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Student Engagement Administrator

The University of Tennessee, Knoxville
Knoxville, TN

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Administrative Jobs
Academic Affairs, International Programs
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details


The Haslam College of Business at the University of Tennessee is seeking a Student Engagement Administrator (Administrative Specialist II) in the Office of Student Engagement and Success.

The Office of Student Engagement and Success (SES) contributes to the development of a vibrant, student engagement and success center, focused on enabling students in the Haslam College of Business (HCB) to achieve higher value-added educational outcomes, employment, career progression opportunities, and to develop their leadership potential and capabilities. The unit builds on existing programs both on and off campus to create a portfolio of curricular and co-curricular activities that will assist students in developing the skills and experience necessary to successfully enter the workforce. The University of Tennessee-Knoxville and the HCB is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University.

The Student Engagement Administrative Associate position in the HCB is a full-time position that provides administrative support to the SES, a unit that houses HCB Student Engagement, International Programs & Study Abroad, Professional & Career Development, and Technology-Enhanced Education.  In addition to administrative support for the unit, the position would be responsible for day-to-day office operations and the front desk/reception responsibilities.  This position requires someone committed to finding efficient, positive ways to handle the demands of a multi-purpose office, to identify what tasks take priority and develop strong management skills, and maintain open and positive communication with members of the department and other areas of the college and university as well as the general public.

Who We’re Looking for:

Haslam’s Center for Student Success & Engagement is in search of a hardworking and flexible professional who thrives in a fast-paced environment and enthusiastically approaches a variety of tasks and projects. This position demands someone who can strive both independently and as a team member, with an open mind to learn and grow continuously. We need a professional who values efficiency while maintaining a high standard of quality for their work. We also need a professional with the capacity to represent Haslam and the University effectively with people at all professional levels. 

Required Qualifications:

High school diploma or GED and work experience in a related and professional field. Additional qualifications include:

    Excellent organizational and communication skills, knowledge of UT policy and procedure, and strong interpersonal skills.Strong computer ability with knowledge of and demonstrated proficiency with Microsoft Office, Adobe Acrobat, Banner, Grades First, Canvas, Internet Explorer/Safari, Iris.  Ability to multi-task and prioritize.  Flexibility.
Desired Qualifications:

Experience managing a front office, purchasing/procurement, reception duties, and answering the telephones is desired. Experience working in an environment similar to an undergraduate business advising office or an international office is preferred.  Familiarity with an undergraduate business curriculum. 

Application Process:
The Knoxville campus of the University of Tennessee is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University. Screening of applicants will begin immediately and will continue until the position has been filled.

Interested individuals should provide a cover letter addressing professional experience relevant to each required minimum qualification, a resume, and complete contact information for 3 professional references.

All qualified applicants will receive equal consideration for employment and admissions without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.

Eligibility and other terms and conditions of employment benefits at The University of Tennessee are governed by laws and regulations of the State of Tennessee, and this non-discrimination statement is intended to be consistent with those laws and regulations.

In accordance with the requirements of Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, The University of Tennessee affirmatively states that it does not discriminate on the basis of race, sex, or disability in its education programs and activities, and this policy extends to employment by the University.

Inquiries and charges of violation of Title VI (race, color, national origin), Title IX (sex), Section 504 (disability), ADA (disability), Age Discrimination in Employment Act (age), sexual orientation, or veteran status should be directed to the Office of Equity and Diversity (OED), 1840 Melrose Avenue, Knoxville, TN 37996-3560, telephone (865)974-2498 (V/TTY available) or 974-2440. Requests for accommodation of a disability should be directed to the ADA Coordinator at the Office of Equity and Diversity.

Job: Other Admin Asst/Secr/Clerical
Primary Location: US-Tennessee-knoxville
Organization: International Programs & Study Abroad
Schedule: Full-time
Job Posting: Jun 21, 2022, 2:15:21 PM


Working at The University of Tennessee, Knoxville

Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

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