreast of changes to UT policy and state and federal regulatory changes to determine effects on software systems.Researches, trains, and leads new technology initiatives as requested. Coaches and collaborates with other programming staff on development techniques and practices.
The  DASH - IT Software Developer IV will support a culture of engagement and belonging by treating others with dignity and respect at all times, and by exhibiting conduct that reflects a commitment to diversity, equity, and inclusion. The successful candidate is expected to contribute in measurable ways to the systemwide mission and fully embrace the systemwide Be One UT Values.


Qualifications include

    Logic/programming skills required. Excellent communication and interpersonal skills reruired.Ccustomer-service mindset required.Ability to translate user-requirements into a deliverable product independently with minimal technical supervision required.Programming/report development skills with SQL and Oracle Transactional Business Intelligence (OTBI) preferred.Expert understanding and usage of SQL and/or Oracle Transactional Business Intelligence (OTBI) or Microsoft Power BI preferred. Capable of interacting with multiple user groups to understand and identify requirements for software enhancements preferred. Exerpience coordinating with teams for report specifications and translate user requirements preferred.Implementation and usage of enhancement framework possibilities preferred. Understanding of interface/integration tools and techniques such as file transfer, ALE, EDI, API, XML and web services preferred. Excellent analytical skills and the ability to use debug and trace analysis techniques to troubleshoot preferred.Able to work productively and collaboratively in a team environment.Vocational or technical training required.Pprogramming experience or equivalent combination of education and experience required.Oracle or Microsoft data-related or report developer certifications preferred
Preferred knowledge, skills and abilityMust have developed moderate to difficult software programs or reports/queries/dashboards from customer specifications to user sign-off.  Must have experience working with moderately complex relational databases, data models and data warehouses. Knowledge of Oracle or SQL Server databases is helpful. Business Intelligence Extraction, Transformation, Load (ETL) development and related technologies experience preferred.

Must demonstrate the ability to communicate information and ideas clearly both verbally and in writing.  Must follow directions and IT standards according to department protocols. Must demonstrate the ability to manage time, meet scheduled due dates and track the status of projects.  Must be able to multi-task where the ability to work on multiple projects concurrently is required.  Must have good customer service skills where application support, deployment and troubleshooting experience is required.  Must have the ability to work within a team and/or independently.

Application Process
For full consideration applications should be accompanied by a letter of interest, resume and three references. Review of applications will begin immediately.      


Compensation for the position will be competitive and commensurate with qualifications and experience withing the market range.


Candidate traditionally will have three (3) years of applicable programming or report/query/dashboard development experience or equivalent combination of education and experience. (Level 4)

Candidate traditionally will have two (2) years of applicable programming or report/query/dashboard development experience or equivalent combination of education and experience. (Level 3)

Candidate traditionally will have one (1) year of applicable programming or report/query/dashboard development experience or equivalent combination of education and experience. (Level 2)

The University offers a comprehensive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits and much more. Additionally, Tennessee residents do not pay a state income tax. For more information on the University of Tennessee’s benefits, visit https://hr.tennessee.edu/benefits/

Job: Information Technology Professional
Primary Location: US-Tennessee-knoxville
Organization: Ut Department Of Technology Solutions
Schedule: Full-time
Job Posting: Aug 15, 2022, 11:20:08 AM


Working at The University of Tennessee, Knoxville

Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

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