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Manager, Operations & Facilities (Student Services Program Assistant 2)

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Job Details

Search #: 496493
Work type: Full-time
Location: Storrs Campus
Categories: Student Programs and Services


Under the general supervision of the Associate Director of Operations and Facilities, the Manager of Operations & Facilities is responsible for the daily administrative and operational support of the Student Recreation Center and satellite recreational facilities. This position implements a wide variety of day-to-day responsibilities designed to ensure operational performance and provide quality service to members of the Student Recreation Center. Weekend and evening work is required.

The Division of Student Affairs is committed to diversity, equity and inclusion; competence in working with culturally and ethnically diverse populations; and awareness of how issues of difference, power, and privilege manifest in higher education environments. The ideal candidate promotes equity and inclusion by demonstrating and supporting an understanding, sensitivity, and appreciation for social justice, cultural humility, and inclusiveness.


Personnel Management

  • Provide supervisory support to student employees in the performance of their daily responsibilities
  • Promote and maintain high-quality performance standards for facility operations student personnel
  • Implement ongoing student employee training and development programs
  • Evaluate student employee performance, providing written evaluations on an annual basis
  • Maintain employee scheduling, monitor for accuracy, and provide payroll verification
  • Work in collaboration with Recreation Human Resources to hire new student personnel
  • Facility Management

  • Serve as Recreation Center Manager on Duty ensuring facility policy, maintenance, safety, and customer service needs are met
  • Provide logistical support for programmatic units with the delivery of member services
  • Drive department vehicles in support of satellite operations including implementation and supervision of scheduled special events
  • Coordinate facility and equipment maintenance with internal and external constituents
  • Implement risk management policy and procedure for all facility activities
  • Provide timely and accurate incident, accident, risk management, financial, and maintenance reporting
  • Maintain accurate and accessible records related to all facility operations
  • Maintain accurate inventory of all facilities equipment and operational resources
  • Provide direct support for events hosted by UConn Recreation
  • Develop and expand professional knowledge of facility and maintenance operations in order to ensure quality and meet the needs of students, faculty, and staff
  • Planning & Assessment

  • Provide timely and accurate reporting of recreation facility participant usage data
  • Recommend operational and programmatic changes based on continuing need assessment
  • Assist in the development of the annual operating budget
  • Additional Duties

  • Provide leadership for assigned departmental programs and events
  • Instruct CPR/First Aid/AED classes for student employees and the UConn Community
  • Serve on department or University-assigned committees
  • Additional duties as requested by supervisor or departmental leadership

    • Bachelor’s degree in a related field
    • Two (2) years of related experience
    • Demonstrated strong interpersonal skills necessary for effective work relationships
    • Demonstrated understanding of, stated commitment to, and/or experience working with diverse populations
    • Current Adult CPR/AED Certification or ability to secure within 6 months of hire.
    • Valid driver’s license and ability to acquire Connecticut Passenger “A” endorsement or equivalent
    • Demonstrated strong interpersonal skills necessary for effective work relationships

    • Documented professional experience in facility and operations management
    • Direct experience working in student or customer service
    • Demonstrated experience facilitating employee development and training
    • Proficient with software applications related to department operations (e.g. Fusion, Connect2Concepts, Sub-it-Up)
    • First-Aid/CPR/AED Instructor Certification
    • Demonstrated ability to effectively communicate information
    • Demonstrated organizational skills necessary to independently manage multiple projects

    This is a full-time permanent, 12-month position, including nights and weekends, with a full range of state health and retirement benefits.


    Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.


    Please apply online at, Staff Positions, Search #496493 to upload a resume, cover letter, and contact information for three (3) professional references.

    This job posting is scheduled to be removed at 11:55 p.m. Eastern time on July 13, 2022.

    All employees are subject to adherence to the State Code of Ethics which may be found at

    The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University’s teaching, research, diversity, and outreach missions, leading to UConn’s ranking as one of the nation’s top research universities. UConn’s faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.

    Advertised: Jun 22 2022 Eastern Daylight Time
    Applications close: Jul 13 2022 Eastern Daylight Time


    Working at UCONN

    The University of Connecticut is a national leader among public research universities, with more than 30,000 students seeking answers to critical questions in classrooms, labs, and the community. A culture of innovation drives this pursuit of knowledge throughout the University’s network of campuses. Connecticut’s commitment to higher education helps UConn attract students who thrive in the most competitive environments, as well as globally renowned faculty members. Our school pride is fueled by a history of success that has made us a standout in Division I athletics. UConn fosters a diverse and vibrant culture that meets the needs and seizes the opportunities of a dynamic global society.

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    United States
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